McDonald's

1753 S Interstate 35E, Carrollton
(972) 245-1797

Recent Reviews

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Eee

Such incompetence. TURN OFF YOUR MOBILE APP DELIVERY WHEN YOU'RE CLOSED. YOU ARE CHARGING PEOPLE FOR NO REASON

Atmosphere: 1

Food: 1

Service: 1

DarlingDarri M

Every time I order on doordash they get it wrong. I ask for honey mustard and they put hot mustard instead. I pay for a mcflurry with extra Oreo and they put m&Ms on top and don't blend in any Oreos at all. The middle is just plain vanilla ice cream. Not to mention the cold fries. These people literally have the easiest job and can't even do it correctly. It's no surprise AI is taking over. At this point I'm in agreement to just fire these lazy folks and just let Ai do the job.

Jennifer Sanchez

food is delicious like always only problem is i walked in i was standing for a few minutes all the staff weren’t doing nothing they was just looking at me nobody would take our order there was people on the phone not doing nothing they took our orders cs we spoke up but they had already seen us wanting to order they just kept being on there phone

Atmosphere: 2

Food: 5

Service: 1

James MCGee

good service 👍🏾 fast food 😋

Atmosphere: 4

Food: 5

Service: 5

Sharla Rose

I come here after swim lessons my kids have across the street. They are hungry and I get them a kids meal and I get myself and my older son a $5 meal. They are constantly missing the chicken nuggets from the $5 meals or my extra fries I get with my points. When I come back, the next week they don’t honor the missing items and expect me to come back to get them the same day. I don’t live around here and I get rushed through the drive thru line and the close the window. I’m a shy person and don’t like confrontation. I try to do a rushed look over of my order and leave. But sometimes I’m in the middle of handing out happy meals to my hungry kids and get overwhelmed, forget to check and leave. The app makes it pretty much impossible to report missing items. And I don’t have tike to drive back for some fries. Then I have to divy up the meals I have and so nobody gets a full meal and I end up having to make more food at home. What’s the point of getting them a meal if it isn’t complete and I still have to cook. Takes the convenience out of a treat.

Atmosphere: 4

Food: 4

Service: 1

Bobby Dick

Ordering in the app is the best way since they have app only deals (like free fries on Friday) and you are not in line waiting on a kiosk

Atmosphere: 4

Food: 5

Service: 5

Victoria Topasna

Terrible customer service

Atmosphere: 1

Food: 1

Service: 1

Jarrod Denison

Barely edible won't be back here anytime soon

Atmosphere: 3

Food: 2

Service: 2

Ana Juarez

I had to wait a long time for someone to take my order because I was paying Cash not Card

Atmosphere: 3

Food: 4

Service: 2

Katie Martinez

Extremely long wait times, horrible service.

Service: 1

Vivian Torres

Service is crap, whole lot of attitude. People here need more customer service lessons..

Atmosphere: 2

Food: 4

Service: 1

Trusted Regional Transport

I stopped by here and this was the best experience I ever had with McDonald’s. My server name is Krystal. She is the reason I’m smiling today. She took care of me and she made my food exactly how I wanted it to be.

Atmosphere: 5

Food: 5

Service: 5

Mark Galati

I was so disappointed because of my job that I sat inside to the comfort of superior air conditioning. I bought large 🍟 fries but wished I bought 3 more. You see I was depressed.
I am choosing to eat here while working or not working at UPS. THIS IS THE PLACE! ITS GETS CROWDED AS YOU'LL NOTICE THE FREEWAY.

Atmosphere: 5

Food: 5

Service: 5

James Burney

This was the expected experience from a McDonald's. Quick and easy.

Atmosphere: 5

Food: 5

Service: 5

Rita Escamilla

Blonde woman working the drive through was extremely polite and efficient. Super great experience

Atmosphere: 5

Food: 5

Service: 5

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