I had a very disappointing experience today. We called to ask for the name of the chicken supplier to confirm if it meets our halal dietary requirements a request we’ve made at other locations where staff have always been helpful.
Unfortunately, the manager, Crystal, refused to share this basic information, even after we explained the religious reason and that we called the day before the employee gave us the name of supplier which was Halal and we were able to order instead she insisted on us calling the corporate. Her response felt dismissive and inconsistent with the service were used to from Chick-fil-A.
We hope this can be addressed so that all staff are respectful and understanding of dietary needs
Service: 1
shashank majety
It's always crowdy.. would rather order on the app and pick it up at store
Atmosphere: 5
Food: 5
Service: 4
Jamal Hasnat
Food is always on point. This location has the best service of any Chick-fil-A I've ever been too, all the staff are super friendly and eager to help. The physical location of the store is VERY crowded and getting in and out of the area is almost always a challenge.
Atmosphere: 4
Food: 5
Service: 5
Brittney Thrift
So odd… me and my toddler went to eat and play. The cashier (Roland) was so rude and short as if he was annoyed we were there. He put our food on the table sliding it and walking off without making eye contact or asking if we needed anything. Very rude and strange experience. I’ve never seen that at any Chick-fil-A let alone this location. Disappointing. No issues with food or cleanliness.
Atmosphere: 1
Food: 5
Service: 1
Max Brown
Love it
Atmosphere: 5
Food: 5
Service: 5
Dan
Food was good, but got this in an online order for medium fries just now. What? 😂
Food: 4
Benjamin Ross (MIND'S EYE MARKETING)
Excellent service
Phantom Snipe
Jamaal is the single greatest employee ever . such a positive guy and makes experience great. only negative about this chick fil a is that they have forgot my straws multiple times 😂.
Atmosphere: 5
Food: 5
Service: 5
M F
The food is always good but since the renovations, I feel like the line moves slower.
Atmosphere: 3
Food: 5
Service: 4
Aaron
This establishment always has great food and quality service
I did have a minor issue with my order, but Julianna was extremely nice and helpful. Besides that, the food was great and everyone was so nice.
Atmosphere: 5
Food: 5
Service: 5
Alexander Lamar
They left out our condiments at the drive thru!
Atmosphere: 4
Food: 4
Service: 4
Bill Zapalac
Great food BUT really overpriced
Atmosphere: 4
Food: 5
Service: 5
Christie Torres
The cashier, Roland was very rude and curt with all customers, including me. I’ve never come to any chick fil a, and had that kind of service from an employee. I’m pretty sure he might have been a manager which makes the matter worse. Everyone else was nice that we interacted with. We will not be coming back to this location.
Atmosphere: 3
Food: 5
Service: 1
Donna Lea R
Chicken part of the sandwich was too hard for my Mom to eat.. They need to be soft enough to be eaten with no teeth. No menus posted or provided early in the drive thru line, then staff assumed we would know what to order without reviewing menu.
I had a very disappointing experience today. We called to ask for the name of the chicken supplier to confirm if it meets our halal dietary requirements a request we’ve made at other locations where staff have always been helpful.
Unfortunately, the manager, Crystal, refused to share this basic information, even after we explained the religious reason and that we called the day before the employee gave us the name of supplier which was Halal and we were able to order instead she insisted on us calling the corporate. Her response felt dismissive and inconsistent with the service were used to from Chick-fil-A.
We hope this can be addressed so that all staff are respectful and understanding of dietary needs
Service: 1
It's always crowdy.. would rather order on the app and pick it up at store
Atmosphere: 5
Food: 5
Service: 4
Food is always on point. This location has the best service of any Chick-fil-A I've ever been too, all the staff are super friendly and eager to help. The physical location of the store is VERY crowded and getting in and out of the area is almost always a challenge.
Atmosphere: 4
Food: 5
Service: 5
So odd… me and my toddler went to eat and play. The cashier (Roland) was so rude and short as if he was annoyed we were there. He put our food on the table sliding it and walking off without making eye contact or asking if we needed anything. Very rude and strange experience. I’ve never seen that at any Chick-fil-A let alone this location. Disappointing. No issues with food or cleanliness.
Atmosphere: 1
Food: 5
Service: 1
Love it
Atmosphere: 5
Food: 5
Service: 5
Food was good, but got this in an online order for medium fries just now. What? 😂
Food: 4
Excellent service
Jamaal is the single greatest employee ever . such a positive guy and makes experience great. only negative about this chick fil a is that they have forgot my straws
multiple times 😂.
Atmosphere: 5
Food: 5
Service: 5
The food is always good but since the renovations, I feel like the line moves slower.
Atmosphere: 3
Food: 5
Service: 4
This establishment always has great food and quality service
Atmosphere: 4
Food: 5
Service: 5
Restaurantji Recommends
I did have a minor issue with my order, but Julianna was extremely nice and helpful. Besides that, the food was great and everyone was so nice.
Atmosphere: 5
Food: 5
Service: 5
They left out our condiments at the drive thru!
Atmosphere: 4
Food: 4
Service: 4
Great food BUT really overpriced
Atmosphere: 4
Food: 5
Service: 5
The cashier, Roland was very rude and curt with all customers, including me. I’ve never come to any chick fil a, and had that kind of service from an employee. I’m pretty sure he might have been a manager which makes the matter worse. Everyone else was nice that we interacted with. We will not be coming back to this location.
Atmosphere: 3
Food: 5
Service: 1
Chicken part of the sandwich was too hard for my Mom to eat.. They need to be soft enough to be eaten with no teeth.
No menus posted or provided early in the drive thru line, then staff assumed we would know what to order without reviewing menu.
Atmosphere: 4
Food: 4
Service: 3
Loading...