My order was to go. I asked for tartar sauce and got nothing. I paid for extra coleslaw.( Wasn’t it in the bag )
No quality control
Atmosphere: 3
Food: 3
Service: 2
Javier Rivera
Thank you for a great experience. Derric truly made sure to help make sure everything was to our satisfaction.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Coleslaw, Fish, Fries
Jaron Kenny
Great service done by Derrick the shift manager. He is certainly a great asset to the company
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Fish, Fries
Nell Nell
Came through drive thru Manager at the window was very nice. I believe his name was Derric. My waffle fries was fresh so was my fish nicely cooked in a timely manner would definitely be going back.
Food: 5
Recommended dishes: Fish, Fries
JC
I don't normally leave reviews and honestly has not been to LJS since childhood.
I ordered the #10 Fish/Shrimp Platter, which was my favorite growing up and it did no disappoint. It was just as delicious as I remember. The food was hot and fresh and the service made it even better, which is the main reason for my review.
The employee, which was a gentleman, I believe his name was Derrick, was super funny and friendly and was on point with taking my order and helping me navigate what I wanted to order, since it had been a while since I'd eaten here.
He had a warm smile and was helpful, which in the days of fast food service, seems like a lost art. I just wanted to stop by and leave something positive in these days where most people are focused on being rude or negative.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Fish, Fries
Brian Gordon-Nabors
Derric is a good worker. He keeps busy. He made sure to get my food to me in a timely manner. I will only come back when I know he is working.
Service: 5
Recommended dishes: Fish and Chips
Tremayne Thomas
I was Door Dashing but the customer ended up cancelling their order because the store was out of chicken for the platter. I don't think I would order from this store, especially since the atmosphere wasn't inviting at all. I wasn't even greeted as I walked up, the worker just stared at me until I spoke first and even then her response was really dry. Maybe it was just a bad night, but not good for a first impression.
Atmosphere: 2
Food: 2
Service: 2
Jerry Jacob
** Update** The store manager Katey called me, and invited me back out... The manager on duty was named Kim, and she was professional, courteous, and made sure that everything I ordered was taken care of, you guys saved a 40+ year Long John silver's customer. Well done! Really enjoyed my meal and the sister at the window is awesome
The worse LJS I've ever been to!...can't rate the food because it took them my whole lunch break to make it because they had it wrong the 1st time so the correct order was taking a long time also and they were not even busy
Service: 1
Chris W.
The customer service is indicative of how the inside of the restaurant looks, unkept and dirty. I waited 31 minutes just to receive my food while sitting with others in the parking lot. I will not be surprised if this location is closed within the next year or so. The 2 stars was due to the food actually being hot, other than that I would leave 1 star.
The staff who work here short people their food. This has happened to me twice. They're always out of corn. Now they're out of cocktail sauce. They argue with you about the number of sauce cups they can give out. Most of us would pay for the extra sauces if you'd let us, instead of being argued with. The food they are serving is old. They're out of crumbs, which to me means that the fish is old that they're serving. I went in and another man said his chicken was so tough, he couldn't even bend it. After getting down the road with my order today, at a stop light, I discovered my food was shorted again for the 2nd time in 2 weeks, I have decided I won't be back to this store again. Really sad.
Atmosphere: 1
Food: 1
Service: 1
Wendy Bermejo
I enjoyed my meal!! We don’t eat this all the time so today was a treat! And the service from Derrick and team was amazing!!!
Atmosphere: 5
Food: 5
Service: 5
Jacky Mathews
Went and had a very good lunch and Derric who took my order was very fast and very helpful.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Coleslaw, Fish, Fries
Cia
It was ok. They changed the fries to waffle fries and they are not good to me. The coleslaw wasn't great either.. the fish was good
My order was to go. I asked for tartar sauce and got nothing. I paid for extra coleslaw.( Wasn’t it in the bag )
No quality control
Atmosphere: 3
Food: 3
Service: 2
Thank you for a great experience. Derric truly made sure to help make sure everything was to our satisfaction.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Coleslaw, Fish, Fries
Great service done by Derrick the shift manager. He is certainly a great asset to the company
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Fish, Fries
Came through drive thru Manager at the window was very nice. I believe his name was Derric. My waffle fries was fresh so was my fish nicely cooked in a timely manner would definitely be going back.
Food: 5
Recommended dishes: Fish, Fries
I don't normally leave reviews and honestly has not been to LJS since childhood.
I ordered the #10 Fish/Shrimp Platter, which was my favorite growing up and it did no disappoint. It was just as delicious as I remember. The food was hot and fresh and the service made it even better, which is the main reason for my review.
The employee, which was a gentleman, I believe his name was Derrick, was super funny and friendly and was on point with taking my order and helping me navigate what I wanted to order, since it had been a while since I'd eaten here.
He had a warm smile and was helpful, which in the days of fast food service, seems like a lost art. I just wanted to stop by and leave something positive in these days where most people are focused on being rude or negative.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Fish, Fries
Derric is a good worker. He keeps busy. He made sure to get my food to me in a timely manner. I will only come back when I know he is working.
Service: 5
Recommended dishes: Fish and Chips
I was Door Dashing but the customer ended up cancelling their order because the store was out of chicken for the platter. I don't think I would order from this store, especially since the atmosphere wasn't inviting at all. I wasn't even greeted as I walked up, the worker just stared at me until I spoke first and even then her response was really dry. Maybe it was just a bad night, but not good for a first impression.
Atmosphere: 2
Food: 2
Service: 2
** Update** The store manager Katey called me, and invited me back out... The manager on duty was named Kim, and she was professional, courteous, and made sure that everything I ordered was taken care of, you guys saved a 40+ year Long John silver's customer. Well done!
Really enjoyed my meal and the sister at the window is awesome
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Coleslaw, Fish, Hushpuppies, Fries
The worse LJS I've ever been to!...can't rate the food because it took them my whole lunch break to make it because they had it wrong the 1st time so the correct order was taking a long time also and they were not even busy
Service: 1
The customer service is indicative of how the inside of the restaurant looks, unkept and dirty. I waited 31 minutes just to receive my food while sitting with others in the parking lot. I will not be surprised if this location is closed within the next year or so. The 2 stars was due to the food actually being hot, other than that I would leave 1 star.
Atmosphere: 1
Food: 4
Service: 1
Restaurantji Recommends
The staff who work here short people their food. This has happened to me twice. They're always out of corn. Now they're out of cocktail sauce. They argue with you about the number of sauce cups they can give out. Most of us would pay for the extra sauces if you'd let us, instead of being argued with. The food they are serving is old. They're out of crumbs, which to me means that the fish is old that they're serving. I went in and another man said his chicken was so tough, he couldn't even bend it. After getting down the road with my order today, at a stop light, I discovered my food was shorted again for the 2nd time in 2 weeks, I have decided I won't be back to this store again. Really sad.
Atmosphere: 1
Food: 1
Service: 1
I enjoyed my meal!! We don’t eat this all the time so today was a treat! And the service from Derrick and team was amazing!!!
Atmosphere: 5
Food: 5
Service: 5
Went and had a very good lunch and Derric who took my order was very fast and very helpful.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Coleslaw, Fish, Fries
It was ok. They changed the fries to waffle fries and they are not good to me. The coleslaw wasn't great either.. the fish was good
Atmosphere: 3
Food: 2
Service: 3
Recommended dishes: Fish
My favorite seafood. Not cheap, but delicious.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Fish
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