Food is pretty good, but every time i go here, they forget my order, and i have to ask one of them to get it completed. This is a common problem for most people ordering inside.
Atmosphere: 4
Food: 5
Service: 1
Lips Way
I pulled up on Taco Tuesday which is everywhere. To find out there were no specials. I got 1 Super Taco and 1 regular Taco. The meat wasn't hot on the tacos. Fresh, but could have been hotter. Suggestions: Taco Specials and hotter meat. Overall pretty good.
Food: 4
Service: 5
Victor Charles
I tried Taco Casa for the first time today, it was a great experience. Very busy for lunch time but I got my food quickly. The crispy tacos were super good, the meat, which was a good portion, was delicious. Definitely going back to try everything on the menu. Overall best fast food tacos I've had in Dallas.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Super Tostada, Taco
Kim O.
Great food and service
Atmosphere: 5
Food: 5
Service: 5
Tony Cook
Customer service is terrible..the Hispanic manager just watches the staff be rude
Atmosphere: 1
Food: 2
Service: 1
Rhonda Johnson
The meat seasoning was bland!! All.of.it was awful!! I tried this store b_c I was in the vicinity!!! But not again!!!
Atmosphere: 4
Food: 1
Service: 4
Augustine Baugh
I went to casa taco and asked for a cup of hot water can you believe that Taco casa does not have hot water not even in the restroom when you go wash your hands how can you kill germs without hot water makes me wonder how the employees wash your hands with no hot water that's not very sanitary
Karen Luise Fields
Good food!
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Taco Lite
jennette stevenson
Nice clean dining area. This is probably the best Taco Casa I have experienced, and I am a BIG fan!!
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Taco Lite
Cody Brooks
Was told no to get a courtesy cup however a lady wit no kids got it and was a different race then me, I see how taco casa discriminates, lost my buisness
This is the 2nd time we have been through the drive thru and they have forgotten napkins. Also ordered sweet tea and received unsweetened tea. Not cool!!!
Food: 5
Service: 2
Kimberly Britt
Weekend taco deal is awesome! Nice staff that understands what "extra" sauce means!
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Taco Lite, Super Burrito, Hot Sauce Bottle
Drifter
I went in on the afternoon of Sunday, September 29th, 2024, and realized just bad this location has gotten in the last year.
I walked in, went to the counter, and stood there patiently waiting to place my order. The three employees that were there, looked at me and then the one with the gray shirt took off to the back, the other two walked over to the prep bar. One started very slowly making food, got halfway through what they were making, slid it over to the other one to finish. That should have been my first clue because I was the only customer in there and there was nobody at the drive-thru, but I gave them the benefit of the doubt and thought maybe it was a mobile order or something. I was obviously wrong.
Both of them looked right at me, looked at each other said something kind of quiet started snickering and shaking their heads and went back to the food prep bar. At the same time, the one of the gray shirt came out saw me turned right around and went right back in the back again.
The two at the prep bar saw that and started snickering again and then looked over saw me, shook their heads started snickering and went back to what they were doing.
Not a single time did they say that they would be right with me, not a single time did they say just a minute, nothing. The only acknowledgment they had of me and other customers that were starting to come in was just to look at us, say something and start laughing, and then proceed to ignore us.
So I guess that the company and the managers condone their employees making fun of, ignoring and laughing at customers without even acknowledging their existence other than to talk down to and disrespect for no reason.
What makes it really sad was that a year ago this is one of the best Taco Casa locations to go to and now it's one of the worst.
Service: 1
Marc Orman
Awesome tacos for a dollar. The staff is terrible though. They were rude and obnoxious.
Atmosphere: 4
Food: 4
Service: 1
Justice Hunter
It's always good and has been since I can remember being a kid.
Kid-friendliness: It's a place where they have high chairs and also clean place to sit down and eat
Wheelchair accessibility: There is upfront parking also there is a ramp for easy access.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Taco Lite, Taco Tuesdays, Super Nachos, Taco Casa Nachos, Large Nachos Tostada Super Taco, Salad, Crunchy Tacos, Bean Burrito, Chili Burger, Super Tostada, Combo Burrito, Super Burrito, Hot Sauce Bottle
Food is pretty good, but every time i go here, they forget my order, and i have to ask one of them to get it completed. This is a common problem for most people ordering inside.
Atmosphere: 4
Food: 5
Service: 1
I pulled up on Taco Tuesday which is everywhere. To find out there were no specials. I got 1 Super Taco and 1 regular Taco. The meat wasn't hot on the tacos. Fresh, but could have been hotter. Suggestions: Taco Specials and hotter meat. Overall pretty good.
Food: 4
Service: 5
I tried Taco Casa for the first time today, it was a great experience. Very busy for lunch time but I got my food quickly. The crispy tacos were super good, the meat, which was a good portion, was delicious. Definitely going back to try everything on the menu. Overall best fast food tacos I've had in Dallas.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Super Tostada, Taco
Great food and service
Atmosphere: 5
Food: 5
Service: 5
Customer service is terrible..the Hispanic manager just watches the staff be rude
Atmosphere: 1
Food: 2
Service: 1
The meat seasoning was bland!! All.of.it was awful!! I tried this store b_c I was in the vicinity!!! But not again!!!
Atmosphere: 4
Food: 1
Service: 4
I went to casa taco and asked for a cup of hot water can you believe that Taco casa does not have hot water not even in the restroom when you go wash your hands how can you kill germs without hot water makes me wonder how the employees wash your hands with no hot water that's not very sanitary
Good food!
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Taco Lite
Nice clean dining area.
This is probably the best Taco Casa I have experienced, and I am a BIG fan!!
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Taco Lite
Was told no to get a courtesy cup however a lady wit no kids got it and was a different race then me, I see how taco casa discriminates, lost my buisness
Atmosphere: 1
Food: 1
Service: 1
Restaurantji Recommends
This is the 2nd time we have been through the drive thru and they have forgotten napkins. Also ordered sweet tea and received unsweetened tea. Not cool!!!
Food: 5
Service: 2
Weekend taco deal is awesome! Nice staff that understands what "extra" sauce means!
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Taco Lite, Super Burrito, Hot Sauce Bottle
I went in on the afternoon of Sunday, September 29th, 2024, and realized just bad this location has gotten in the last year.
I walked in, went to the counter, and stood there patiently waiting to place my order. The three employees that were there, looked at me and then the one with the gray shirt took off to the back, the other two walked over to the prep bar.
One started very slowly making food, got halfway through what they were making, slid it over to the other one to finish.
That should have been my first clue because I was the only customer in there and there was nobody at the drive-thru, but I gave them the benefit of the doubt and thought maybe it was a mobile order or something.
I was obviously wrong.
Both of them looked right at me, looked at each other said something kind of quiet started snickering and shaking their heads and went back to the food prep bar. At the same time, the one of the gray shirt came out saw me turned right around and went right back in the back again.
The two at the prep bar saw that and started snickering again and then looked over saw me, shook their heads started snickering and went back to what they were doing.
Not a single time did they say that they would be right with me, not a single time did they say just a minute, nothing. The only acknowledgment they had of me and other customers that were starting to come in was just to look at us, say something and start laughing, and then proceed to ignore us.
So I guess that the company and the managers condone their employees making fun of, ignoring and laughing at customers without even acknowledging their existence other than to talk down to and disrespect for no reason.
What makes it really sad was that a year ago this is one of the best Taco Casa locations to go to and now it's one of the worst.
Service: 1
Awesome tacos for a dollar. The staff is terrible though. They were rude and obnoxious.
Atmosphere: 4
Food: 4
Service: 1
It's always good and has been since I can remember being a kid.
Kid-friendliness: It's a place where they have high chairs and also clean place to sit down and eat
Wheelchair accessibility: There is upfront parking also there is a ramp for easy access.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Taco Lite, Taco Tuesdays, Super Nachos, Taco Casa Nachos, Large Nachos Tostada Super Taco, Salad, Crunchy Tacos, Bean Burrito, Chili Burger, Super Tostada, Combo Burrito, Super Burrito, Hot Sauce Bottle
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