Ordered 2pc fish and okra, took 25 mins to get the order and it wasn't even fresh. The fish was small and both (fish/okra) were overcooked or recocked.
Atmosphere: 3
Food: 1
Service: 4
Stan Petrusky
Food was absolutely disgusting. Chicken “strips” were smaller than a chicken nugget and hard as a rock like they had been sitting under heat lamps all day. They only gave us one roll instead of two and it was so over baked it was too hard to eat. On top of that, the staff was rude and service was ridiculously slow.
Atmosphere: 1
Food: 1
Service: 1
nathan burress
So slow!
Atmosphere: 1
Food: 2
Service: 1
sandy askew
Normally love their fish. Got it today and it was absolutely gross. Looked like it had been cooked too many times. Hush puppies were hard. Horrible horrible food. Seriously a waste of money.
Atmosphere: 1
Food: 1
Service: 1
Ellen
surprisingly decent. mashed taters were cold :(
Atmosphere: 3
Food: 3
Service: 5
Patti Van Wart
The hot wings are not hot wings. They are spicy chicken nuggets. I ordered unsweet tea. Got sweet tea. Ordered four ranch dressings. Didn’t get one and you have to pay for them. And to top that off they put the coleslaw in with the hot fried food. Anyone out there knows that is food poisoning for anyone who eats it that way.
Atmosphere: 1
Food: 2
Service: 1
CCR Piano
Surprisingly great food. The chicken is very tasty. Highly recommended.
Atmosphere: 5
Food: 5
Service: 5
RONNY WILSON
i usually order the fish and most of the time its good . today 7/18/25 it was the worst, it took them a while to get the order but then the fish , it was like it was fried once then and second time battered and fried again, the corn meal did not stick, the second time, it was all in the bottom of the box, the fish tasted like grease if you look at the fish you can actually see what i think is being fried twice anyway i gave it to the animals did not finish it
Atmosphere: 3
Food: 1
Service: 3
Bonita Vorderkunz
When there for lunch the other day and were very disappointed we do not know what the problem was however we sat in the drive thru for 30 minutes before leaving. We have always had great service and love the food.
Showed up at 9:49 and tried to order a number 30 and they wouldn’t make them. I thought a place was open all the way, until closing time. Sucks
Atmosphere: 1
Service: 1
Don W.
One of my favorite chicken eateries.. This location is very high profile , food is good service is awesome. But I have a complaint, I've had the same complaint for years , I always drive through to order and take home. For whatever reasons I've received mediocre temperature food , sometimes luke warm , and when it's luke warm to me it's cold food , and I know about the let's hest back up for one more round . Denial won't work , I live near this location for 23 years , that means I probably have known quite a few kids that worked there. I won't go into details , and I understand profit and loss ,however , I ask you Chicjen Express , is it's necessary to serve food that gets your reputation tarnished ? You have an Extremely High Profile Restraunt a few blocks from the world's largest flee market. Profits should be great. FYI, I've made my complaints in person and by phone , I get offered food , I don't want food for trade , I want hot and fresh food for the money I pay you !
Your service is on point, the place is clean , SERVE HOT FRESH FOOD to every customer no matwr what time it is , even if it's 10 minutes till close .. I'll be back randomly , when I get back to back hot fresh food I'll rate the food ..
Thank You
Atmosphere: 4
Service: 4
Kiley Davis
Food was hot and delicious, but service was even better
Atmosphere: 5
Food: 5
Service: 5
justin Bevill
Waited 10 minutes before I was even acknowledged by cashier, placed order of two # 1 combos. Waited 15 minutes before just asking for a refund, was told oh wete making it now and had to wait again. Chicken EXPRESS is a joke nothing express about it and the chicken was tough and rubbery
Frankie Granberry
We were in town fir a QBR football camp at the hihg school. We ordered 4 meals. #1 Spicy chicken strips. 2 regular #1 chicken strips 1-#5 fried liver all with same sides and same drink- ice tea. The drive-thru female kept repeating order like she was confused. Then when we get to window food was not ready. Had to pull up. We waited at least 15-20 minutes for food. One of workers came out and told us 3 minutes before receiving food. sorry sir we ran out of chicken strips but they are ready now. Food was good and order was almost right. We received one too many drinks at drive through window. We were not asked if we needed any condiments, but we did have napkins.
Family fries were extremely small.
Atmosphere: 1
Food: 1
Service: 1
Recommended dishes: Chicken Strips
Ordered 2pc fish and okra, took 25 mins to get the order and it wasn't even fresh. The fish was small and both (fish/okra) were overcooked or recocked.
Atmosphere: 3
Food: 1
Service: 4
Food was absolutely disgusting. Chicken “strips” were smaller than a chicken nugget and hard as a rock like they had been sitting under heat lamps all day. They only gave us one roll instead of two and it was so over baked it was too hard to eat. On top of that, the staff was rude and service was ridiculously slow.
Atmosphere: 1
Food: 1
Service: 1
So slow!
Atmosphere: 1
Food: 2
Service: 1
Normally love their fish. Got it today and it was absolutely gross. Looked like it had been cooked too many times. Hush puppies were hard. Horrible horrible food. Seriously a waste of money.
Atmosphere: 1
Food: 1
Service: 1
surprisingly decent. mashed taters were cold :(
Atmosphere: 3
Food: 3
Service: 5
The hot wings are not hot wings. They are spicy chicken nuggets. I ordered unsweet tea. Got sweet tea. Ordered four ranch dressings. Didn’t get one and you have to pay for them. And to top that off they put the coleslaw in with the hot fried food. Anyone out there knows that is food poisoning for anyone who eats it that way.
Atmosphere: 1
Food: 2
Service: 1
Surprisingly great food. The chicken is very tasty. Highly recommended.
Atmosphere: 5
Food: 5
Service: 5
i usually order the fish and most of the time its good . today 7/18/25 it was the worst, it took them a while to get the order but then the fish , it was like it was fried once then and second time battered and fried again, the corn meal did not stick, the second time, it was all in the bottom of the box, the fish tasted like grease if you look at the fish you can actually see what i think is being fried twice anyway i gave it to the animals did not finish it
Atmosphere: 3
Food: 1
Service: 3
When there for lunch the other day and were very disappointed we do not know what the problem was however we sat in the drive thru for 30 minutes before leaving. We have always had great service and love the food.
Atmosphere: 4
Food: 4
Service: 4
Restaurantji Recommends
Showed up at 9:49 and tried to order a number 30 and they wouldn’t make them. I thought a place was open all the way, until closing time. Sucks
Atmosphere: 1
Service: 1
One of my favorite chicken eateries.. This location is very high profile , food is good service is awesome. But I have a complaint, I've had the same complaint for years , I always drive through to order and take home. For whatever reasons I've received mediocre temperature food , sometimes luke warm , and when it's luke warm to me it's cold food , and I know about the let's hest back up for one more round . Denial won't work , I live near this location for 23 years , that means I probably have known quite a few kids that worked there. I won't go into details , and I understand profit and loss ,however , I ask you Chicjen Express , is it's necessary to serve food that gets your reputation tarnished ?
You have an Extremely High Profile Restraunt a few blocks from the world's largest flee market. Profits should be great.
FYI, I've made my complaints in person and by phone , I get offered food , I don't want food for trade , I want hot and fresh food for the money I pay you !
Your service is on point, the place is clean , SERVE HOT FRESH FOOD to every customer no matwr what time it is , even if it's 10 minutes till close .. I'll be back randomly , when I get back to back hot fresh food I'll rate the food ..
Thank You
Atmosphere: 4
Service: 4
Food was hot and delicious, but service was even better
Atmosphere: 5
Food: 5
Service: 5
Waited 10 minutes before I was even acknowledged by cashier, placed order of two # 1 combos. Waited 15 minutes before just asking for a refund, was told oh wete making it now and had to wait again. Chicken EXPRESS is a joke nothing express about it and the chicken was tough and rubbery
We were in town fir a QBR football camp at the hihg school. We ordered 4 meals. #1 Spicy chicken strips. 2 regular #1 chicken strips
1-#5 fried liver all with same sides and same drink- ice tea. The drive-thru female kept repeating order like she was confused. Then when we get to window food was not ready. Had to pull up. We waited at least 15-20 minutes for food. One of workers came out and told us 3 minutes before receiving food. sorry sir we ran out of chicken strips but they are ready now. Food was good and order was almost right. We received one too many drinks at drive through window. We were not asked if we needed any condiments, but we did have napkins.
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