Twice we have ordered from the app and they got our orders wrong. This 2nd time I actually called them on it. We ordered wraps. First, neither was labeled so we had to completely unwrap them and at the time, I didn't realize there was no cheese or avocado, (even though our receipt shows I paid for them) until my husband saw they were missing. I called. They want us to bring them back in to write them off... Hello! We already ate half of it before we realized THEIR mistake.Where has customer service gone? When I called I just wanted to be reimbursed for the charge of the cheeses & avocado.Hunter, offered to remake them for us. -- We don't want another wrap. We wanted what we ordered or reimbursed.So... After he offered to remake them, he called back telling us we need to bring in the original ones. SMHNever again
Atmosphere: 4
Food: 4
Service: 2
Margaret N
Went into dine in. 6 teenage kids taking up 6 booths all new each other. One asleep none of them eating just on there phones. We were going to eat there but why spend my moy and have to sit uncomfortable.
Stella Kelley
Love the people who work there and as always my favorite place to eat! Absolutely love the new pretzels ❤️❤️❤️
Atmosphere: 5
Food: 5
Service: 5
Greg Davenport
Bought me a bowl of sandwich all chopped up excellent for my wraps when I got home thanks
Atmosphere: 5
Food: 5
Service: 5
Cecil Herrin
Food was not prepared as we ordered online. Staff should remember that anything with guacamole in the name should have guacamole in the sandwich.
Atmosphere: 4
Food: 4
Service: 3
Recommended dishes: Spicy Italian
Michelle everett
Cutting onions at 5pm on a weekday is not a good idea. Everyone in the place had watery eyes and was complaining. My eyes burned so bad. Cutting stock should be done at closing or before opening.
Atmosphere: 2
Food: 4
Service: 4
Inn Keeper
It's a good spot in Burnet to grab a quick
Atmosphere: 4
Food: 4
Service: 4
Haley Palardy
Today I had the pleasure of being helped by mr Levi. I came into subway with a friend, planning to not get anything and left with the most amazing pizza I have ever received in my entire life. Levi was absolutely amazing!!
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Personal Cheese Pizza, Subway Club
Brad H.
I mean what do I say here.. it's Subway, !The employees are nice and quick with making your sandwich and such and it's always a pretty clean restaurant and I'll for sure come back on occasion but I'm just not a huge Subway patron... When info I'll definitely visit this one.
Mathew Davis
20 people in line and online orders cutting in line, something needs to be done in terms of efficiency. You have people ordering one sandwich but an online order of 3+ just adding more people waiting around.
The two young men behind the counter were extremely friendly and very helpful, and the vegetables or very fresh
Chris S
It's subway, okay, nothing special. The people are nice though .
Atmosphere: 1
Food: 3
Service: 4
Raymond Ihrig (Raymus)
Had a hot fresh delicious sandwich. However, two of the three employees seemed unhappy. I couldn't discern if they were unhappy because of their job or personal life. I was not treated poorly. But I did notice or felt some sadness in them. Whatever the issues, all I could do was feel compassion for them and pray that whatever it is they will rise above it and overcome them. Blessings
Atmosphere: 5
Food: 5
Service: 5
CyberGuy
? I just wanted to leave a compliment for the subway workers here, Thank you for all your hard work and dedication, everytime I order the sandwiches here they are on point and really fresh, thank you so much subway workers, I appreciate this burnet subway location and the workers here, keep up the good work ? ? ? ? ⭐⭐⭐⭐⭐?
Winna Landua
The food was delicious and the staff was well groomed and kind. Very professional. Lots of smiles and thank you from the staff. The Young girl Madison was very nice and wery pleasant
Twice we have ordered from the app and they got our orders wrong. This 2nd time I actually called them on it. We ordered wraps. First, neither was labeled so we had to completely unwrap them and at the time, I didn't realize there was no cheese or avocado, (even though our receipt shows I paid for them) until my husband saw they were missing. I called. They want us to bring them back in to write them off... Hello! We already ate half of it before we realized THEIR mistake.Where has customer service gone? When I called I just wanted to be reimbursed for the charge of the cheeses & avocado.Hunter, offered to remake them for us. -- We don't want another wrap. We wanted what we ordered or reimbursed.So... After he offered to remake them, he called back telling us we need to bring in the original ones. SMHNever again
Atmosphere: 4
Food: 4
Service: 2
Went into dine in. 6 teenage kids taking up 6 booths all new each other. One asleep none of them eating just on there phones. We were going to eat there but why spend my moy and have to sit uncomfortable.
Love the people who work there and as always my favorite place to eat! Absolutely love the new pretzels ❤️❤️❤️
Atmosphere: 5
Food: 5
Service: 5
Bought me a bowl of sandwich all chopped up excellent for my wraps when I got home thanks
Atmosphere: 5
Food: 5
Service: 5
Food was not prepared as we ordered online. Staff should remember that anything with guacamole in the name should have guacamole in the sandwich.
Atmosphere: 4
Food: 4
Service: 3
Recommended dishes: Spicy Italian
Cutting onions at 5pm on a weekday is not a good idea. Everyone in the place had watery eyes and was complaining. My eyes burned so bad. Cutting stock should be done at closing or before opening.
Atmosphere: 2
Food: 4
Service: 4
It's a good spot in Burnet to grab a quick
Atmosphere: 4
Food: 4
Service: 4
Today I had the pleasure of being helped by mr Levi. I came into subway with a friend, planning to not get anything and left with the most amazing pizza I have ever received in my entire life. Levi was absolutely amazing!!
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Personal Cheese Pizza, Subway Club
I mean what do I say here.. it's Subway, !The employees are nice and quick with making your sandwich and such and it's always a pretty clean restaurant and I'll for sure come back on occasion but I'm just not a huge Subway patron... When info I'll definitely visit this one.
20 people in line and online orders cutting in line, something needs to be done in terms of efficiency. You have people ordering one sandwich but an online order of 3+ just adding more people waiting around.
Restaurantji Recommends
The two young men behind the counter were extremely friendly and very helpful, and the vegetables or very fresh
It's subway, okay, nothing special. The people are nice though .
Atmosphere: 1
Food: 3
Service: 4
Had a hot fresh delicious sandwich. However, two of the three employees seemed unhappy. I couldn't discern if they were unhappy because of their job or personal life. I was not treated poorly. But I did notice or felt some sadness in them. Whatever the issues, all I could do was feel compassion for them and pray that whatever it is they will rise above it and overcome them. Blessings
Atmosphere: 5
Food: 5
Service: 5
? I just wanted to leave a compliment for the subway workers here, Thank you for all your hard work and dedication, everytime I order the sandwiches here they are on point and really fresh, thank you so much subway workers, I appreciate this burnet subway location and the workers here, keep up the good work ? ? ? ? ⭐⭐⭐⭐⭐?
The food was delicious and the staff was well groomed and kind. Very professional. Lots of smiles and thank you from the staff. The Young girl Madison was very nice and wery pleasant