To begin with, John answered the switchboard sounding noticeably annoyed and was not friendly. Throughout the ordering process, I felt rushed, and part of my order was taken incorrectly. He also did not read the order back to me, had he done so, I would have easily caught the mistake. My carhop, Lilly, was very pleasant; however, when she reviewed the order, she spoke so quickly that it was difficult to understand, almost as if she were speaking at an auction. I didn’t realize the mistake until I arrived home, and by then everyone was hungry and ready to eat. As a former manager at a Sonic in Round Rock, I’m disappointed by this visit. I know from experience how simple and important it is to take a moment to repeat an order back to the customer to ensure accuracy. When I stopped by, there were only about two other cars, so the issue didn’t appear to be due to being busy.
Atmosphere: 4
Food: 2
Service: 2
jovan martinez
Had ordered a kids meal, more specifically their chicken tinder. Once I arrived home I had realized that the chicken was blacken as if they have never changed the oil. Could not feet my kid the meal he wanted due to it most likely tasting like charcoal.
This would be the 2nd time I purchase a chicken item from this location with the same results.
Heather C.
My food was fine but that's mainly since I ordered thru the app. But my car hop showed up without any condiments. I've never had a car hop not have catsup on them. Also, he was very disengaged.
Atmosphere: 3
Food: 4
Service: 2
Louie YanZ
Smash burger was 🔥🔥💯🤘🏼
Atmosphere: 5
Food: 5
Service: 5
Cam
Great deals on the app and good food, but always come to this location specifically because of the great service. Give the carhop working right now a raise, they did a great job explaining an issue with my order
Atmosphere: 5
Food: 5
Service: 5
Patrick M
SLOW SLOW SLOW SLOW
Scott Pederson
We're in love with diet cherry lime-ade drinks and go every chance we get.
Atmosphere: 5
Food: 5
Service: 5
Tammy Gendusa
Fabulous
Atmosphere: 5
Food: 5
Service: 5
Boh Brandaver
It was horrible 😢 😫 😞 I'm still having nightmares.
Atmosphere: 2
Food: 1
Service: 3
Fox
Get the coney dog and then call your ex and cry, dont let her respond, just wail until she hangs up
Got the Dill special. The burger was really good with the Grillo's pickles. The tots didn't appear to have the dill seasoning. The dill slush was not something I would order again. The server was sweet when they arrived with the food.
Atmosphere: 4
Food: 5
Service: 5
Jake Elliott
Good location they take care of me but one thing all sonic location need to learn is if i order easy ice every single time i go to any of the locations and my Rt44 drink is 3/4 of the way full of ice thats scammy service. Otherwise good people and service.
Atmosphere: 4
Food: 4
Service: 4
Taylor
Ordered a plain burger meal online, waited 30 minutes in our stall, pressed the button (took them 10 minutes to even respond to the button) to let them know we had been sitting there 30 minutes for our online orders (yes we checked in). He told us they were having issues with their system which is understandable I'm not angry. However I'm annoyed they let us sit there knowing their system wasn't working while our food was inside for 15+ minutes just sitting there. They gave us our food and our frozen drink was half melted and food was cold. I understand places can get busy, but at 3:30 on a Thursday afternoon with 2 other cars in the lot is insane it took 40 minutes to get our food which was ordered ahead of time to avoid the wait.
Atmosphere: 1
Food: 1
Service: 1
Monkey Pitow
Slowest Sonic in existence, none of the screens nor the drive thru worked
To begin with, John answered the switchboard sounding noticeably annoyed and was not friendly. Throughout the ordering process, I felt rushed, and part of my order was taken incorrectly. He also did not read the order back to me, had he done so, I would have easily caught the mistake.
My carhop, Lilly, was very pleasant; however, when she reviewed the order, she spoke so quickly that it was difficult to understand, almost as if she were speaking at an auction. I didn’t realize the mistake until I arrived home, and by then everyone was hungry and ready to eat.
As a former manager at a Sonic in Round Rock, I’m disappointed by this visit. I know from experience how simple and important it is to take a moment to repeat an order back to the customer to ensure accuracy. When I stopped by, there were only about two other cars, so the issue didn’t appear to be due to being busy.
Atmosphere: 4
Food: 2
Service: 2
Had ordered a kids meal, more specifically their chicken tinder. Once I arrived home I had realized that the chicken was blacken as if they have never changed the oil.
Could not feet my kid the meal he wanted due to it most likely tasting like charcoal.
This would be the 2nd time I purchase a chicken item from this location with the same results.
My food was fine but that's mainly since I ordered thru the app. But my car hop showed up without any condiments. I've never had a car hop not have catsup on them. Also, he was very disengaged.
Atmosphere: 3
Food: 4
Service: 2
Smash burger was 🔥🔥💯🤘🏼
Atmosphere: 5
Food: 5
Service: 5
Great deals on the app and good food, but always come to this location specifically because of the great service. Give the carhop working right now a raise, they did a great job explaining an issue with my order
Atmosphere: 5
Food: 5
Service: 5
SLOW SLOW SLOW SLOW
We're in love with diet cherry lime-ade drinks and go every chance we get.
Atmosphere: 5
Food: 5
Service: 5
Fabulous
Atmosphere: 5
Food: 5
Service: 5
It was horrible 😢 😫 😞 I'm still having nightmares.
Atmosphere: 2
Food: 1
Service: 3
Get the coney dog and then call your ex and cry, dont let her respond, just wail until she hangs up
Restaurantji Recommends
Best slushes
Atmosphere: 5
Food: 5
Service: 5
Got the Dill special. The burger was really good with the Grillo's pickles. The tots didn't appear to have the dill seasoning. The dill slush was not something I would order again. The server was sweet when they arrived with the food.
Atmosphere: 4
Food: 5
Service: 5
Good location they take care of me but one thing all sonic location need to learn is if i order easy ice every single time i go to any of the locations and my Rt44 drink is 3/4 of the way full of ice thats scammy service. Otherwise good people and service.
Atmosphere: 4
Food: 4
Service: 4
Ordered a plain burger meal online, waited 30 minutes in our stall, pressed the button (took them 10 minutes to even respond to the button) to let them know we had been sitting there 30 minutes for our online orders (yes we checked in). He told us they were having issues with their system which is understandable I'm not angry. However I'm annoyed they let us sit there knowing their system wasn't working while our food was inside for 15+ minutes just sitting there. They gave us our food and our frozen drink was half melted and food was cold. I understand places can get busy, but at 3:30 on a Thursday afternoon with 2 other cars in the lot is insane it took 40 minutes to get our food which was ordered ahead of time to avoid the wait.
Atmosphere: 1
Food: 1
Service: 1
Slowest Sonic in existence, none of the screens nor the drive thru worked
Atmosphere: 1
Food: 4
Service: 1
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