Subway

251 SW Wilshire Blvd #101, Burleson
(817) 295-0413

Recent Reviews

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Andrea Riser

There’s this little gem named DaRyah that make sandwiches here and she’s the best. No sloppiness, well balanced and always tastes fresh. She’s a sweet heart and
customer service is friendly.

Atmosphere: 3

Food: 4

Service: 5

Robert L

These people are rude in here. I wont be purchasing from them again. Cashier and worker

Atmosphere: 1

Food: 3

Service: 1

Bruce Pennington

Kaisha does a good job

Atmosphere: 5

Food: 5

Service: 5

Dollar short Brown

Great food

Atmosphere: 5

Food: 5

Service: 5

Tina Gibson

Awesome food and great service!

Atmosphere: 5

Food: 5

Service: 5

Yolanda

Jayden provided great service. Thank you so much!

Atmosphere: 5

Food: 5

Service: 5

Cesar

I placed an online order at Subway on 8/14 around 3 PM. When I opened my sandwich, I noticed there were no veggies inside, even though I had added them during the online ordering process. I checked the receipt, and unfortunately, the veggies weren’t listed.

I approached the staff to explain the issue and asked if I could get the veggies added, even offering to pay extra. One of the older employees responded by saying she “can’t guess” what I wanted on the sandwich, which came off as unnecessarily rude and dismissive. I wasn’t asking for a remake, just a side of the missing veggies, but the attitude I was met with was unprofessional.

What bothered me more was that another older employee was nearby listening to the exchange and didn’t step in to help or de-escalate the situation. Although the sandwich was eventually remade, the interaction left a bad impression. I won’t be returning, not just because of the mistake, but because of the way it was handled.

Atmosphere: 2

Food: 4

Service: 1

lemonpinch

Stupid employees to busy making online orders to even take my order while I'm standing there. Just stupid

Atmosphere: 1

Food: 1

Service: 1

Rocky Farrar

Very disappointed in Subway nobody ever has the happy Gilmore cups third time trying to get them may have to switch to another sandwich shop due to their false advertised

L W

The bread was so over cooked that the outer part broke apart and had a similar texture to croutons. When I asked for extra pickles there were only 4. There was hardly any lettuce or spinach…ugh, just awful. I scrapped the veggies out for myself and fed the bread to the birds. The male employee at the front wasn’t professional either. Sad day.

Atmosphere: 1

Food: 1

Service: 1

Jonathan

Older lady needs to learn how to greet customers. Visited evening of 8/3/25

Service: 1

Daryl Sarbaugh

My online order was completely wrong per my special instructions. When I came to the store, Serenity was completely unwilling to help. I had to bring the uneaten sandwiches from 4 days ago back. Really!?

Atmosphere: 1

Food: 1

Service: 1

Aron B (ARON)

It's just basic Subway just like all other subways

Atmosphere: 3

Food: 3

Service: 3

Thea Sikora

Yummy sandwiches.

Atmosphere: 5

Food: 5

Service: 5

Jeff Wilson

I've rarely had a bad experience at Subway but today is the day! I placed an online order, the app said it would be delivered by 631pm. Ok, then I get a text saying ETA 638pm. No big deal. Finally got my food at 645. Not cool, as I have two hungry 10 year olds that have been waiting and no explanation of why it arrived so late. The receipt says the pickup time was 616pm. The store is 1.7 miles away...

I picked up the bag and it wasn't sealed and was missing a few of my kids' items- the yogurts and the kids milks. I called the store and the "night manager" told me they were out of those items. Why couldn't they call me to offer another item as a substitute, like a bag of chips and a drink for both kids?

I asked about a refund for those items and was told I have to come in between 9 and 4 to talk to the manager. For me, having a regular 9 - 5 job means leaving work early to chase down this refund. All of this for an order I placed on their app.

And of course there was nothing she could do as she was the night manager, not the regular manager.

Avoid this place if you can.

Update 4/4/25: the manager called me to inquire about my review here (I agreed to remove part of it).

She stated that the driver was to blame as he didn't pick up the other bag. So they did have the items? 🤔🤔 She stated that she refunded me the cost of the missing items. Time will tell if I ever receive one. As of 4/8, nothing yet. I will make a final edit on the review if it comes through.

Still avoid this place.

Atmosphere: 1

Food: 1

Service: 1

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