You guys need to change your cooking oil. I ordered a couple of tacos the other day and they were so rancid. Ordered pizza today and couldn't eat it because shell was so rancid
Nehemiah Beanes
Their food is cold
West Peterson
Tried the taco bell here, not good at all, they messed up on the order, not eating here again
Food: 1
Service: 1
April D.
Nick was rude, unprofessional, and dirty. He kept touching his hair and food. He left a dust pan and broom in the kitchen next to a food prep table. After almost an hour of waiting he had helped every Uber eats, mobile order, and drive thru. Even the guy that got off work got his food faster than we did. I finally asked about the wait and he said we were next. I was kind and patient. I see him slide two more bags out the window and start another Uber eats order for a guy that walked in about 40 minutes behind us. Nick said the drive thru is first due to the timer. I told him my time is valuable too. He replied with "since you want to get an attitude". I laughed in shock and told him I would like a refund. He told me "no" and laughed. I asked who the manager on duty was and he said he was, another young lady he pointed to. I said "ma'am" and she turned. She was very polite and professional. Her name is Nikki. I tried to explain to her what was going on. Nick continued to try and yell over me. I told him to "go on and go back to work". He said "I am" and stood there. He was hand on hips saying " this is what really happened" and tried to go on. Nikki told him to "go away" and he did. He then grabbed a dirty broom and dust pan leaving it in the prep area and going back to making food. Very disgusting as he did not was his hands during any of this. We never got our order. Unsweet tea is kept behind the counter. Lobby was dirty. Employee was eating in the lobby.
Atmosphere: 1
Food: 1
Service: 1
Damonusess Bernard Brooks Jr. (DJ)
The service here is downright horrible. Workers have bad attitudes towards everyone, food is inadequately prepped and served, (they leave the bag open when it comes to deliveries even though they're supposed to seal it off with delivery stickers) they skimp out on food and so much more. I can tell this is a management issue since these workers have got away with this atrocious behavior for far too long at this location. Don't get me wrong, this place has a lot of potential, but potential is all they will ever have if they don't get their act together and stop treating customers like a waste of space.
It's egregious that a well renowned franchise like Taco Bell has fallen from glory by letting this type of behavior at one of their establishments go unpunished.
Atmosphere: 1
Food: 2
Service: 1
Recommended dishes: Cantina Chicken Bowl
Shalane Solis
If you're going inside, wear a sweater. It's FREEZING inside the restaurant to where even the employees are freezing while working. There is no internal heater (nor talk of getting it fixed) and there seems to be no management who cares if the employees get sick or not.
Atmosphere: 2
Food: 4
Service: 5
Arissara Ruangsiriwatanakul
I’m sorry but even if I did order only one thing. Where’s my chicken??
Atmosphere: 1
Food: 1
Service: 1
Jordan Glenn
I'm really disappointed with the Taco Bell in Canyon. They have consistently wrong food, incomplete orders--every single time we go. The cherry on top though, is their absolutely deplorable service!! When we go, the drive up workers always act like their babysitter isn't watching. Cussing, playing around, not listening or caring about their job or their customers. The taco bell establishments in Amarillo are much more professional. I have had it with this one in Canyon. This is my fourth time in 3 years to go to this location tonight, and yet again... They didn't get my order right. :( Plus, the 3 workers I saw and heard were cussing and acting like 12 year olds at the drive up window.
No "thank you, have a good night", nothing. Just slammed the window and continue their horseplay, and gave me an incomplete order.
I've been young and dumb once,too.... but I didn't do it in front of customers at my job.
Grow up taco bell staff.
Atmosphere: 1
Food: 3
Service: 1
Seferino De Los Santos
Do NOT buy from this Taco Bell !! Worst I have ever seen !! I actually took,what they called food,back !! Got my money back !! SUCKS !!
Atmosphere: 1
Food: 1
Service: 1
Kai Fier
I really wish I could do like a 2.5 star. But because of all the combined past experiences, rounding down.
So, positive first. The food itself is never half bad. I mean, it's taco bell so you are not expecting too much in the first place. The place was clean, the staff all around acted nice but they were too busy kinda parading around like kids. Saying things "They don't know how we do it on the night shift!"
Well, perhaps that's where it needs to end. Cause onto the bad. I usually come in the evenings when I did go and they have historically always messed up my orders. And it really isn't that big of a deal. I just don't get sauces. No sour cream. No ranch. Nothing but the veggies, cheese, and meat in whatever I order. And, for awhile they have been great at getting my orders right.
Well, not this one. I got a cheesy gordita crunch, quesadilla, 5 layer burrito, and a chicken flatbread. Planned on munching on that yesterday and today. But nope.
Had really looked forward to that 5 layer burrito. I just don't get it with sour cream. It's really good otherwise, but sour cream all over it. Same thing with the chicken flatbread, just had to put their sauce in it.
The quesadilla and the Gordita crunch did not have any sauce in them, so I know that at least know how to read the screen. So, even though spent 20 dollars...only ate 10 dollars worth of my food. And to make matters better, I noticed the kiosk didn't send me the receipt, so I couldn't return it.
tl:dr - Stop playing around so much and pay attention to the orders. I truly believe they know what they are doing, just too much jumping around and giggling between each other to read the screen. Only eating half my order isn't a good experience.
Vegetarian options: I'm not vegetarian myself, but there are several options on there and it's got a little green leaf beside them to help point that out.
Parking: Parking is a little cramped in the front, but it's fine.
Had a mobile order and had to go back because they forgot our tacos. Went back about 15 minutes later, and they kept asking about our order and what all was missing. Then the female worker proceeds to ask for our bag and goes through it to see what was missing even though we showed them the order and they had it shown on their screen. Didn’t find it necessary for them to go through the bag with their probably dirty hands. She didn’t seem concerned or enthused to help and had an AirPod in the entire time. Burritos were wrapped and labeled wrong, and one was cold. Asked for sweet tea but they didn’t have any of course, and had to ask for napkins since they forgot them both times.
Atmosphere: 1
Food: 2
Service: 1
Jennifer D
Very clean location, food was great as always. Staff was awesome.
Atmosphere: 5
Food: 5
Service: 5
Hayden Smith
It seems like they like yelling at each other more than actually working together on orders. Even after getting my food after they yelled they put lettuce on my crunch wrap and it was literally nothing but bread and lettuce. Maybe I’ll stick to something more simple like water if I ever come back again.
Atmosphere: 1
Food: 1
Service: 1
Alex Garza
Service was great fast and efficient food was blown average when I use the expect from Taco Bell please improve
You guys need to change your cooking oil. I ordered a couple of tacos the other day and they were so rancid. Ordered pizza today and couldn't eat it because shell was so rancid
Their food is cold
Tried the taco bell here, not good at all, they messed up on the order, not eating here again
Food: 1
Service: 1
Nick was rude, unprofessional, and dirty. He kept touching his hair and food. He left a dust pan and broom in the kitchen next to a food prep table. After almost an hour of waiting he had helped every Uber eats, mobile order, and drive thru. Even the guy that got off work got his food faster than we did. I finally asked about the wait and he said we were next. I was kind and patient. I see him slide two more bags out the window and start another Uber eats order for a guy that walked in about 40 minutes behind us. Nick said the drive thru is first due to the timer. I told him my time is valuable too. He replied with "since you want to get an attitude". I laughed in shock and told him I would like a refund. He told me "no" and laughed. I asked who the manager on duty was and he said he was, another young lady he pointed to. I said "ma'am" and she turned. She was very polite and professional. Her name is Nikki. I tried to explain to her what was going on. Nick continued to try and yell over me. I told him to "go on and go back to work". He said "I am" and stood there. He was hand on hips saying " this is what really happened" and tried to go on. Nikki told him to "go away" and he did. He then grabbed a dirty broom and dust pan leaving it in the prep area and going back to making food. Very disgusting as he did not was his hands during any of this. We never got our order. Unsweet tea is kept behind the counter. Lobby was dirty. Employee was eating in the lobby.
Atmosphere: 1
Food: 1
Service: 1
The service here is downright horrible. Workers have bad attitudes towards everyone, food is inadequately prepped and served, (they leave the bag open when it comes to deliveries even though they're supposed to seal it off with delivery stickers) they skimp out on food and so much more. I can tell this is a management issue since these workers have got away with this atrocious behavior for far too long at this location. Don't get me wrong, this place has a lot of potential, but potential is all they will ever have if they don't get their act together and stop treating customers like a waste of space.
It's egregious that a well renowned franchise like Taco Bell has fallen from glory by letting this type of behavior at one of their establishments go unpunished.
Atmosphere: 1
Food: 2
Service: 1
Recommended dishes: Cantina Chicken Bowl
If you're going inside, wear a sweater. It's FREEZING inside the restaurant to where even the employees are freezing while working. There is no internal heater (nor talk of getting it fixed) and there seems to be no management who cares if the employees get sick or not.
Atmosphere: 2
Food: 4
Service: 5
I’m sorry but even if I did order only one thing. Where’s my chicken??
Atmosphere: 1
Food: 1
Service: 1
I'm really disappointed with the Taco Bell in Canyon. They have consistently wrong food, incomplete orders--every single time we go. The cherry on top though, is their absolutely deplorable service!! When we go, the drive up workers always act like their babysitter isn't watching. Cussing, playing around, not listening or caring about their job or their customers. The taco bell establishments in Amarillo are much more professional. I have had it with this one in Canyon.
This is my fourth time in 3 years to go to this location tonight, and yet again... They didn't get my order right. :( Plus, the 3 workers I saw and heard were cussing and acting like 12 year olds at the drive up window.
No "thank you, have a good night", nothing. Just slammed the window and continue their horseplay, and gave me an incomplete order.
I've been young and dumb once,too.... but I didn't do it in front of customers at my job.
Grow up taco bell staff.
Atmosphere: 1
Food: 3
Service: 1
Do NOT buy from this Taco Bell !! Worst I have ever seen !! I actually took,what they called food,back !! Got my money back !! SUCKS !!
Atmosphere: 1
Food: 1
Service: 1
I really wish I could do like a 2.5 star. But because of all the combined past experiences, rounding down.
So, positive first. The food itself is never half bad. I mean, it's taco bell so you are not expecting too much in the first place. The place was clean, the staff all around acted nice but they were too busy kinda parading around like kids. Saying things "They don't know how we do it on the night shift!"
Well, perhaps that's where it needs to end. Cause onto the bad. I usually come in the evenings when I did go and they have historically always messed up my orders. And it really isn't that big of a deal. I just don't get sauces. No sour cream. No ranch. Nothing but the veggies, cheese, and meat in whatever I order. And, for awhile they have been great at getting my orders right.
Well, not this one. I got a cheesy gordita crunch, quesadilla, 5 layer burrito, and a chicken flatbread. Planned on munching on that yesterday and today. But nope.
Had really looked forward to that 5 layer burrito. I just don't get it with sour cream. It's really good otherwise, but sour cream all over it. Same thing with the chicken flatbread, just had to put their sauce in it.
The quesadilla and the Gordita crunch did not have any sauce in them, so I know that at least know how to read the screen. So, even though spent 20 dollars...only ate 10 dollars worth of my food. And to make matters better, I noticed the kiosk didn't send me the receipt, so I couldn't return it.
tl:dr - Stop playing around so much and pay attention to the orders. I truly believe they know what they are doing, just too much jumping around and giggling between each other to read the screen. Only eating half my order isn't a good experience.
Vegetarian options: I'm not vegetarian myself, but there are several options on there and it's got a little green leaf beside them to help point that out.
Parking: Parking is a little cramped in the front, but it's fine.
Atmosphere: 5
Food: 4
Service: 1
Recommended dishes: Quesadilla, Cheesy Gordita Crunch
Restaurantji Recommends
Had a mobile order and had to go back because they forgot our tacos. Went back about 15 minutes later, and they kept asking about our order and what all was missing. Then the female worker proceeds to ask for our bag and goes through it to see what was missing even though we showed them the order and they had it shown on their screen. Didn’t find it necessary for them to go through the bag with their probably dirty hands. She didn’t seem concerned or enthused to help and had an AirPod in the entire time. Burritos were wrapped and labeled wrong, and one was cold. Asked for sweet tea but they didn’t have any of course, and had to ask for napkins since they forgot them both times.
Atmosphere: 1
Food: 2
Service: 1
Very clean location, food was great as always. Staff was awesome.
Atmosphere: 5
Food: 5
Service: 5
It seems like they like yelling at each other more than actually working together on orders. Even after getting my food after they yelled they put lettuce on my crunch wrap and it was literally nothing but bread and lettuce. Maybe I’ll stick to something more simple like water if I ever come back again.
Atmosphere: 1
Food: 1
Service: 1
Service was great fast and efficient food was blown average when I use the expect from Taco Bell please improve
Atmosphere: 2
Food: 3
Service: 5
Recommended dishes: Ground Beef Burrito, Double Steak Burrito
Good quick meal.
Atmosphere: 5
Food: 5
Service: 5
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