Dunkin'
3216 E Hebron Pkwy, Carrollton
(972) 306-1202
Recent Reviews
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pathetic customer service!
Food: 1
Service: 1
Always good
Atmosphere: 5
Food: 5
Service: 5
They are so unfriendly that they don't even turn around to see who is there
Service: 1
Thank you for the use of your EV charging station.
Great Hustle,Guys !! Keep up the good work!! Thank you for being kind ☺️
Atmosphere: 5
Food: 5
Service: 5
As I walk in, they welcome me very nice people 😊
Thank u Paresh, she’s was so sweet and welcoming.
Atmosphere: 5
Food: 5
Service: 5
Just had the worst drive thru experience at this location whoever was taking the drive thru orders at 2:27pm 8-18-25 did not know what she was doing. I have a certain order I get from every dunkin location I go to and I pay the same price everywhere. She kept charging more for my order and told me that other locations didn't know what they were doing if they were not charging me more for the order... clearly she had no idea what she was doing.
Atmosphere: 1
Food: 1
Service: 1
Love this location
Atmosphere: 5
Food: 5
Service: 5
It is craaazy how inconsistent they are. It is almost like they want to attempt to tweak your drink order with as much difference without you telling, just to see if they can. We can go here 4 days in a row, order the same thing, and receive 4 different things.
Atmosphere: 1
Food: 2
Service: 1
I am waiting at the front desk to order and there are 3 people working without even looking at me.
Atmosphere: 1
Service: 1
Restaurantji Recommends
Tasty donuts, friendly workers, and cute little shop.
Atmosphere: 5
Food: 5
Service: 5
Get your iced coffee from here!!! Don’t go to the demon spot AKA Starbucks!!! They are friendly the coffee is better and MUCH cheaper!!!
BAN the demon spot!!!
Atmosphere: 5
Food: 5
Service: 5
Nice place and friendly staff.
Atmosphere: 4
Food: 4
Service: 4
best dunkin location
Atmosphere: 5
Food: 5
Service: 5
I didn’t get a receipt so it’s difficult to determine where the disconnect lies. However, I’m highly disappointed in my order. The hashbrown are soggy, greasy, and cold. The coffee tastes like watered down warm sugar water. I believe this is because two shots of caramel swirl and two sugars were added…. It’s been a while since I’ve ordered from Dunkin so I’m not sure when the caramel was changed to a cream however I loathe cream/dairy/milk in my coffee so this was very disgusting. Perhaps they should ask for clarity if they offer both the caramel shot and caramel swirl. I was headed to work so I didn’t check before leaving the drive thru. I visited this place once before and vowed to never return because their menu is pricey but the items are subpar… I gave them another chance they’ve proven to me why I’ll never return. They also didn’t give me a single napkin with my order… tuh… smh do better…
Food: 1
Service: 1
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