Dairy Queen
1202 US-90, Castroville
(830) 931-6126
Recent Reviews
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Ms Elexa provided truly outstanding customer service during my visit. Her positive attitude and attentiveness made a significant difference to my experience. I was greeted warmly, and her cheerful demeanour lifted my spirits at a time when I was struggling. Ms Elexa’s commitment to excellent service reflects highly on her as an employee and on Dairy Queen as a company.
Atmosphere: 5
Food: 5
Service: 5
The girl (Aricelli) had a poor attitude he dropped out order on the table when asked for lids started to pick the order up dropping ice cream on my leg without an apology the returned throwing the lids in the table then when asked her name and she told us then walked away, throwing her arms up. I understand the previous customer was giving the cashier a hard time over an erroneous order, but there was no need to take their frustrations out on us.
Atmosphere: 4
Food: 4
Service: 1
Got the wrong drinks and the lady at the window and guy in red apron were more than happy to fix it for me and my husband! 😊 Great customer service!
Atmosphere: 5
Food: 5
Service: 5
My family and I eat here often. The staff are very attentive, fast, and professional. Our food orders come out quick and fresh.
Atmosphere: 5
Food: 5
Service: 5
Today I was going through drive-through and trying to pick what I want and then a lady comes on and says what do you need. When someone goes through the drive-through make sure you have the courtesy to be nice and not say what do you want in a rude voice that person should get fired. They need to hire people that are smiley and very courtesy to people that go through drive-through and inside.
Atmosphere: 1
Food: 2
Service: 1
This is my favorite Dairy Queen. The food is always fresh and the service here is amazing. In particular, three of the front ladies (not sure of their names) are always smiling, friendly, and welcoming.
Atmosphere: 4
Food: 4
Service: 5
Best variety of cream treats in Texas
Atmosphere: 5
Food: 5
Service: 5
It’s been a little while, because the DQ is 50 miles away from my new location, that I last ate there, but the Customer Service was Outstanding and the Food was Awesome, nice and Fresh and still Hot when it was brought to my table, and the young ladies that waited on me, behaved very professionally. Another thing that grabbed my attention was how Everyone was Smiling. Something I Don’t see very often where I live now. Keep up the Great Job !
We always come to this location, it’s clean, the staff is friendly and the food is always good and fresh. This time our experience was exceptional, the cashier Elexa had such a wonderful personality, she made our experience even better, we will definitely be back to see Miss Elexa!
Atmosphere: 5
Food: 5
Service: 5
Always consistently good food and service. Delicious hamburger and fries. Great tea!
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: French Fries, Chicken Tenders and Fries
Restaurantji Recommends
Dairy Queen more like Hairy Queen. The employees here do not wear hairnets and they all have luscious locks and beards. My friend had a very long curly hair inside of her onion rings. Pretty sure Texas FDA food code requires hairnets
Atmosphere: 3
Food: 4
Service: 1
Delicious Ice Cream Cones
Atmosphere: 5
Food: 5
Service: 5
Best dairy queen i have ever been too. Food is always fresh and customer service is outstanding.
Atmosphere: 5
Food: 5
Service: 5
Always great experience at this location. Compared to some in the city.
Atmosphere: 5
Food: 5
Service: 5
Delicious Strawberry Milkshake and good customer service!!!
Atmosphere: 5
Food: 5
Service: 5
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