Slow due to under staffed. There was only 1 person running the drive-thru, the register, making all the orders and delivery them to the tables.
Atmosphere: 3
Food: 4
Service: 3
Casey Hatcher
Everyone was super nice and the food was excellent. Thanks so much 🙏
Atmosphere: 5
Food: 5
Service: 5
Sarah
Great location and staff!
Atmosphere: 5
Food: 5
Service: 5
Jacob Lackey
Great staff
Alexandra C
I was very happy with my experience yesterday, I received wonderful customer service and got the most delicious hot and fresh cookies with my order. The food was fresh and hot and this will now be my go-to Schlotzky's. The prices were a little too high for my liking, but that's just the world we live in now.
Atmosphere: 5
Food: 5
Service: 5
Matt Smedley
Great sandwiches and service, but don’t eat the cookies.
Atmosphere: 4
Food: 4
Service: 4
Paulo Alan Rubio Ibarra
Great quality of food and especially great service by Jennifer and I came a couple of months after and the night time cashier Liberty was amazing, she really took care of us even though it was pretty late . She was amazing.
Atmosphere: 5
Food: 5
Service: 5
cam cecil
Jennifer is INCREDIBLE!!!! Thank you for the cinnamon rolls & well wishes on the new member of my family. Great food here & incredible service
Thoroughly impressed with this location. The staff is super friendly and we special ordered our sandwich and it came out perfect! Very clean! We have a location closer to home that could learn a few things from this one. I ate at the original location in the 70s, this is close to the original, Thanks yall!
Atmosphere: 5
Food: 5
Service: 5
Mike Mathias
Fast service
Atmosphere: 4
Food: 4
Service: 5
Joshua Bryer
Service and food great, but Jesus Christ 53 dollars for 3 sandwiches is insane, I can eat at a decent restaurant for 20 bucks cheaper, last time I can come here
Rebecca Faz
I went to get lunch one day on 7/22 at 12 the girl at the counter didn’t want to help me and said someone would be up soon… I wait no problem.. then acted like it read a big inconvenience to help me while she was looking at cookies or something on the back bar. She asked me what I wanted for my meal 3 times pick 2 fiesta no olives and avacado Cobb salad ranch. I ordered to go and asked if I could leave my items drink and chips on the counter while I run to the restroom. She says sure I guess and walks away… still not that big of a deal kind of rude but I didn’t mind… I get my drink and chips and wait by the kitchen side of the restaurant. I wait a good 10 minutes or so, A man starts telling me how he has been waiting forever. Mind you they are doing a catering order again fine I get they are busy. The man goes to the counter and asked how much longer on his food she grabs a bag from behind the bar and says here you go and walks away…. He told me he had been waiting there and no one ever called his order out. I wait another few minutes driver through orders I can see are going out … so I do what the man did go to the bar and ask the status of my order… I wait no one comes right away… the girl doing cookies finally walks over and says yeah? Did you need something… I asked if my food was ready and she proceeded to grab it from behind the counter! Again no calling out a name or anything not even in an area where I can check the bag to see if that was my food it was tucked behind the bar… I leave because I gotta drive back to work and I had been waiting for 25 to almost 30 minutes from ordering. I call the store while I’m going to work no answer. So I save my receipt and called when I got off sometime after 5.. I get put on hold 2 times… than I finally inform of my issue… she asked what time I was there I told her I ordered about 1225 she puts me on hold again.. comes on the line asked me again what happened I tell the story again she then said oh we had a catering order I’ll refund you and hung up on me… now it’s 8/5 and I have not seen a refund come to my card I waited 5-10 business days and still nothing very disappointed in their customer service
Atmosphere: 1
Food: 2
Service: 1
FacesAustin
Friendly staff and fresh food. The manager is extra nice and goes out of his way to take care of customers. The restaurant was clean.
Slow due to under staffed. There was only 1 person running the drive-thru, the register, making all the orders and delivery them to the tables.
Atmosphere: 3
Food: 4
Service: 3
Everyone was super nice and the food was excellent. Thanks so much 🙏
Atmosphere: 5
Food: 5
Service: 5
Great location and staff!
Atmosphere: 5
Food: 5
Service: 5
Great staff
I was very happy with my experience yesterday, I received wonderful customer service and got the most delicious hot and fresh cookies with my order. The food was fresh and hot and this will now be my go-to Schlotzky's. The prices were a little too high for my liking, but that's just the world we live in now.
Atmosphere: 5
Food: 5
Service: 5
Great sandwiches and service, but don’t eat the cookies.
Atmosphere: 4
Food: 4
Service: 4
Great quality of food and especially great service by Jennifer and I came a couple of months after and the night time cashier Liberty was amazing, she really took care of us even though it was pretty late . She was amazing.
Atmosphere: 5
Food: 5
Service: 5
Jennifer is INCREDIBLE!!!! Thank you for the cinnamon rolls & well wishes on the new member of my family. Great food here & incredible service
Atmosphere: 5
Food: 5
Service: 5
I love this place, always fast delicious food.
Atmosphere: 5
Food: 5
Service: 5
Great customer service
Atmosphere: 5
Food: 5
Service: 5
Restaurantji Recommends
Thoroughly impressed with this location. The staff is super friendly and we special ordered our sandwich and it came out perfect! Very clean! We have a location closer to home that could learn a few things from this one. I ate at the original location in the 70s, this is close to the original, Thanks yall!
Atmosphere: 5
Food: 5
Service: 5
Fast service
Atmosphere: 4
Food: 4
Service: 5
Service and food great, but Jesus Christ 53 dollars for 3 sandwiches is insane, I can eat at a decent restaurant for 20 bucks cheaper, last time I can come here
I went to get lunch one day on 7/22 at 12 the girl at the counter didn’t want to help me and said someone would be up soon… I wait no problem.. then acted like it read a big inconvenience to help me while she was looking at cookies or something on the back bar. She asked me what I wanted for my meal 3 times pick 2 fiesta no olives and avacado Cobb salad ranch. I ordered to go and asked if I could leave my items drink and chips on the counter while I run to the restroom. She says sure I guess and walks away… still not that big of a deal kind of rude but I didn’t mind… I get my drink and chips and wait by the kitchen side of the restaurant. I wait a good 10 minutes or so, A man starts telling me how he has been waiting forever. Mind you they are doing a catering order again fine I get they are busy. The man goes to the counter and asked how much longer on his food she grabs a bag from behind the bar and says here you go and walks away…. He told me he had been waiting there and no one ever called his order out. I wait another few minutes driver through orders I can see are going out … so I do what the man did go to the bar and ask the status of my order… I wait no one comes right away… the girl doing cookies finally walks over and says yeah? Did you need something… I asked if my food was ready and she proceeded to grab it from behind the counter! Again no calling out a name or anything not even in an area where I can check the bag to see if that was my food it was tucked behind the bar… I leave because I gotta drive back to work and I had been waiting for 25 to almost 30 minutes from ordering. I call the store while I’m going to work no answer. So I save my receipt and called when I got off sometime after 5.. I get put on hold 2 times… than I finally inform of my issue… she asked what time I was there I told her I ordered about 1225 she puts me on hold again.. comes on the line asked me again what happened I tell the story again she then said oh we had a catering order I’ll refund you and hung up on me… now it’s 8/5 and I have not seen a refund come to my card I waited 5-10 business days and still nothing very disappointed in their customer service
Atmosphere: 1
Food: 2
Service: 1
Friendly staff and fresh food. The manager is extra nice and goes out of his way to take care of customers. The restaurant was clean.
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