The food will never change, the atmosphere always dull, yet sometimes the service at the counter is amazing. Great job
Atmosphere: 2
Food: 3
Service: 5
Recommended dishes: Hamburger
Harry Keil Jr
The Shift manager on February 26th, 2023. @ 3:30 pm is extremely rude and ignorant.They made a mistake on my order, instead of simply making it right he got mad, rude ignorant, threw my recipe at me.Only after asked him if he would just give me what I ordered, he barked, I will give you the fries and ask you to leave". As he threw the recept at me.It's shocking and disgusting how poor customer service is these daysMcDonald's should be embarrassed by having this kind of behavior represent their establishment.
Atmosphere: 1
Food: 3
Service: 1
Kristi lovejoy
They have one female employee who works front and has the ugliest attitude. Like she doesn’t want to be there and you are a bother. Food is meh. This is the Burnet store
Billy
Staff was very helpful and the food was fresh!!! Thank you!
Atmosphere: 4
Food: 4
Service: 4
Christie Shelton
Place online order in 2/18. Big Macs were cold, large basket of fries were cold. Bacon double - we asked for no onions. There were onions on burger. Long wait to get food. Very disappointed in food. Was not in a position to return to location as we were traveling.
Food: 3
Service: 3
Ron Kilborn
Best McDonald's I have been to in a very long time. Great customer service, hot fresh food, and made to perfection. Thank you.
Atmosphere: 5
Food: 5
Service: 5
Chris Klink Zeitz
Hit or miss with their food. Sometimes the fries are great and sometimes they are soggy. Same with the burgers hit or miss. Overall McDonald's has forgotten their role in the food market. They're supposed to be cheap but they aren't
Atmosphere: 5
Food: 4
Service: 5
Victoria Bingham
Food service is not for everyone.
Atmosphere: 1
Food: 4
Service: 1
Addilynn Stevenson
THEY KEEP SAYING THE STUPID ICECREAM MECHINE IS BROKEN WHEN THERE JUST LAZY TEENS WHO DONT GIVE ME MY MILKSHAKE ???
Eat here alot but they will put more.mayo on your burger then there is burger... and they tend to only give.you 12 cookies when you get a 13 cookie pack....
Atmosphere: 4
Food: 2
Service: 4
luigi mucci
Traveling and stuff to get two double cheeseburgers but more than that use the restroom... restrooms were very clean and fresh smelling!Double cheeseburgers were hot fresh off the assembly line so they were nice and fresh and very good.Staff was very polite and pleasant to talk with...
Food: 5
Service: 5
Recommended dishes: Cheeseburger, Spicy Mcchicken
Erik Pryor
Not a great franchise. All the employees seemed stoned and struggled to understand my basic order. The cheese on my burger wasn't even melted it was so cold.
Atmosphere: 3
Food: 2
Service: 3
Kyle H.
Had an issue ordering on the app. They took my money, but the order did not go through. When I went in to find out I was told by an employee they don't use the app there. Went to Whataburger for a much better experience.
Nicci Nickelzz
Biscuit like a cloud even made it after breakfast time. So grateful for that. But what got me was the sound of the person's voice when I declined to give my change. I have my own need for charity. So to be snubbed because I kept my changed really irked me. I had enough to get what I got. Most of money is for medical but every once in blue moon I have a little extra for a cheat day.
It was good and service was
Atmosphere: 4
Food: 4
Service: 4
Recommended dishes: Bacon Egg & Cheese Biscuit
The food will never change, the atmosphere always dull, yet sometimes the service at the counter is amazing. Great job
Atmosphere: 2
Food: 3
Service: 5
Recommended dishes: Hamburger
The Shift manager on February 26th, 2023. @ 3:30 pm is extremely rude and ignorant.They made a mistake on my order, instead of simply making it right he got mad, rude ignorant, threw my recipe at me.Only after asked him if he would just give me what I ordered, he barked, I will give you the fries and ask you to leave". As he threw the recept at me.It's shocking and disgusting how poor customer service is these daysMcDonald's should be embarrassed by having this kind of behavior represent their establishment.
Atmosphere: 1
Food: 3
Service: 1
They have one female employee who works front and has the ugliest attitude. Like she doesn’t want to be there and you are a bother. Food is meh. This is the Burnet store
Staff was very helpful and the food was fresh!!! Thank you!
Atmosphere: 4
Food: 4
Service: 4
Place online order in 2/18. Big Macs were cold, large basket of fries were cold. Bacon double - we asked for no onions. There were onions on burger. Long wait to get food. Very disappointed in food. Was not in a position to return to location as we were traveling.
Food: 3
Service: 3
Best McDonald's I have been to in a very long time. Great customer service, hot fresh food, and made to perfection. Thank you.
Atmosphere: 5
Food: 5
Service: 5
Hit or miss with their food. Sometimes the fries are great and sometimes they are soggy. Same with the burgers hit or miss. Overall McDonald's has forgotten their role in the food market. They're supposed to be cheap but they aren't
Atmosphere: 5
Food: 4
Service: 5
Food service is not for everyone.
Atmosphere: 1
Food: 4
Service: 1
THEY KEEP SAYING THE STUPID ICECREAM MECHINE IS BROKEN WHEN THERE JUST LAZY TEENS WHO DONT GIVE ME MY MILKSHAKE ???
Atmosphere: 1
Food: 1
Service: 1
Restaurantji Recommends
Eat here alot but they will put more.mayo on your burger then there is burger... and they tend to only give.you 12 cookies when you get a 13 cookie pack....
Atmosphere: 4
Food: 2
Service: 4
Traveling and stuff to get two double cheeseburgers but more than that use the restroom... restrooms were very clean and fresh smelling!Double cheeseburgers were hot fresh off the assembly line so they were nice and fresh and very good.Staff was very polite and pleasant to talk with...
Food: 5
Service: 5
Recommended dishes: Cheeseburger, Spicy Mcchicken
Not a great franchise. All the employees seemed stoned and struggled to understand my basic order. The cheese on my burger wasn't even melted it was so cold.
Atmosphere: 3
Food: 2
Service: 3
Had an issue ordering on the app. They took my money, but the order did not go through. When I went in to find out I was told by an employee they don't use the app there. Went to Whataburger for a much better experience.
Biscuit like a cloud even made it after breakfast time. So grateful for that. But what got me was the sound of the person's voice when I declined to give my change. I have my own need for charity. So to be snubbed because I kept my changed really irked me. I had enough to get what I got. Most of money is for medical but every once in blue moon I have a little extra for a cheat day.
Atmosphere: 4
Food: 5
Service: 1