I did a order online.. said be ready in 15mins.. so I leave to head to town get there txt I'm here on the txt msg.. I wait and wait finally I call into store very rude gentleman said system went down but they were working on my order now... 40 mins later still NOTHING so I go in they haven't even started my order WTH... NOT happy customer!!!
Service: 1
Cindy Hall
These guys bend over backwards to make sure your order is right and give schools and non-profits awesome deals for purchasing large quantities always fast friendly service when ordering delivery
Atmosphere: 4
Food: 4
Service: 5
D J
Tried to get the new mac n cheese bowl twice now and both times they gave me the wrong order. If your employees cant handle a simple task of making 1 item right then fire them and start paying new employees more. And dont give me the store number to call im tired of dealing with idiots
Atmosphere: 1
Food: 1
Service: 1
Stella Kelley
My favorite pizza place
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Pepperoni Pizza
Juan Cosme
Sorry but I had to wait there for almost 2 hours and last time I went there I never received it this time I did.
Atmosphere: 3
Food: 3
Service: 2
Jackie Taylor
Awful customer service. I came inside to pick up my pizza and every single employee looked right at me, including the manager and no one acknowledged me for a full 5 minutes. Finally an employee, with terrible customer service skills who could barely speak, asked “are you here for pick up”. I said I wanted to speak to the manager and she ignored me. I finally yelled across the counter that I needed to speak with the manager. Someone finally came over and he was completely useless with no actual apology or solution to his employees behavior.
On top of that the pizza is subpar. Almost no toppings, sparse cheese and overall very dry. In today’s economy it’s already hard enough to spend our hard earned money eating out and it’s infuriating when the experiance is less than. Dominos needs to take note of the fast food places that recently closed in Burnet.
Atmosphere: 1
Food: 1
Service: 1
Austin Dunavant
Paid to have extra sauce and extra cheese. No surprise both pizzas had the bare minimum amount of both. I love how they do a “quality check” but the quality is always terrible. I don’t know why I keep wasting money here.
Atmosphere: 4
Food: 1
Service: 4
Barbara Warden
Goodness, I love pizza, but usually pay the price afterward with chronic heartburn. Not with this pizza! I ordered one after running a long batch of errands, and it was ready for pickup when promised. I'd opted for the "extravaganza" with original crust since I hadn't had a Domino's in years and wanted to try their best. It was wonderful, with absolutely NO heartburn afterwards.
Pizza with no payback - what a concept!That's with Marinara sauce (which I'd all but given up) AND the sausage (a SURE promise of heartburn with other pizzas). The cost was reasonable, the vegetable toppings generous and fresh, the peppers crunchy, the meat flavorful, and the Marinara sauce delicious. I was surprised and impressed - and will treat myself and my husband to another one from Burnet's Domino's very soon!
Worst service I ever had!! Ordered 25 minutes ahead for a 15 mi ute sandwich. When I arrived and asked for my order they said it'll be a few minutes. Fact of the matter is they hadn't even started making it yet!! 3pm on the afternoon not busy at all.
Atmosphere: 2
Food: 2
Service: 1
Sandra Durham gunter
Love there pizza
Atmosphere: 4
Food: 5
Service: 5
Ashlee Dixon
Great for people who work late nights and get hungry. They get to you with your delivery quickly and my food was always warm or hot never cold. I would say that I have not been disappointed great dominos!
Dietary restrictions: If you can’t have gluten well you’re in luck because they have gluten free bread! And if you have other restrictions they have multiple choices for you so everyone can have the dominos experience.
Food: 5
Service: 5
Bryan Bruton
My wife called in the order for a pizza and picked it up about 20 minutes later. We've bought pizzas in Burnet and Bertram before then drove home with the pie. And they have been hot by the time we arrived home. This time, the pizza was cold, refrigerated cold. Like most people, I do not like a soggy crust. Not a problem with our pizza. The crust was like a burnt saltine cracker. Edges of the pizza we're actually burnt, someone at the end of the oven should have noticed it. Even the person slicing the pie should have noticed the crust was burnt to a dark pecan color although on the bottom. The black edges going over an inch into the pie wasn't right. Biting into the pie was or had to be, equivalent to biting into a hangernade on the ninth second. It was so crunchy crust fragments blew out on the table with each bite.
Pizza was delicious
Atmosphere: 5
Food: 5
Service: 5
I did a order online.. said be ready in 15mins.. so I leave to head to town get there txt I'm here on the txt msg.. I wait and wait finally I call into store very rude gentleman said system went down but they were working on my order now... 40 mins later still NOTHING so I go in they haven't even started my order WTH... NOT happy customer!!!
Service: 1
These guys bend over backwards to make sure your order is right and give schools and non-profits awesome deals for purchasing large quantities always fast friendly service when ordering delivery
Atmosphere: 4
Food: 4
Service: 5
Tried to get the new mac n cheese bowl twice now and both times they gave me the wrong order. If your employees cant handle a simple task of making 1 item right then fire them and start paying new employees more. And dont give me the store number to call im tired of dealing with idiots
Atmosphere: 1
Food: 1
Service: 1
My favorite pizza place
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Pepperoni Pizza
Sorry but I had to wait there for almost 2 hours and last time I went there I never received it this time I did.
Atmosphere: 3
Food: 3
Service: 2
Awful customer service. I came inside to pick up my pizza and every single employee looked right at me, including the manager and no one acknowledged me for a full 5 minutes. Finally an employee, with terrible customer service skills who could barely speak, asked “are you here for pick up”. I said I wanted to speak to the manager and she ignored me. I finally yelled across the counter that I needed to speak with the manager. Someone finally came over and he was completely useless with no actual apology or solution to his employees behavior.
On top of that the pizza is subpar. Almost no toppings, sparse cheese and overall very dry. In today’s economy it’s already hard enough to spend our hard earned money eating out and it’s infuriating when the experiance is less than. Dominos needs to take note of the fast food places that recently closed in Burnet.
Atmosphere: 1
Food: 1
Service: 1
Paid to have extra sauce and extra cheese. No surprise both pizzas had the bare minimum amount of both. I love how they do a “quality check” but the quality is always terrible. I don’t know why I keep wasting money here.
Atmosphere: 4
Food: 1
Service: 4
Goodness, I love pizza, but usually pay the price afterward with chronic heartburn. Not with this pizza! I ordered one after running a long batch of errands, and it was ready for pickup when promised. I'd opted for the "extravaganza" with original crust since I hadn't had a Domino's in years and wanted to try their best. It was wonderful, with absolutely NO heartburn afterwards.
Pizza with no payback - what a concept!That's with Marinara sauce (which I'd all but given up) AND the sausage (a SURE promise of heartburn with other pizzas). The cost was reasonable, the vegetable toppings generous and fresh, the peppers crunchy, the meat flavorful, and the Marinara sauce delicious. I was surprised and impressed - and will treat myself and my husband to another one from Burnet's Domino's very soon!
Atmosphere: 5
Food: 5
Service: 5
Can’t make a simple pizza, not going back
Atmosphere: 1
Food: 1
Service: 1
Restaurantji Recommends
They're dynamite!!. fast delivery good Tucker..
Food: 5
Service: 5
Worst service I ever had!! Ordered 25 minutes ahead for a 15 mi ute sandwich. When I arrived and asked for my order they said it'll be a few minutes. Fact of the matter is they hadn't even started making it yet!! 3pm on the afternoon not busy at all.
Atmosphere: 2
Food: 2
Service: 1
Love there pizza
Atmosphere: 4
Food: 5
Service: 5
Great for people who work late nights and get hungry. They get to you with your delivery quickly and my food was always warm or hot never cold. I would say that I have not been disappointed great dominos!
Dietary restrictions: If you can’t have gluten well you’re in luck because they have gluten free bread! And if you have other restrictions they have multiple choices for you so everyone can have the dominos experience.
Food: 5
Service: 5
My wife called in the order for a pizza and picked it up about 20 minutes later. We've bought pizzas in Burnet and Bertram before then drove home with the pie. And they have been hot by the time we arrived home.
This time, the pizza was cold, refrigerated cold. Like most people, I do not like a soggy crust. Not a problem with our pizza. The crust was like a burnt saltine cracker. Edges of the pizza we're actually burnt, someone at the end of the oven should have noticed it. Even the person slicing the pie should have noticed the crust was burnt to a dark pecan color although on the bottom. The black edges going over an inch into the pie wasn't right.
Biting into the pie was or had to be, equivalent to biting into a hangernade on the ninth second. It was so crunchy crust fragments blew out on the table with each bite.
Food: 2
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