Went through the drive-thru and made an order, confirmed the order at the window. Got it wrong. They said they'd fix it as I confirmed exactly what i wanted. Just a sandwich with meat and cheese. No veggies, no sauce. They confirmed it. Just pull around they said. 20 minutes later I had to go in to see why it was taking so long- they weren't busy. Got the sandwich. Still wrong. Gave up and left. $15 and 20+ min for 2 wrong sandwiches. Won't be going back.
Food: 1
Service: 1
Jacey Moore
Very disappointed in my experience yesterday at this location. We haven’t even had schlotzkys in years but my mom and I decided to give it a try. I ordered a pizza and she ordered a sandwich combo. After mom pays at the drive through window she sees a sign past the window that said Wednesday b1g1 free pizza! She asked politely about the free pizza. The guy at the window says “oh yeah you get that if you order it at the window” and then refused to honor the discount because it would “hold up the line and the transaction was already done”. Not only did we miss out on this deal but the car behind us did as well. I’m sorry that’s not how it should work. If it’s b1g1 free pizza day, here are some ways to keep customers happy. *at the drive theough* “welcome to schlotzkys it’s b1g1 pizza today would you like to start with 2 pizzas today?” *at the window* “oh yes I’m so sorry I forgot it’s Wednesday if you want to come inside I can get that second pizza working for you” promotions are there to keep customers coming back and make them feel like they’re being taken care of. Especially when it’s $40 for a sandwich and a personal pizza at a drive through! If the second pizza was free why would it matter if the transaction had already gone through? Couldn’t a manager comp it for the promo? Also why is the only sign promoting the deal AFTER the drive through when you only see it when you EXIT? Very disappointed in this experience I probably won’t be back anytime soon to any schlotzkys. I come from management and food industry and I expected more from a higher end drive through.
Atmosphere: 1
Food: 1
Service: 1
pat wilhite
Food is good but don't order delivery, when they miss a portion of you order and you call they promise to refund the money and call you back when it's done but they don't do either!
Food: 4
Service: 1
Kris
Everything was so fresh. Drive thru staff was outstanding.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: The Original Sandwich
Lori lee Floyd
Ordered through DoorDash. Bag was sealed. No straws for drinks! No spoon for the soup! No crackers! And potatoes were raw in the potato soup! Very disappointed!!!!!!!!!
Food: 1
Service: 1
Jeremy Nobles
They constantly screw up orders. It’s super annoying. We’ve tried at least 8-10 times and more than half have been wrong or just completely missing items. They clearly don’t care. When you get it, the food is decent but sometimes the bread is super soggy.
Atmosphere: 2
Food: 3
Service: 1
Chris Barnes
I ate here at 3:30 on a Friday afternoon. The restaurant was very clean, service was polite and quick and food came out quickly and as ordered. Really can't ask for more.
Atmosphere: 5
Food: 5
Service: 5
Mary Saldana
I have always loved the sloshki's original sandwich. But today I tried their pizza for the first time and I have to say it is the best. I ordered the all meat pizza and will definitely order it again. One thing to note is that after five p m on friday saturday and sunday the pizzas are five dollars each which is a bargain
Atmosphere: 4
Food: 5
Service: 5
Recommended dishes: The Original
Donna Gardner
Tables are dirty & I had to clean it myself after not being helped by the young man at register. If you can’t count change, you need to learn or get away from the money!
Atmosphere: 2
Food: 3
Service: 1
Recommended dishes: The Original, The Original Sandwich
My doordash order is usually messed up somehow But I love the food. And when I do dine in, it's awesome
Food: 5
Service: 3
Christian Wright
Fantastic food! Wonderful service. Alright bathrooms, mainly the water pressure is low on the sink but, other than that great place for sandwiches!
Atmosphere: 5
Food: 5
Service: 5
Matt English
The med Ham and Cheese original the bread was soggy on one end. And the bread was not fresh and i was also shorted my plain chips. For 31 dollars there should be more attention to detail.
Atmosphere: 3
Food: 3
Service: 5
Ray Blair
I like the foods there.
Atmosphere: 4
Food: 5
Service: 4
justin yield2me
Food is good. Atmosphere is fine, service is a lil slower than I like not bad just not great. However the chocolate chip cookie sandwich is pretty good.
Quality has deteriorated over the last few months
Atmosphere: 4
Food: 3
Service: 4
Went through the drive-thru and made an order, confirmed the order at the window. Got it wrong.
They said they'd fix it as I confirmed exactly what i wanted. Just a sandwich with meat and cheese. No veggies, no sauce. They confirmed it. Just pull around they said.
20 minutes later I had to go in to see why it was taking so long- they weren't busy. Got the sandwich. Still wrong. Gave up and left. $15 and 20+ min for 2 wrong sandwiches. Won't be going back.
Food: 1
Service: 1
Very disappointed in my experience yesterday at this location. We haven’t even had schlotzkys in years but my mom and I decided to give it a try. I ordered a pizza and she ordered a sandwich combo. After mom pays at the drive through window she sees a sign past the window that said Wednesday b1g1 free pizza! She asked politely about the free pizza. The guy at the window says “oh yeah you get that if you order it at the window” and then refused to honor the discount because it would “hold up the line and the transaction was already done”. Not only did we miss out on this deal but the car behind us did as well. I’m sorry that’s not how it should work. If it’s b1g1 free pizza day, here are some ways to keep customers happy. *at the drive theough* “welcome to schlotzkys it’s b1g1 pizza today would you like to start with 2 pizzas today?” *at the window* “oh yes I’m so sorry I forgot it’s Wednesday if you want to come inside I can get that second pizza working for you” promotions are there to keep customers coming back and make them feel like they’re being taken care of. Especially when it’s $40 for a sandwich and a personal pizza at a drive through! If the second pizza was free why would it matter if the transaction had already gone through? Couldn’t a manager comp it for the promo? Also why is the only sign promoting the deal AFTER the drive through when you only see it when you EXIT? Very disappointed in this experience I probably won’t be back anytime soon to any schlotzkys. I come from management and food industry and I expected more from a higher end drive through.
Atmosphere: 1
Food: 1
Service: 1
Food is good but don't order delivery, when they miss a portion of you order and you call they promise to refund the money and call you back when it's done but they don't do either!
Food: 4
Service: 1
Everything was so fresh. Drive thru staff was outstanding.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: The Original Sandwich
Ordered through DoorDash. Bag was sealed. No straws for drinks! No spoon for the soup! No crackers! And potatoes were raw in the potato soup! Very disappointed!!!!!!!!!
Food: 1
Service: 1
They constantly screw up orders. It’s super annoying. We’ve tried at least 8-10 times and more than half have been wrong or just completely missing items. They clearly don’t care. When you get it, the food is decent but sometimes the bread is super soggy.
Atmosphere: 2
Food: 3
Service: 1
I ate here at 3:30 on a Friday afternoon. The restaurant was very clean, service was polite and quick and food came out quickly and as ordered. Really can't ask for more.
Atmosphere: 5
Food: 5
Service: 5
I have always loved the sloshki's original sandwich. But today I tried their pizza for the first time and I have to say it is the best. I ordered the all meat pizza and will definitely order it again. One thing to note is that after five p m on friday saturday and sunday the pizzas are five dollars each which is a bargain
Atmosphere: 4
Food: 5
Service: 5
Recommended dishes: The Original
Tables are dirty & I had to clean it myself after not being helped by the young man at register. If you can’t count change, you need to learn or get away from the money!
Atmosphere: 2
Food: 3
Service: 1
Recommended dishes: The Original, The Original Sandwich
Restaurantji Recommends
My doordash order is usually messed up somehow
But I love the food. And when I do dine in, it's awesome
Food: 5
Service: 3
Fantastic food! Wonderful service. Alright bathrooms, mainly the water pressure is low on the sink but, other than that great place for sandwiches!
Atmosphere: 5
Food: 5
Service: 5
The med Ham and Cheese original the bread was soggy on one end. And the bread was not fresh and i was also shorted my plain chips. For 31 dollars there should be more attention to detail.
Atmosphere: 3
Food: 3
Service: 5
I like the foods there.
Atmosphere: 4
Food: 5
Service: 4
Food is good. Atmosphere is fine, service is a lil slower than I like not bad just not great. However the chocolate chip cookie sandwich is pretty good.
Atmosphere: 4
Food: 5
Service: 4
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