12/7/24: WARNING: DO NOT GO TO THIS LOCATION! There is an amazing Schlotzsky’s location just a couple miles away in The Colony and it’s the best location I’ve ever been to. I actually forgot what a proper Schlotzsky’s sandwich should be after so many horrible experiences at the Carrollton location!!!! I have been 6-7 times to The Colony and all orders have been correct, fresh, hot! Great staff. Wish I’d looked earlier for a new location.
CARROLLTON IS ABSOLUTELY THE WORST LOCATION! 3rd time at this location that order was wrong or cold soggy sandwich with broken apart bread. Tried to reach manager but can’t get anyone to answer the phone. This used to be the best location until the entire staff changed. They need to step it up.
Atmosphere: 1
Food: 1
Service: 1
Faith Caperton
This place is always so rude. Why are they always out of things? And why is it always the same woman who says they are out of things? Why does she bark at people like she does? Plenty of places will have their employees just go buy a can of olives or go buy a tomato. There isn’t a shortage.
Atmosphere: 1
Food: 1
Service: 1
Sarah Seifert
I don't know who yall are hiring but the last few times dine in and drive thru, employees are incredibly apathetic and rude. In line right now and I thought they were closed because no one was answering on the speaker! I've been in park in this drive thru for over 10 minutes, trapped between two cars so no I can't get out. This place needs to close!
Atmosphere: 1
Food: 1
Service: 1
Sami F
Doesn’t answer the phone. Gets all DoorDash orders wrong. At first, I ordered a turkey sandwich with nothing on it but turkey and cheese. Then when my order got to me, it was a turkey sandwich with everything on it and a beef sandwich with everything on it. I tried to call the store over 10 times and they didn’t answer. Then I placed another order. I thought I would make it easier for them and 2 Order kids grilled cheese, which literally just comes with cheese and meat and somehow they messed that up when my sandwich got to me It’s still had everything on it which a kids meal doesn’t have and fun fact they didn’t even give me the meal. They just gave me the sandwich, no side and no drink and they only gave me one sandwich when I ordered 2. I understand working at a Minimum wage job sucks and you don’t care about it but Jesus Christ dude try harder or get another job and management HIRE BETTER PEOPLE AND FIRE THEM. Thank you.
Atmosphere: 1
Food: 1
Service: 1
jose lopez
The food took for ever and didn’t have any meat . What a waste of money and time.
Atmosphere: 1
Food: 1
Service: 1
Steve Grogean
Out of chips, no iced tea or lemonade. They should close.
Atmosphere: 1
Food: 1
Service: 1
Brenda Grogean
No chips in stock. No tea. No lemonade. Half the sodas in machine out of stock. Love Schlotzsky’s, will NOT return to this one!
Atmosphere: 3
Food: 1
Service: 3
G S
This location has become absolutely pathetic and will not be in business much longer. I can't think of anything that I will miss about it.
Atmosphere: 1
Food: 1
Service: 1
Steve Feeney
Long time patron of this establishment. Recently they have been completely out of basic items, unable to make an original sandwich, sad. The last time the order was prepared sloppy with skimpy amounts of meat. I will no longer go to this location.
Well, I specifically asked for a medium turkey brest combo with mustard and lettuce ONLY. As I arrived at the window, the clerk asked me again to make sure I said Mustard and Lettuce only, I replied "yes sir that is correct." Well, I decided to check my sandwich and it was a LARGE sandwich, with turkey, lettuce and Barbecue sauce! WRONG!
Atmosphere: 2
Food: 2
Service: 2
Jordi Primerano
Apparently this location closes whenever they feel like it rather than at the posted time, but they can't be bothered to turn off online ordering. I placed an order 2 hours before they were supposed to close and the doors were locked. The lights are on, but nobody will answer the doors or the phone. I'm out here with at 5 other customers and delivery drivers wondering why we can't get the food we paid for
Atmosphere: 1
Food: 1
Service: 1
Cindy Ashe
I went to this location for lunch today. Disappointing!! Not sure if they have a manager, but they are in serious need of structure and organization!!! Menu boards aren't working and the employees act like we should pay them instead of us being the customer. I will not visit this location again. The gentleman that took my order acted like I was an imposition for him and every thing he said was mumbles so I could not understand him and had to ask him to repeat everything!!! Either get some responsible people to operate this location or just close it for good!!!
Atmosphere: 1
Food: 2
Service: 1
tanner henson
Drive thru only
Roseanna Miller
We waited till after 5pm for their $5 after 5 pizza deal. No one answered the drive thru so we went to the front door, it was locked. We see employees inside and they are waving for us to go away?? They didn't bother to speak to us in the drive thru. No sign on the door indicating what was happening and they didn't bother to come tell us. Disappointing.
Check your orders before Leaving the place
12/7/24: WARNING: DO NOT GO TO THIS LOCATION!
There is an amazing Schlotzsky’s location just a couple miles away in The Colony and it’s the best location I’ve ever been to. I actually forgot what a proper Schlotzsky’s sandwich should be after so many horrible experiences at the Carrollton location!!!! I have been 6-7 times to The Colony and all orders have been correct, fresh, hot! Great staff. Wish I’d looked earlier for a new location.
CARROLLTON IS ABSOLUTELY THE WORST LOCATION!
3rd time at this location that order was wrong or cold soggy sandwich with broken apart bread.
Tried to reach manager but can’t get anyone to answer the phone.
This used to be the best location until the entire staff changed.
They need to step it up.
Atmosphere: 1
Food: 1
Service: 1
This place is always so rude. Why are they always out of things? And why is it always the same woman who says they are out of things? Why does she bark at people like she does? Plenty of places will have their employees just go buy a can of olives or go buy a tomato. There isn’t a shortage.
Atmosphere: 1
Food: 1
Service: 1
I don't know who yall are hiring but the last few times dine in and drive thru, employees are incredibly apathetic and rude. In line right now and I thought they were closed because no one was answering on the speaker! I've been in park in this drive thru for over 10 minutes, trapped between two cars so no I can't get out. This place needs to close!
Atmosphere: 1
Food: 1
Service: 1
Doesn’t answer the phone. Gets all DoorDash orders wrong. At first, I ordered a turkey sandwich with nothing on it but turkey and cheese. Then when my order got to me, it was a turkey sandwich with everything on it and a beef sandwich with everything on it. I tried to call the store over 10 times and they didn’t answer. Then I placed another order. I thought I would make it easier for them and 2 Order kids grilled cheese, which literally just comes with cheese and meat and somehow they messed that up when my sandwich got to me It’s still had everything on it which a kids meal doesn’t have and fun fact they didn’t even give me the meal. They just gave me the sandwich, no side and no drink and they only gave me one sandwich when I ordered 2. I understand working at a Minimum wage job sucks and you don’t care about it but Jesus Christ dude try harder or get another job and management HIRE BETTER PEOPLE AND FIRE THEM. Thank you.
Atmosphere: 1
Food: 1
Service: 1
The food took for ever and didn’t have any meat . What a waste of money and time.
Atmosphere: 1
Food: 1
Service: 1
Out of chips, no iced tea or lemonade. They should close.
Atmosphere: 1
Food: 1
Service: 1
No chips in stock.
No tea.
No lemonade.
Half the sodas in machine out of stock.
Love Schlotzsky’s, will NOT return to this one!
Atmosphere: 3
Food: 1
Service: 3
This location has become absolutely pathetic and will not be in business much longer. I can't think of anything that I will miss about it.
Atmosphere: 1
Food: 1
Service: 1
Long time patron of this establishment. Recently they have been completely out of basic items, unable to make an original sandwich, sad. The last time the order was prepared sloppy with skimpy amounts of meat. I will no longer go to this location.
Atmosphere: 2
Food: 1
Service: 1
Recommended dishes: Deluxe Original
Restaurantji Recommends
Well, I specifically asked for a medium turkey brest combo with mustard and lettuce ONLY. As I arrived at the window, the clerk asked me again to make sure I said Mustard and Lettuce only, I replied "yes sir that is correct." Well, I decided to check my sandwich and it was a LARGE sandwich, with turkey, lettuce and Barbecue sauce! WRONG!
Atmosphere: 2
Food: 2
Service: 2
Apparently this location closes whenever they feel like it rather than at the posted time, but they can't be bothered to turn off online ordering. I placed an order 2 hours before they were supposed to close and the doors were locked. The lights are on, but nobody will answer the doors or the phone. I'm out here with at 5 other customers and delivery drivers wondering why we can't get the food we paid for
Atmosphere: 1
Food: 1
Service: 1
I went to this location for lunch today. Disappointing!! Not sure if they have a manager, but they are in serious need of structure and organization!!! Menu boards aren't working and the employees act like we should pay them instead of us being the customer. I will not visit this location again. The gentleman that took my order acted like I was an imposition for him and every thing he said was mumbles so I could not understand him and had to ask him to repeat everything!!!
Either get some responsible people to operate this location or just close it for good!!!
Atmosphere: 1
Food: 2
Service: 1
Drive thru only
We waited till after 5pm for their $5 after 5 pizza deal. No one answered the drive thru so we went to the front door, it was locked. We see employees inside and they are waving for us to go away?? They didn't bother to speak to us in the drive thru. No sign on the door indicating what was happening and they didn't bother to come tell us. Disappointing.
Atmosphere: 1
Food: 5
Service: 1
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