We come here often, mostly good. Every once in a while we'll get something off or wrong but they fix it.
Atmosphere: 5
Food: 5
Service: 5
Chanel Law-Smith
The Dunkin’ iced coffee is always good but the staff are always grumpy and the service is insanely slow
Atmosphere: 3
Food: 5
Service: 2
C Gipson
Drive-through is quick, efficient.Drinks, food are freshly prepared. A good go-to.
Atmosphere: 3
Food: 5
Service: 5
Recommended dishes: Croissant
Jenny Borter
The food and coffee was what I expected. I really like Dunkin coffee and I think they have great App rewards. The bathroom was disgusting and is always a sign of poor management. It makes you wonder what else is not being addressed if the bathroom looks that way. If I was the manager, I would never tolerate that.
Atmosphere: 2
Food: 4
Service: 4
Recommended dishes: Assorted Half Dozen or Dozen Donuts, Hash Browns
dilip m
Very poor and slow service. Food is like anyother
Food: 3
Service: 1
al phillips
Ordered using drive thru and really have no complaints. My order was correct, the people were pleasant and everything looked clean inside. I would come back.
Atmosphere: 5
Food: 5
Service: 5
Angel C.
Here's my experience in this place, soThe person who take my order she's not nice, she's was so rude with me I don't think she need this job because I not asking for free. Definitely I don't recommend her on this platform.
brokasha
Lex was so nice ! She’s a superb associate and checked in on me while I was doing a bit of work in the lobby. I also noticed that she was very kind, attentive, and courteous to all patrons. I hope she gets promoted to general manager!
Atmosphere: 5
Food: 5
Service: 5
Jason Miller
Donuts are up to the quality you would expect from Dunkin. They have some good breakfast sandwiches for something that's not too sweet. Inside is clean and has good spots to sit down and eat.
Advay Yadavalli
Absolutely worst customer service. We did drive thru and the lady who was taking our order was not at all interested in taking our order. She acted like she is doing a favor on us by taking our order. The place was almost empty and still people here don’t want to work. I should have read the reviews before stopping here. Never coming back again.
Just left and the lady behind the counter was very friendly! She even told me about the app and it’s perks:)
Atmosphere: 5
Food: 5
Service: 5
Monica T
When I stop through the drive thru, the employees are always so kind. Actually make eye contact, are pleasant and so kind. I often stop in before work to pick up coffee (box of Joe) for my coworkers. Thanks for making my morning more pleasant by having such a good attitude!
Atmosphere: 5
Food: 5
Service: 5
Rich Marble
I'm a delivery driver and a very patient person. But the inefficiency at the counter boils my blood. If I'm waiting for an order that has coffee, hot food, and donuts, it becomes a complete clown show behind the counter. I walk in and tell them the name of the person I'm delivering for and they say okay. 5 minutes might go by which is fine if they're preparing things. Somebody makes the food sets it on the bagging area. Somebody gets the donuts sets them on the bagging area. Somebody makes the coffee sets it on the bagging area. And then everybody in the store walks away and forgets about it!! I have to walk up to the counter again and tell them may I please have my order bagged up that's sitting there ready to go!? If the order just sits there the coffee and food gets cold. I still have to drive it to the customer. Duncan gets a bad name for it I may not get any tip for it or extra tip. And my time is more valuable than you can imagine making $6.18 for that stupid little experience.The food is great! The prep service is fast but this one little flaw in their system is the worst
Atmosphere: 3
Food: 4
Service: 3
Amanda G
Pros: Friendly customer service, clean, and the ice cream is great!Cons:-Overcharged on a large order and unwilling to fix it.-Team Lead meeting being held in store, and it was inappropriate to hear the conversation management had about their employees.
Atmosphere: 3
Food: 5
Service: 3
Heather C.
I've stopped in many times and have been very happy with my donuts and am consistently happy with the customer service I've received. Employees have been friendly with me and others with customers.I'm a simple donut lover, so I can not evaluate the other offerings Dunkin prides itself on now. The donuts here stand up to Dunkin Donuts standards. Filled donuts have a good amount of filling, and do not leak when you hold them. Regular yeast donuts have been soft. The few times I've ordered a cake one, it has been firm and soft.There isn't a big selection of donuts, but the restaurant is no longer focused on their sale.
We come here often, mostly good. Every once in a while we'll get something off or wrong but they fix it.
Atmosphere: 5
Food: 5
Service: 5
The Dunkin’ iced coffee is always good but the staff are always grumpy and the service is insanely slow
Atmosphere: 3
Food: 5
Service: 2
Drive-through is quick, efficient.Drinks, food are freshly prepared. A good go-to.
Atmosphere: 3
Food: 5
Service: 5
Recommended dishes: Croissant
The food and coffee was what I expected. I really like Dunkin coffee and I think they have great App rewards. The bathroom was disgusting and is always a sign of poor management. It makes you wonder what else is not being addressed if the bathroom looks that way. If I was the manager, I would never tolerate that.
Atmosphere: 2
Food: 4
Service: 4
Recommended dishes: Assorted Half Dozen or Dozen Donuts, Hash Browns
Very poor and slow service. Food is like anyother
Food: 3
Service: 1
Ordered using drive thru and really have no complaints. My order was correct, the people were pleasant and everything looked clean inside. I would come back.
Atmosphere: 5
Food: 5
Service: 5
Here's my experience in this place, soThe person who take my order she's not nice, she's was so rude with me I don't think she need this job because I not asking for free. Definitely I don't recommend her on this platform.
Lex was so nice ! She’s a superb associate and checked in on me while I was doing a bit of work in the lobby. I also noticed that she was very kind, attentive, and courteous to all patrons. I hope she gets promoted to general manager!
Atmosphere: 5
Food: 5
Service: 5
Donuts are up to the quality you would expect from Dunkin. They have some good breakfast sandwiches for something that's not too sweet. Inside is clean and has good spots to sit down and eat.
Absolutely worst customer service. We did drive thru and the lady who was taking our order was not at all interested in taking our order. She acted like she is doing a favor on us by taking our order. The place was almost empty and still people here don’t want to work. I should have read the reviews before stopping here. Never coming back again.
Atmosphere: 1
Food: 1
Service: 1
Restaurantji Recommends
Just left and the lady behind the counter was very friendly! She even told me about the app and it’s perks:)
Atmosphere: 5
Food: 5
Service: 5
When I stop through the drive thru, the employees are always so kind. Actually make eye contact, are pleasant and so kind. I often stop in before work to pick up coffee (box of Joe) for my coworkers. Thanks for making my morning more pleasant by having such a good attitude!
Atmosphere: 5
Food: 5
Service: 5
I'm a delivery driver and a very patient person. But the inefficiency at the counter boils my blood. If I'm waiting for an order that has coffee, hot food, and donuts, it becomes a complete clown show behind the counter. I walk in and tell them the name of the person I'm delivering for and they say okay. 5 minutes might go by which is fine if they're preparing things. Somebody makes the food sets it on the bagging area. Somebody gets the donuts sets them on the bagging area. Somebody makes the coffee sets it on the bagging area. And then everybody in the store walks away and forgets about it!! I have to walk up to the counter again and tell them may I please have my order bagged up that's sitting there ready to go!? If the order just sits there the coffee and food gets cold. I still have to drive it to the customer. Duncan gets a bad name for it I may not get any tip for it or extra tip. And my time is more valuable than you can imagine making $6.18 for that stupid little experience.The food is great! The prep service is fast but this one little flaw in their system is the worst
Atmosphere: 3
Food: 4
Service: 3
Pros: Friendly customer service, clean, and the ice cream is great!Cons:-Overcharged on a large order and unwilling to fix it.-Team Lead meeting being held in store, and it was inappropriate to hear the conversation management had about their employees.
Atmosphere: 3
Food: 5
Service: 3
I've stopped in many times and have been very happy with my donuts and am consistently happy with the customer service I've received. Employees have been friendly with me and others with customers.I'm a simple donut lover, so I can not evaluate the other offerings Dunkin prides itself on now. The donuts here stand up to Dunkin Donuts standards. Filled donuts have a good amount of filling, and do not leak when you hold them. Regular yeast donuts have been soft. The few times I've ordered a cake one, it has been firm and soft.There isn't a big selection of donuts, but the restaurant is no longer focused on their sale.