Whataburger
1033 E Trinity Mls Rd, Carrollton
(972) 323-0192
Recent Reviews
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I have to say, my last few visit here have been really great! It’s never been the worst Whataburger in the area but I can still tell a huge improvement lately! I’ve been able to get my orders super quick, the orders are always correct with all the modifications and the staff are super pleasant. Thank you!
Atmosphere: 5
Food: 5
Service: 5
The staff are super friendly, the stores clean and the food was amazing. Definitely coming back
Atmosphere: 5
Food: 5
Service: 5
Most people complain on the bad but what about the good. My experience was above and beyond anyone I've had. My food was fresh and hot and the staff was very friendly.
Atmosphere: 5
Food: 5
Service: 5
Always enjoy ordering from the app and picking up here. Experience has been way better here than at the Marsh Ln Location.
Atmosphere: 4
Food: 4
Service: 4
I don't know what it was about this morning, but for some reason the morning staff were sluggish as hell. Their lackadaisical work ethic left me, a semi-regular customer, whom the staff knows and has greeted warmly before this day, standing around for 8 minutes when they know I come in to order before my shift, and I know for a fact that the standard that Whataburger holds its employees to is a speed of service of 3 minutes and 45 seconds. I had to leave before they even put my food down to cook. And the entire time, the staff was giving me attitude at my protests. I had to trust that my order was refunded as I asked because I had to leave.
Atmosphere: 1
Service: 1
I’ve always loved this location and lately it’s gotten a lot better. The food is always fresh and the staff is always friendly.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Whataburger
ZEE, the team member was so cool and so kind with me. I truly appreciate her kindness and hospitality and her willingness to help and serve me.
She is amazing!!! Cheers to ZEE🥳
(Correction... Its now heen 40 minutes.)30 minutes in a drive-thru with one person in front of me. I could have raised the chickens, and then brought back fresh eggs to cook in the time it took them to make one sandwich.
Service: 1
#1 with cheese...
Atmosphere: 5
Food: 5
Service: 5
the wait for your food is always long ,and the fries are cold,they should be hot after waiting so long
Atmosphere: 4
Food: 3
Service: 2
Restaurantji Recommends
I don't know what's wrong with this place. But it seems they cook a bunch of burgers in advance and then slop it together and sell it as food. Every time we've been here in the last year they serve over cooked dry meat with stale buns. Not going back to this one.
Atmosphere: 3
Food: 2
Service: 3
This is my first time ever eating Whataburger. The food is good and the beautiful lady at the window Rakiyah is so sweet and so nice. She gave outstanding customer service and yall need more people like her. I will visit again thank you.
Atmosphere: 5
Food: 5
Service: 5
Lady messed up order
Good food, good service
Atmosphere: 5
Food: 5
Service: 5
Terrible service, do not go in the AM. It will take them on average 15min to give you 1 taquito. The staff in management have no clue what they're doing and will line up five or six cars collect their payment and then not even bring the food out until they have all five orders ready.
Atmosphere: 1
Food: 1
Service: 1
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