I came through the drive thru tonight and the young Asian man helping me was so polite and kind. Also the food was really good tonight. I know people are so quick to post negative reviews these days and for good reason as most fast food places have rude employees who can’t get your order right. This Panda is doing things right. Will keep supporting this business.
Food: 5
Service: 5
Tony Philip
The Manager Ms.Megan was expectionally outstanding with her customer service and she explained the history of the franchise and was very top notch in the expertise of the management. Hard to find employees with exceptional talent like Ms. Megan. Definitely a true Gem to this location. Tony
Atmosphere: 5
Food: 5
Service: 5
J
Wish they had soups but everything is great here
Atmosphere: 5
Food: 5
Service: 5
Nick Powell
beat one in the metro. kind staff
Heather Marie Driscoll
Love lobe love Panda Express. The food tastes so fresh, and I never could complain on anything I have ordered and gotten from Panda Express. Highly recommend and will continue to rave on the delicious and healthy dishes here
Food: 5
Service: 5
john mine (chenchedBird319)
Upon entering Panda Express, I was immediately greeted by Jack’s warm smile and kind, welcoming eyes. His positive energy set the tone for the entire visit, making me feel comfortable and valued as a customer. Jack worked with great professionalism and enthusiasm, handling every order with speed, accuracy, and care. Even though the restaurant was busy, he stayed calm, polite, and focused, ensuring that everyone received excellent service.
Jack went above and beyond to make sure my meal was perfect. He made thoughtful recommendations, double-checked my order, and served my food neatly and quickly. What stood out most was his genuine kindness and dedication—he clearly takes pride in his work and truly enjoys helping people.
It’s rare to meet someone who brings that level of energy and commitment to their job, but Jack does it effortlessly. He represents Panda Express in the best way possible: through great service, a positive attitude, and genuine care for every customer. Thanks to Jack, my visit was one of the best I’ve ever had, and I’ll definitely be coming back.
Atmosphere: 5
Food: 5
Service: 5
Nancy Arellano
The moment I stepped into Panda Express, I was welcomed by Jack’s warm smile and bright, friendly eyes. His kindness and professionalism immediately stood out, creating a positive atmosphere that made my visit memorable from the start. Jack greeted me with genuine enthusiasm and treated every customer with respect and care. Despite the busy rush, he remained patient, attentive, and completely focused on delivering excellent service.
Jack’s attention to detail was outstanding. He made helpful suggestions, double-checked my order, and ensured my food was served neatly and exactly how I wanted it. His efficiency and cheerful attitude made everything run smoothly. It’s clear that Jack takes real pride in his work—something you don’t see every day.
Employees like Jack truly represent what great service should be. His dedication, positive energy, and genuine care for others reflect the best qualities of Panda Express. Because of him, my visit was exceptional, and I’ll absolutely be returning again.
Atmosphere: 4
Food: 4
Service: 4
Jonathan Clark
AI ordering machine got my order wrong. I asked for steamed white rice and got chowmein noodles.
Atmosphere: 3
Food: 3
Service: 1
Alexander Davis
This one is using an Ai assistant
And dispite being taken over by a person my order was still wrong
Atmosphere: 3
Food: 3
Service: 4
Arnab Sinha
Great place for take out, or even the drive thru (if you're feeling lazy) 😁
Be warned that this location has an automated AI drive through ordering process. It severely got my order wrong and there was no way to correct it. When I got to the window I was able to give my corrected order directly to the manager and he was very professional, patient and friendly. The other person working the window was also great. My food was hot, fresh and delicious. One star deducted for the not ready for prime time ordering system.
Food: 5
Service: 5
mr laundry
Stopped by Panda Express around noon to grab food for my crew we’re hungry painters on the go, so it was awesome to get in and out quickly. Brian the manager was amazing! Super friendly and on top of everything, and his team was just as great. Super organized, helpful, and the customer service was spot on. Really appreciated how smooth everything went. Thanks Brian and team!
Atmosphere: 5
Food: 5
Service: 5
Jesus Perez
William was very helpful and friendly
Atmosphere: 5
Food: 5
Service: 5
Stephanie Delinois
Ordered in the app and was ready when I arrived and the food was hot and delicious as usual.
Atmosphere: 5
Food: 5
Service: 5
Jihoon Lee
If you cant even put a single hot sauce when requested 8 in uber eats, how am I suppose to trust this store? A simple basic is not flowing in this store.... unbelievable
I came through the drive thru tonight and the young Asian man helping me was so polite and kind. Also the food was really good tonight. I know people are so quick to post negative reviews these days and for good reason as most fast food places have rude employees who can’t get your order right. This Panda is doing things right. Will keep supporting this business.
Food: 5
Service: 5
The Manager Ms.Megan was expectionally outstanding with her customer service and she explained the history of the franchise and was very top notch in the expertise of the management. Hard to find employees with exceptional talent like Ms. Megan. Definitely a true Gem to this location.
Tony
Atmosphere: 5
Food: 5
Service: 5
Wish they had soups but everything is great here
Atmosphere: 5
Food: 5
Service: 5
beat one in the metro. kind staff
Love lobe love Panda Express. The food tastes so fresh, and I never could complain on anything I have ordered and gotten from Panda Express. Highly recommend and will continue to rave on the delicious and healthy dishes here
Food: 5
Service: 5
Upon entering Panda Express, I was immediately greeted by Jack’s warm smile and kind, welcoming eyes. His positive energy set the tone for the entire visit, making me feel comfortable and valued as a customer. Jack worked with great professionalism and enthusiasm, handling every order with speed, accuracy, and care. Even though the restaurant was busy, he stayed calm, polite, and focused, ensuring that everyone received excellent service.
Jack went above and beyond to make sure my meal was perfect. He made thoughtful recommendations, double-checked my order, and served my food neatly and quickly. What stood out most was his genuine kindness and dedication—he clearly takes pride in his work and truly enjoys helping people.
It’s rare to meet someone who brings that level of energy and commitment to their job, but Jack does it effortlessly. He represents Panda Express in the best way possible: through great service, a positive attitude, and genuine care for every customer. Thanks to Jack, my visit was one of the best I’ve ever had, and I’ll definitely be coming back.
Atmosphere: 5
Food: 5
Service: 5
The moment I stepped into Panda Express, I was welcomed by Jack’s warm smile and bright, friendly eyes. His kindness and professionalism immediately stood out, creating a positive atmosphere that made my visit memorable from the start. Jack greeted me with genuine enthusiasm and treated every customer with respect and care. Despite the busy rush, he remained patient, attentive, and completely focused on delivering excellent service.
Jack’s attention to detail was outstanding. He made helpful suggestions, double-checked my order, and ensured my food was served neatly and exactly how I wanted it. His efficiency and cheerful attitude made everything run smoothly. It’s clear that Jack takes real pride in his work—something you don’t see every day.
Employees like Jack truly represent what great service should be. His dedication, positive energy, and genuine care for others reflect the best qualities of Panda Express. Because of him, my visit was exceptional, and I’ll absolutely be returning again.
Atmosphere: 4
Food: 4
Service: 4
AI ordering machine got my order wrong. I asked for steamed white rice and got chowmein noodles.
Atmosphere: 3
Food: 3
Service: 1
This one is using an Ai assistant
And dispite being taken over by a person my order was still wrong
Atmosphere: 3
Food: 3
Service: 4
Great place for take out, or even the drive thru (if you're feeling lazy) 😁
Atmosphere: 4
Food: 5
Service: 5
Restaurantji Recommends
Be warned that this location has an automated AI drive through ordering process. It severely got my order wrong and there was no way to correct it. When I got to the window I was able to give my corrected order directly to the manager and he was very professional, patient and friendly. The other person working the window was also great. My food was hot, fresh and delicious. One star deducted for the not ready for prime time ordering system.
Food: 5
Service: 5
Stopped by Panda Express around noon to grab food for my crew we’re hungry painters on the go, so it was awesome to get in and out quickly. Brian the manager was amazing! Super friendly and on top of everything, and his team was just as great. Super organized, helpful, and the customer service was spot on. Really appreciated how smooth everything went. Thanks Brian and team!
Atmosphere: 5
Food: 5
Service: 5
William was very helpful and friendly
Atmosphere: 5
Food: 5
Service: 5
Ordered in the app and was ready when I arrived and the food was hot and delicious as usual.
Atmosphere: 5
Food: 5
Service: 5
If you cant even put a single hot sauce when requested 8 in uber eats, how am I suppose to trust this store? A simple basic is not flowing in this store.... unbelievable
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