Horrible horrible horrible customer service I want the number of the store manager or the district manager. I have been hung up on three times now due to this location not having a single employee that speaks English. I simply called to see if my glasses my 200$ glasses were left in the shop and all I am left to is someone saying sorry no English then hanging up on me three times and declining all the rest this is outrageous. You guys need to get your shit together
obxnative
I hate that this place has such a low rating. I’m here fairly often and the staff is ALWAYS friendly and the food is on par with most Subways.
Atmosphere: 5
Food: 5
Service: 5
cassandra
It is extremely clear why this location is always empty. The Hispanic lady who helped me was extremely rude and passive-aggressive. I was the only CUSTOMER in the store and she made me feel like I was asking her to do something unreasonable, simply because I do not want all of the fixings thrown on the sandwich piled in the center. Next time, I will drive the extra few miles to Josey Lane.
Atmosphere: 1
Food: 2
Service: 1
camiepan
the service always sucks and sometimes they don’t have what i ordered.
Atmosphere: 3
Food: 4
Service: 1
Cheyne Robinson
Lady making the food is talking on the phone with her phone hidden behind the open lid that covers the meat, using her gloved hands to mess with her phone, which im assuming isnt sanitised, and then touches the food with that same glove on. Pretty sure thats a health code violation. The surface and gloves used to make food are no place for your personal phone that you probably take to the bathroom.
Atmosphere: 2
Food: 1
Service: 1
Samuel Lee
I asked them to make me a spicy nacho chicken sandwich but they made me the weirdest sandwich (added stuff that is not normally in the spicy chicken sandwich). Do not go here as they do not know how to make their specials.
George Martinez
They don’tvspeak english. Hard to comprehend at times
Atmosphere: 5
Food: 5
Service: 1
R C
This is the worst Subway ever. Do not eat here. Simple instructions are ignored. Incompetence is one thing but that excuse only goes so far. At this point it seems like malicious incompetence and outright disdain for their customers. Corporate needs to step in and either re-staff this location or shut it down if they care about their image.
Atmosphere: 1
Food: 1
Service: 1
Gina G
These poor people is working without air conditioner. As soon as you enter the location, you start sweating. The vegetables are wilting because the heat. I can't even believe this location is open and have the workers working in such a terrible conditions.
Atmosphere: 1
Food: 1
Service: 4
sheridan smith
Horrible customer service and they overcharged me for my food.
I went to pick up an order this Mexican lady was very disrespectful and not doing her job told me disrespectful words she should not be working there
Shesoboss Silverburg
I took my son here for a sandwich and he bought me a chicken teriyaki and it made me sick to my stomach I literally 🤮
Atmosphere: 1
Food: 1
Service: 1
Jessi Williams
If I could give it a negative 100 stars, I would. Only two workers that can not communicate with English speaking customers. I ordered a ham and turkey footkong. Once I paid my receipt said I ordered a subway club, which was over $2 more. Only $2 but that’s not the point. I pointed it out to the employee and she said she did that bc the club was cheaper. First of all, don’t ring me up for something I didn’t order. I didn’t ask for any favors, secondly, the club is IN FACT more expensive than a ham and turkey. Being that the club has 3 meats on it and the ham and turkey only has two. They could not give an answer as we were trying to talk through google translate. All they kept saying was that it was cheaper. It was not! I tried calling the “Area manager” listed on the receipt and there was no answer. Mariana Martinez, so called area manager, forwarded my phone calls. This is ridiculous.
Atmosphere: 1
Food: 1
Service: 1
Luke Cooper
There were two what appeared to be Hispanic females working at this particular subway. it appeared as if neither one of them spoke or understood English. I don’t have nothing against Hispanic people, but if you were working in a place where you have to provide a service, I feel as if they should at least understand and speak more English than these two did in this store Customer service was awful due to that reason.
Atmosphere: 1
Food: 2
Service: 1
Kalah Carwell
The worker was clearly grabbing himself inappropriately without any shame. I was starving so I prayed over my food hoping he hadn’t contaminated it and tried to eat it. I ordered the forest ham sandwich with cucumbers, spinach, oil, garlic aioli, and salt. The sandwich had two pieces of ham, maybe 4 half pieces of cucumbers and literally two leafs of spinach. I ordered Italian herbs and cheese toasted, I got the white Italian not toasted. No garlic aioli no salt and no oil. It was a major disappointment and I promise I won’t be back. This location is a waste of space. I would reach out to corporate but I can see all the bad reviews and I’m sure that wouldn’t matter they seem to be comfortable ripping people off and providing disgusting service. 0/10 don’t do it guys. Waste of money and time.
Horrible horrible horrible customer service I want the number of the store manager or the district manager. I have been hung up on three times now due to this location not having a single employee that speaks English. I simply called to see if my glasses my 200$ glasses were left in the shop and all I am left to is someone saying sorry no English then hanging up on me three times and declining all the rest this is outrageous. You guys need to get your shit together
I hate that this place has such a low rating. I’m here fairly often and the staff is ALWAYS friendly and the food is on par with most Subways.
Atmosphere: 5
Food: 5
Service: 5
It is extremely clear why this location is always empty. The Hispanic lady who helped me was extremely rude and passive-aggressive. I was the only CUSTOMER in the store and she made me feel like I was asking her to do something unreasonable, simply because I do not want all of the fixings thrown on the sandwich piled in the center. Next time, I will drive the extra few miles to Josey Lane.
Atmosphere: 1
Food: 2
Service: 1
the service always sucks and sometimes they don’t have what i ordered.
Atmosphere: 3
Food: 4
Service: 1
Lady making the food is talking on the phone with her phone hidden behind the open lid that covers the meat, using her gloved hands to mess with her phone, which im assuming isnt sanitised, and then touches the food with that same glove on. Pretty sure thats a health code violation. The surface and gloves used to make food are no place for your personal phone that you probably take to the bathroom.
Atmosphere: 2
Food: 1
Service: 1
I asked them to make me a spicy nacho chicken sandwich but they made me the weirdest sandwich (added stuff that is not normally in the spicy chicken sandwich). Do not go here as they do not know how to make their specials.
They don’tvspeak english. Hard to comprehend at times
Atmosphere: 5
Food: 5
Service: 1
This is the worst Subway ever. Do not eat here. Simple instructions are ignored. Incompetence is one thing but that excuse only goes so far. At this point it seems like malicious incompetence and outright disdain for their customers. Corporate needs to step in and either re-staff this location or shut it down if they care about their image.
Atmosphere: 1
Food: 1
Service: 1
These poor people is working without air conditioner. As soon as you enter the location, you start sweating. The vegetables are wilting because the heat. I can't even believe this location is open and have the workers working in such a terrible conditions.
Atmosphere: 1
Food: 1
Service: 4
Horrible customer service and they overcharged me for my food.
Atmosphere: 1
Food: 2
Service: 1
Restaurantji Recommends
I went to pick up an order this Mexican lady was very disrespectful and not doing her job told me disrespectful words she should not be working there
I took my son here for a sandwich and he bought me a chicken teriyaki and it made me sick to my stomach I literally 🤮
Atmosphere: 1
Food: 1
Service: 1
If I could give it a negative 100 stars, I would. Only two workers that can not communicate with English speaking customers. I ordered a ham and turkey footkong. Once I paid my receipt said I ordered a subway club, which was over $2 more. Only $2 but that’s not the point. I pointed it out to the employee and she said she did that bc the club was cheaper. First of all, don’t ring me up for something I didn’t order. I didn’t ask for any favors, secondly, the club is IN FACT more expensive than a ham and turkey. Being that the club has 3 meats on it and the ham and turkey only has two. They could not give an answer as we were trying to talk through google translate. All they kept saying was that it was cheaper. It was not! I tried calling the “Area manager” listed on the receipt and there was no answer. Mariana Martinez, so called area manager, forwarded my phone calls. This is ridiculous.
Atmosphere: 1
Food: 1
Service: 1
There were two what appeared to be Hispanic females working at this particular subway. it appeared as if neither one of them spoke or understood English. I don’t have nothing against Hispanic people, but if you were working in a place where you have to provide a service, I feel as if they should at least understand and speak more English than these two did in this store Customer service was awful due to that reason.
Atmosphere: 1
Food: 2
Service: 1
The worker was clearly grabbing himself inappropriately without any shame. I was starving so I prayed over my food hoping he hadn’t contaminated it and tried to eat it. I ordered the forest ham sandwich with cucumbers, spinach, oil, garlic aioli, and salt. The sandwich had two pieces of ham, maybe 4 half pieces of cucumbers and literally two leafs of spinach. I ordered Italian herbs and cheese toasted, I got the white Italian not toasted. No garlic aioli no salt and no oil. It was a major disappointment and I promise I won’t be back. This location is a waste of space. I would reach out to corporate but I can see all the bad reviews and I’m sure that wouldn’t matter they seem to be comfortable ripping people off and providing disgusting service. 0/10 don’t do it guys. Waste of money and time.
Atmosphere: 1
Food: 1
Service: 1
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