Starbucks

Market at Hebron, 1757 E Hebron Pkwy, Carrollton
(214) 731-8785

Recent Reviews

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Executive Limo

Great customer service!
I enjoyed my coffee and Everything bagel!

Atmosphere: 5

Food: 5

Service: 5

Angelique Mason

Absolutely ridiculous !!!! They wanted to charge me almost $7 for an iced coffee with NO coffee in my cup!!! I asked for no ice and my cup had like 2 ounces in it!!! Like are you for real??!!!
Save your money people and go to DUNKIN!!!
Oh and also the chunky blonde that works there is RUDE!!!

Food: 1

Service: 1

Maddox M

Terrible customer service and rude employees.

Atmosphere: 2

Food: 2

Service: 1

Luisana Grieco

The worst Starbucks I’ve ever been. Rude and terrible customer service

Atmosphere: 1

Food: 1

Service: 1

Phylis Stromile

Love the coffee and varieties

Atmosphere: 5

Food: 5

Service: 5

Victoria Eads

I visit this location often, and always have a great experience

Atmosphere: 5

Food: 5

Service: 5

Alex Novak

If I had a dollar for every pump of Caramel they put into my large Caramel Machiatto, I'd have about 38 cents. 👌👌

They also never have the food you want to order :(

Food: 1

Service: 4

Roman Back

I wanted to share my experience at your Starbucks location. Unfortunately, I was very disappointed with the service I received, particularly from Sarah. She was extremely rude and dismissive, which made my visit very unpleasant. It seemed like she had no understanding of the customer's perspective and was more focused on complaining about the business operations rather than addressing my concerns. As a regular customer, I expect a higher level of professionalism and courtesy. This experience has left a bad impression, and I hope it can be addressed so that future customers have a more positive experience.

Thank you.

Atmosphere: 1

Food: 1

Service: 1

TF

This location has always been a favorite, but it's even better now. I appreciate Starbucks returning to customer service as a focus. The little things matter- greeting, promptness, cozy vibe, and bringing me my order to my table. Thank you!!!

Atmosphere: 4

Food: 4

Service: 4

Alejandra Ponce

The girl who helped me drew this on my cup. Look how CUTE this is! 😍

Service: 5

Bruce Goldberg

I think its time this location steps back and takes a hard look at the attitude of some of the staff and the quality of the product they are serving.

The last 3 times we have been here we have had some not so friendly service and drinks are poorly made with wrong ingredients or wayyy too much ice. Instead of adding more ice to drinks should consider using more product. $7.50 for a cup of ice with 5 sips of liquid will send us to another location until things resolve.

Today I ordered an iced hazelnut oat milk shaken espresso and there was inch left to fill up to the top.

Spent $56 here today, left and went to the location at Tom Thumb and reordered the same thing.

Atmosphere: 3

Food: 2

Service: 2

Zehra Hashwani

I can say it's a pretty location but the staffs attitude is very ugly. The drinks are inconsistent which is okay we are all humans but dare I ask the barista to re make my drink. They act like they are perfect and start giving me advice on how to order my drink, I ordered it the same way the week before.. like a said very inconsistent. If you pay almost $10 for a coffee and it doesn't taste right.. of course there needs to be a remake. Or should I spend another $10 another coffee shop for no reason 🤔

Atmosphere: 1

Food: 1

Service: 1

Dennis Dalton

This location has a phenomenal team! Incredibly kind, and experts are their craft. Every visit has been nothing short of exceptional. Thank you all so much, for all that you do!

Atmosphere: 5

Food: 5

Service: 5

Farzana Karim

I get the same drink every day on my way to work and I wish it tasted consistent. I’d say that’s a poor service

Ji Seon

Edit: Corporate reached out and eventually gave me a refund after investigation. Good customer support.

Pros: Nice storefront with patio seating. Interior is clean and modern.

Cons: I’ve come here over a dozen times and the drinks are wildly inconsistent. Today I ordered an iced hazelnut oat milk shaken espresso and there was inch left to fill up to the top.

Atmosphere: 5

Food: 1

Service: 4

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