As a regular customer, I’m disappointed to leave this review. The drinks here are often inconsistent due to human error which I completely understand as a barista myself who works at a local cafe. However, there’s a preventable issue that has become increasingly frustrating.
I always explicitly request 3 pumps of syrup, and the barista taking my order acknowledges this every time. Yet, on several occasions, my drink has been made with 6 pumps instead. After paying $7 daily for a drink, this repeated mistake feels avoidable.
The issue seems to stem from the label printer. Even though the barista taking my order inputs the correct details, the label rarely shows the number of pumps. This means that when the café gets busy, it becomes harder for the baristas to keep track of customization details, and the barista making the drink doesn’t always receive the correct information when communicating with each other during busy hours. This is a process oversight that could easily be resolved.
I don’t often leave critical reviews but as a loyal customer, I hope this feedback can help improve communication between staff and ensure consistent quality.
Grape Jelly
My order was $24 and I was missing my butter crossaint and didn’t notice until I had drove off. I couldn’t return because I was going to be late for work. I am disappointed seems like service is not how it used to be. I tried calling the stores multiple times and no answer. What an inconvenience
Atmosphere: 3
Food: 2
Service: 2
George Lanier Realtor
Need a quick pick me up of your favorite drink, then here is your place. The staff is always friendly and courteous.
Atmosphere: 5
Food: 5
Service: 5
thach Hoang
The staff is always friendly and efficient, creating delicious drinks in a timely manner. The atmosphere is cozy and inviting, perfect for a quick pick-me-up or a leisurely study session. I highly recommend this Starbucks for anyone looking for a reliable and enjoyable coffee experience.
Atmosphere: 5
Food: 5
Service: 5
Mel G
Went to this location this past Friday and one of the baristas was very rude and aggressive when we told her that some of the drinks were made wrong. She was very unprofessional and made us very uncomfortable.
Atmosphere: 1
Food: 3
Service: 1
Esme Vega
They ALWAYS get my order right! I drive a little extra for this one.
Steal my order ☕️ •Tall •Iced •Black americano •2 pumps of chai
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Chamomile Mint Blossom, Pumpkin Spice Lattes and Cream Cheese Muffin
Joseanny Piña
A good coffee is always good at any time
Atmosphere: 5
Food: 5
Service: 5
Mike Lee
I had a soy latte. Tasted like old cigarettes. Don't know when went wrong. I didn't complain this time but if I get the same next time, definitely will be asking for a refund.
I had a breakfast sandwich as well. Thats the only reason I have an extra star. Otherwise it would have been 1 star.
Atmosphere: 3
Food: 3
Service: 2
Laura Delbosque
I will not come back to this location. All I got was a venti black coffee with a dash of heavy cream, my cup was so over filled that is was spilling out from under the lid. It leaked all over my clothes and car. It burnt my chest and when you try to call this location the phone is off the hook.
Called the customer service number that is a joke don't waste your time!!! If you were not given a receipt there is no waybthey are going to help you even if you are burned by their coffee!!!
Keelie Reason
We like coming here because they are open late. The staff is always helpful. The chairs are comfortable. They also have a nice outdoor area.
Unfortunately this Starbucks often gets my mobile orders incorrect. There is always something missing from my food orders. Today missing brown sugar for my oatmeal which I added in customizations instead I got nuts like that adds so much flavor. About two months ago I received a cold sandwich still package up in the wrapper. This Starbucks is the most convenient but now will go out of my way to a different one that can guarantee my order will be correct!
Atmosphere: 4
Food: 1
Service: 2
A.J. Surprenant
Ordered my hot chocolate but it didn’t look like my hot chocolate at this Starbucks last Sunday 9/15
Atmosphere: 5
Service: 5
Scott Kennedy
Worst chi tea latte ever. Also heated my muffin when I explicitly told them not to. Will never return.
Atmosphere: 1
Food: 1
Service: 1
Nermina Milutinovic
nice people
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Mango Dragonfruit
Ryan Toner
Twice now I’ve order a blended mocha with 3-4 shots and tasted zero coffee. Just sweetness. First time could have been a mistake. Happening a 2nd time a week later makes it become questionable.. Sucks having to inside to the ones in Kroger or Tom Thumb down the road but at least I get my shots there.
As a regular customer, I’m disappointed to leave this review. The drinks here are often inconsistent due to human error which I completely understand as a barista myself who works at a local cafe. However, there’s a preventable issue that has become increasingly frustrating.
I always explicitly request 3 pumps of syrup, and the barista taking my order acknowledges this every time. Yet, on several occasions, my drink has been made with 6 pumps instead. After paying $7 daily for a drink, this repeated mistake feels avoidable.
The issue seems to stem from the label printer. Even though the barista taking my order inputs the correct details, the label rarely shows the number of pumps. This means that when the café gets busy, it becomes harder for the baristas to keep track of customization details, and the barista making the drink doesn’t always receive the correct information when communicating with each other during busy hours. This is a process oversight that could easily be resolved.
I don’t often leave critical reviews but as a loyal customer, I hope this feedback can help improve communication between staff and ensure consistent quality.
My order was $24 and I was missing my butter crossaint and didn’t notice until I had drove off. I couldn’t return because I was going to be late for work. I am disappointed seems like service is not how it used to be. I tried calling the stores multiple times and no answer. What an inconvenience
Atmosphere: 3
Food: 2
Service: 2
Need a quick pick me up of your favorite drink, then here is your place. The staff is always friendly and courteous.
Atmosphere: 5
Food: 5
Service: 5
The staff is always friendly and efficient, creating delicious drinks in a timely manner. The atmosphere is cozy and inviting, perfect for a quick pick-me-up or a leisurely study session. I highly recommend this Starbucks for anyone looking for a reliable and enjoyable coffee experience.
Atmosphere: 5
Food: 5
Service: 5
Went to this location this past Friday and one of the baristas was very rude and aggressive when we told her that some of the drinks were made wrong. She was very unprofessional and made us very uncomfortable.
Atmosphere: 1
Food: 3
Service: 1
They ALWAYS get my order right!
I drive a little extra for this one.
Steal my order ☕️
•Tall
•Iced
•Black americano
•2 pumps of chai
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Chamomile Mint Blossom, Pumpkin Spice Lattes and Cream Cheese Muffin
A good coffee is always good at any time
Atmosphere: 5
Food: 5
Service: 5
I had a soy latte. Tasted like old cigarettes. Don't know when went wrong. I didn't complain this time but if I get the same next time, definitely will be asking for a refund.
I had a breakfast sandwich as well. Thats the only reason I have an extra star. Otherwise it would have been 1 star.
Atmosphere: 3
Food: 3
Service: 2
I will not come back to this location. All I got was a venti black coffee with a dash of heavy cream, my cup was so over filled that is was spilling out from under the lid. It leaked all over my clothes and car. It burnt my chest and when you try to call this location the phone is off the hook.
Called the customer service number that is a joke don't waste your time!!! If you were not given a receipt there is no waybthey are going to help you even if you are burned by their coffee!!!
We like coming here because they are open late. The staff is always helpful. The chairs are comfortable. They also have a nice outdoor area.
Atmosphere: 5
Food: 5
Service: 5
Restaurantji Recommends
Unfortunately this Starbucks often gets my mobile orders incorrect. There is always something missing from my food orders. Today missing brown sugar for my oatmeal which I added in customizations instead I got nuts like that adds so much flavor. About two months ago I received a cold sandwich still package up in the wrapper. This Starbucks is the most convenient but now will go out of my way to a different one that can guarantee my order will be correct!
Atmosphere: 4
Food: 1
Service: 2
Ordered my hot chocolate but it didn’t look like my hot chocolate at this Starbucks last Sunday 9/15
Atmosphere: 5
Service: 5
Worst chi tea latte ever. Also heated my muffin when I explicitly told them not to. Will never return.
Atmosphere: 1
Food: 1
Service: 1
nice people
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Mango Dragonfruit
Twice now I’ve order a blended mocha with 3-4 shots and tasted zero coffee. Just sweetness. First time could have been a mistake. Happening a 2nd time a week later makes it become questionable.. Sucks having to inside to the ones in Kroger or Tom Thumb down the road but at least I get my shots there.
Atmosphere: 3
Food: 1
Service: 1
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