Bad customer service. Took $175 from me and told me to pull up. Still sitting here 30 minutes later waiting. Walked In 10 minutes again and asked, they said they were packing it up and needed 5 minutes. You should ask someone if they mind waiting 30 minutes before you take their money. I had this same order a few weeks ago and they handed it to me in the drive through in 5 minutes total. Very rude lady working the drive thru.
Mary Lisauckis
Great place to eatWonderful service
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Whole Chicken
KBeleeen Narez
Love the food amazing ✨
Atmosphere: 5
Food: 5
Service: 5
Jason Ramos
Very good food excellent service very clean !
Atmosphere: 5
Food: 5
Service: 5
elva gutierrez
Good and fast service!
Atmosphere: 5
Food: 5
Service: 5
Hector Cuevas
The service is very slow that's why I prefer to go to other places, it's a shame because the food is good.
Atmosphere: 4
Food: 5
Service: 1
Recommended dishes: El Pollo Regio
Angel Morin
Excellent service ?
Atmosphere: 5
Food: 5
Service: 5
Yuri Chinchilla
Good service thanks to manager Rosa for her 100% recommended service
Tasty chicken. I ordered a half chicken and they gave me a leg and 3 thighs.
Food: 4
Service: 3
Jocelyn Barerra
Very great service, and even better food! Will be sure to come back
Daisy Luna
I wanted to leave a review because I was so disappointed today with the service I received. I always come to this Pollo Regio and service has always been good, but today my experience was horrible. I went today in the morning and I ordered my usual, a burrito with a side of rice. My order is usually out in like 10 minutes, and the location is always well staffed. However today in the morning there were like 2 people working and it took 25 minutes for my burrito to come out!!! I am not sure why this happened but I do not recommend people to go in the morning for lunch etc because it will take your food way to long to come out!
Atmosphere: 1
Food: 5
Service: 1
Ricardo Sanchez
Very good service and excellent food 100% recommended
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Torta de Asada
Roberto Perez
Excellent place to enjoy a delicious charcoal chicken, in itself, all the food is delicious, they earn all my satisfaction in all aspects, thank you!!
Too cold
Atmosphere: 4
Food: 5
Service: 5
Bad customer service. Took $175 from me and told me to pull up. Still sitting here 30 minutes later waiting. Walked In 10 minutes again and asked, they said they were packing it up and needed 5 minutes. You should ask someone if they mind waiting 30 minutes before you take their money. I had this same order a few weeks ago and they handed it to me in the drive through in 5 minutes total. Very rude lady working the drive thru.
Great place to eatWonderful service
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Whole Chicken
Love the food amazing ✨
Atmosphere: 5
Food: 5
Service: 5
Very good food excellent service very clean !
Atmosphere: 5
Food: 5
Service: 5
Good and fast service!
Atmosphere: 5
Food: 5
Service: 5
The service is very slow that's why I prefer to go to other places, it's a shame because the food is good.
Atmosphere: 4
Food: 5
Service: 1
Recommended dishes: El Pollo Regio
Excellent service ?
Atmosphere: 5
Food: 5
Service: 5
Good service thanks to manager Rosa for her 100% recommended service
Atmosphere: 5
Food: 5
Service: 5
Food is always great!
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Whole Chicken
Restaurantji Recommends
Tasty chicken. I ordered a half chicken and they gave me a leg and 3 thighs.
Food: 4
Service: 3
Very great service, and even better food! Will be sure to come back
I wanted to leave a review because I was so disappointed today with the service I received. I always come to this Pollo Regio and service has always been good, but today my experience was horrible. I went today in the morning and I ordered my usual, a burrito with a side of rice. My order is usually out in like 10 minutes, and the location is always well staffed. However today in the morning there were like 2 people working and it took 25 minutes for my burrito to come out!!! I am not sure why this happened but I do not recommend people to go in the morning for lunch etc because it will take your food way to long to come out!
Atmosphere: 1
Food: 5
Service: 1
Very good service and excellent food 100% recommended
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Torta de Asada
Excellent place to enjoy a delicious charcoal chicken, in itself, all the food is delicious, they earn all my satisfaction in all aspects, thank you!!
Atmosphere: 5
Food: 5
Service: 5