I read these comments and you can tell who the people are that have not worked in food service. The place is short staffed and is mostly high schoolers working there. Give them a little credit, most teenagers and other adults don't want to work nowadays. It's a small town dairy queen not a high class restaurant. So what if they don't flip the blizzard or you don't like the way the food looks,they are hiring so if you want to tear them down then apply there and make it yourself
Atmosphere: 4
Food: 4
Service: 4
Recommended dishes: Blizzard Treats
Courtney Teague
Ordered takeout at my local Dairy Queen and as usual, with the evening shift, was highly disappointed. After not only dealing with poor customer service skills but observing it all over the DQ atmosphere with employees, I had to wait +30 minutes for my food. (I was the very first of a rush, and the last to be served.) I ordered a Taco Salad and Chicken Strip Basket... a very simple order and yet still, left even more dissatisfied. Terrible decision on my end, so heads up folks.... think twice before you wanna stop in. Management really needs to step up with the night time crew and hire & TRAIN some decent shift leads that can make a difference and begin to improve this place. Here's what $10.99 gets you... so don't expect to leave or end up on a full stomach either.
Atmosphere: 1
Food: 1
Service: 1
Monte Hawkins
The employees refused to follow company policy by flipping the blizzards upside down. When I asked them for the free blizzard coupons they told me the company they are under did not support that policy. Sounds like this franchise needs to get some help from corporate.
Atmosphere: 1
Food: 5
Service: 1
Tammy Copsetta
Need more people to take care of customers for both drive thru and dining in.
Worst service... Employees move slow and do not care about customers waiting at the register. $19 for 2 burgers...no fries or drinks and we have been waiting for over 15 minutes for those 2 burgers. And now we are walking out without our food. Absolutely
Atmosphere: 1
Food: 2
Service: 1
Ron Donaho
Birthday Blizzard was wonderful.
Hi I’m bob Ramirez
Texas t brand tacos were good but steak fingers have changed for the
Atmosphere: 1
Food: 3
Service: 5
Recommended dishes: Fries, Banana Split
Rodney Rhodes
Always eat DQ at least once when in Texas for the tacos you can't get in any other state!
Joseph Chalmers
Into the drive-thru, difficult at best.
Atmosphere: 2
Food: 4
Service: 2
Colby
Standard Dairy Queen, that is to say 5 STARS BROTHER!
Great food. Especially like the tacos! Very clean dining area! Very friendly staff. The Marble Falls DQ is way better than the Burnet and they have chocolate soft serve ice cream!
Jim Hopkins
Young man with curly hair and beard was rude. Acted like he was doing us a favor, waiting on us. Bad attitude!We eat at DQ a lot but, if I come in and, see him, I’m gone.
Atmosphere: 4
Food: 4
Service: 1
Recommended dishes: Hungr
Edith P.
I went thru the drive thru Me and my friend decided to do the drive thru this day. We both ordered the 2 piece chicken strips child plate, although I didn't realize this when I
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Crispy Chicken Salad
Michelle everett
My husband was served rotten hamburger patties on his burger tonight. Then I tried to call and tell them to tell them not to serve to other people but they do not answer the phone. We live to far to drive back to return this burger combo. I'm just saying be aware before leaving
hector davila
They gave me no napkins. When a person comes to through a drive-thru. You are supposed to offer them napkins what is wrong with your dairy Queen you have gone down the hill.
I read these comments and you can tell who the people are that have not worked in food service. The place is short staffed and is mostly high schoolers working there. Give them a little credit, most teenagers and other adults don't want to work nowadays. It's a small town dairy queen not a high class restaurant. So what if they don't flip the blizzard or you don't like the way the food looks,they are hiring so if you want to tear them down then apply there and make it yourself
Atmosphere: 4
Food: 4
Service: 4
Recommended dishes: Blizzard Treats
Ordered takeout at my local Dairy Queen and as usual, with the evening shift, was highly disappointed. After not only dealing with poor customer service skills but observing it all over the DQ atmosphere with employees, I had to wait +30 minutes for my food. (I was the very first of a rush, and the last to be served.) I ordered a Taco Salad and Chicken Strip Basket... a very simple order and yet still, left even more dissatisfied. Terrible decision on my end, so heads up folks.... think twice before you wanna stop in. Management really needs to step up with the night time crew and hire & TRAIN some decent shift leads that can make a difference and begin to improve this place. Here's what $10.99 gets you... so don't expect to leave or end up on a full stomach either.
Atmosphere: 1
Food: 1
Service: 1
The employees refused to follow company policy by flipping the blizzards upside down. When I asked them for the free blizzard coupons they told me the company they are under did not support that policy. Sounds like this franchise needs to get some help from corporate.
Atmosphere: 1
Food: 5
Service: 1
Need more people to take care of customers for both drive thru and dining in.
Atmosphere: 4
Food: 5
Service: 3
Recommended dishes: Banana Split, Sundaes, Grilled Chicken Sandwich, Beef Taco Salad
Worst service... Employees move slow and do not care about customers waiting at the register. $19 for 2 burgers...no fries or drinks and we have been waiting for over 15 minutes for those 2 burgers. And now we are walking out without our food. Absolutely
Atmosphere: 1
Food: 2
Service: 1
Birthday Blizzard was wonderful.
Texas t brand tacos were good but steak fingers have changed for the
Atmosphere: 1
Food: 3
Service: 5
Recommended dishes: Fries, Banana Split
Always eat DQ at least once when in Texas for the tacos you can't get in any other state!
Into the drive-thru, difficult at best.
Atmosphere: 2
Food: 4
Service: 2
Standard Dairy Queen, that is to say 5 STARS BROTHER!
Atmosphere: 5
Food: 5
Service: 5
Restaurantji Recommends
Great food. Especially like the tacos! Very clean dining area! Very friendly staff. The Marble Falls DQ is way better than the Burnet and they have chocolate soft serve ice cream!
Young man with curly hair and beard was rude. Acted like he was doing us a favor, waiting on us. Bad attitude!We eat at DQ a lot but, if I come in and, see him, I’m gone.
Atmosphere: 4
Food: 4
Service: 1
Recommended dishes: Hungr
I went thru the drive thru Me and my friend decided to do the drive thru this day. We both ordered the 2 piece chicken strips child plate, although I didn't realize this when I
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Crispy Chicken Salad
My husband was served rotten hamburger patties on his burger tonight. Then I tried to call and tell them to tell them not to serve to other people but they do not answer the phone. We live to far to drive back to return this burger combo. I'm just saying be aware before leaving
They gave me no napkins. When a person comes to through a drive-thru. You are supposed to offer them napkins what is wrong with your dairy Queen you have gone down the hill.
Atmosphere: 1
Food: 1
Service: 1