Jimmy John's

Little John Vito, add peppers.

Atmosphere: 5

Food: 5

Service: 5

I have been a loyal Jimmy John’s customer since I went to University of Illinois, where Jimmy John’s is from but today when I placed my delivery order, which asks me where I am located the driver refuses to bring it up to where I am located. I called the store and was pretty much blatantly brushed off. I ordered food quite frequently and I have never had this be a problem, but I will never order from from Jimmy John’s again!! Crappy customer service is not a good thing when there are plenty of options out there

Atmosphere: 1

Food: 1

Service: 1

I want to give a huge shout-out to the Cedar Park Jimmy John’s team especially Tyler, Joe, and James. They are truly the best! Every time we walk in, they greet us with big smiles and amazing customer service. They don’t just make sandwiches; they make sure every detail is perfect.

What stands out the most is how well they know their customers. We don’t even have to explain our order anymore we just walk in and say, “Make Fatima’s order,” and they know exactly what to do and make it exactly how we like it every single time. The consistency, speed, and quality are unmatched.

You can really tell they care about their customers and take pride in their work. People like Tyler, Joe, and James are the reason we keep coming back again and again. They deserve to be recognized for their hard work, dedication, and outstanding customer service.

Thank you for making every visit such a great experience and for making the best sandwiches in Cedar Park!

Atmosphere: 5

Food: 5

Service: 5

The customer service is always awesome. They're quick to answer the phone and take the order correctly, and the staff is always friendly. I've never had a mixed or messed up order from them. The price is very reasonable, and the delivery service is on point.

Atmosphere: 5

Food: 5

Service: 5

Thank you for the intentional customer service and care! It was a great catering experience! Such a kind team on staff

Atmosphere: 5

Food: 5

Service: 5

The staff is always friendly and the food is always good.

I go here a lot, big Jimmy Johns fan. It’s a great location.

Something that annoys me is that if you are a loyalty member you are forced to enter your phone number. But if you pay with Apple Pay it picks it up automatically, but the employees don’t understand it and I have to manually enter a phone number. Only one location (downtown location) has this figured out and handles it well.

Atmosphere: 5

Food: 5

Service: 3

More than once the order has been incorrect from this location. Today I ordered a turkey sandwich and when I got home it was noticed there was no turkey on the sandwich... Awesome. And let's not forget the gratuitous tip feature you feel obligated to use when ordering. You get guilted into tipping and then your order isn't correct. Kinda sucks.

Atmosphere: 5

Food: 2

Service: 1

Friendly staff and great service. Very speedy snd fresh food.

Atmosphere: 5

Food: 5

Service: 5

The staff was friendly and service fast. The food is always tasty (at all JJ locations). We were visiting family and we don't live in the area but we will be back as it's a convenient place for lunch when we are driving in.

Atmosphere: 4

Food: 5

Service: 5

Got a sandwich with half of it containing zero meat and a smattering of lettuce. Called to just ask for a replacement or refund, the guy said “yeah you got what you ordered have a good day” and hung up on me. Called back to speak to a manager and he said is the gm and hung up on me again! I wasn’t even upset or anything just was expecting a correction. Other locations are always super friendly and accommodating. I think even this one has corrected mistakes before but perhaps it was a different manager?

Atmosphere: 1

Food: 1

Service: 1

Those guys know what they are doing over there. Sandwich was fresh and tasty

Atmosphere: 4

Food: 4

Service: 4

Favorite Lunch Place (it’s also next door). Food always ready in 2mins even when I make it difficult ☺️

Atmosphere: 5

Food: 5

Service: 5

Not so freaky fast at all!!
Yesterday my wife placed an order for us and it took almost an hour for the order to come to our house.
Literally like 55 minutes. According to Google Maps, it's only a 4 minute drive from Their Location to my house.

I will give them credit on the sand which is yeah, they were excellent!

Food: 5

Love their sandwiches

Atmosphere: 4

Food: 4

Service: 5