It really shouldn’t take 40 minutes to prepare two sandwiches (online order)
Atmosphere: 3
Service: 1
Ashley Noneya
They must have given customers incentives for the most recent reviews. The service is ALWAYS incredibly slow. We came in at 8:30. One person was ordering their food. It took the employee 30 min to make 3 sandwiches. We left. Avoid this location if you value your time.
Service: 1
Billy Joe Mosley II
Ordered online. Wasn't ready when I arrived. In fact... I watched them make em both in front of me.
Atmosphere: 2
Food: 4
Service: 1
Betty J Haywood
I went to the subway a week ago in CedarPark, I asked the young man if I could substitute turkey instead of bacon on #40 or #42, and he said I think so, by the time a redhead lady came over to ask what was going on, I repeated what I said to the young man, then she went on to say we can't do that it will a price difference Blah blah blah and she started to shudder, I tried to her money wasn't an issue. That is when I walked out.
Daniela Herrera
They only have 1 person serving and the line forms. It takes 30 minutes to get through. The line is empty, they don't have tomatoes or onions. It's dirty where they prepare the subs and the man who is there is slow.
Derrick
Great customer service.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Sandwich
Perla Sanchez
What a shame I just ordered a prickly pear sub, and they didn't add prickly pear and the service is terrible, the person who serves there reluctantly serves you as if you were going to order
Ellis Duncan
Not a very busy subway. Was there at noon and only 2 people ahead of me. The place was impeccable clean. The young man working behind the counter was very courteous when I made a change to my order. The subs he made were great. I’ll be back in the future.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Subway Club
Shelby Turk
Ordered through the delivery service (DoorDash, but through subways site) and my food was left somewhere. Couldn't tell you where, just in a random office somewhere. When I called to get a remake or a refund, I was told to call DoorDash, and then doordash sent me back to subway and I never got a refund or a reorder. Wasted $50 just trying to get lunch for some coworkers. Horrible service, will never trust delivery services again.
Atmosphere: 1
Food: 1
Service: 1
Rinxe
Doors locked 20 minutes early even though it states on google and on the window they close at 10pm
Subway is usually pretty good. Would love if they didn't close super early. Just tried to order at 9:30 and the door was already locked. Someone else tried to go in too but he looked disappointed as well. They're not supposed to be closing until 10. Smh.
Atmosphere: 3
Food: 4
Service: 4
Samuel Espinosa
Poor attitude
Atmosphere: 2
Food: 4
Service: 1
C W
I ordered online about 8:ish and got a call not even 5 minutes after I ordered telling me they were out of meatballs. I tried to call the store before ordering but went straight to a voicemail box. I told the worker who call me that same thing and he told me sorry we aren’t allowed to answer when a manager isn’t present. I told him to cancel my order because that’s what my son only eats from there. He told me he would have to call his manager to cancel the order. I had a weird vibe about my order being canceled so I went up there to talk to him in person. I got there about 9:15 and doors were locked and no one in the front. I waited to and someone came to the front so I knocked and he shook his head no one I pointed at the closing time at the door and he still shook his head no and walked to the back. They close at 10:00. Hopefully I can get my money back as I didn’t get my order.
Service: 1
Dalia Espiricueta
I had to put one star, I don’t know how this place is still open???? Makes me think real bad about this place. The service , what service. The food I took a picture and it broke my camera, the employees were both so rude, and the place was disgusting dirty tables, I take back the star. I will never recommend this place, I am surprised that the health department has not closed it down as of yet
P18S 8
1 girl working here losing customers because she is so backed up with orders. I feel bad for her being left alone. I ordered a wrap which is double the amount of a sub and she cannot refund me. Give your employees some RAA (Responsibility, Accountability, Authority) so they can help the customer. The employees can’t do anything besides make sandwiches without the permission of the manager who doesn’t work until late afternoon. I even saw another review that says they can’t even answer the phone without a manager there?? As a manager they should be here if they don’t have enough staff. Thats what managers are suppose to do.
It really shouldn’t take 40 minutes to prepare two sandwiches (online order)
Atmosphere: 3
Service: 1
They must have given customers incentives for the most recent reviews. The service is ALWAYS incredibly slow. We came in at 8:30. One person was ordering their food. It took the employee 30 min to make 3 sandwiches. We left. Avoid this location if you value your time.
Service: 1
Ordered online.
Wasn't ready when I arrived.
In fact... I watched them make em both in front of me.
Atmosphere: 2
Food: 4
Service: 1
I went to the subway a week ago in CedarPark, I asked the young man if I could substitute turkey instead of bacon on #40 or #42, and he said I think so, by the time a redhead lady came over to ask what was going on, I repeated what I said to the young man, then she went on to say we can't do that it will a price difference Blah blah blah and she started to shudder, I tried to her money wasn't an issue. That is when I walked out.
They only have 1 person serving and the line forms. It takes 30 minutes to get through. The line is empty, they don't have tomatoes or onions. It's dirty where they prepare the subs and the man who is there is slow.
Great customer service.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Sandwich
What a shame I just ordered a prickly pear sub, and they didn't add prickly pear and the service is terrible, the person who serves there reluctantly serves you as if you were going to order
Not a very busy subway. Was there at noon and only 2 people ahead of me. The place was impeccable clean. The young man working behind the counter was very courteous when I made a change to my order. The subs he made were great. I’ll be back in the future.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Subway Club
Ordered through the delivery service (DoorDash, but through subways site) and my food was left somewhere. Couldn't tell you where, just in a random office somewhere. When I called to get a remake or a refund, I was told to call DoorDash, and then doordash sent me back to subway and I never got a refund or a reorder. Wasted $50 just trying to get lunch for some coworkers. Horrible service, will never trust delivery services again.
Atmosphere: 1
Food: 1
Service: 1
Doors locked 20 minutes early even though it states on google and on the window they close at 10pm
Restaurantji Recommends
Subway is usually pretty good. Would love if they didn't close super early. Just tried to order at 9:30 and the door was already locked. Someone else tried to go in too but he looked disappointed as well. They're not supposed to be closing until 10. Smh.
Atmosphere: 3
Food: 4
Service: 4
Poor attitude
Atmosphere: 2
Food: 4
Service: 1
I ordered online about 8:ish and got a call not even 5 minutes after I ordered telling me they were out of meatballs. I tried to call the store before ordering but went straight to a voicemail box. I told the worker who call me that same thing and he told me sorry we aren’t allowed to answer when a manager isn’t present. I told him to cancel my order because that’s what my son only eats from there. He told me he would have to call his manager to cancel the order. I had a weird vibe about my order being canceled so I went up there to talk to him in person. I got there about 9:15 and doors were locked and no one in the front. I waited to and someone came to the front so I knocked and he shook his head no one I pointed at the closing time at the door and he still shook his head no and walked to the back. They close at 10:00. Hopefully I can get my money back as I didn’t get my order.
Service: 1
I had to put one star, I don’t know how this place is still open???? Makes me think real bad about this place. The service , what service. The food I took a picture and it broke my camera, the employees were both so rude, and the place was disgusting dirty tables, I take back the star. I will never recommend this place, I am surprised that the health department has not closed it down as of yet
1 girl working here losing customers because she is so backed up with orders. I feel bad for her being left alone. I ordered a wrap which is double the amount of a sub and she cannot refund me. Give your employees some RAA (Responsibility, Accountability, Authority) so they can help the customer. The employees can’t do anything besides make sandwiches without the permission of the manager who doesn’t work until late afternoon. I even saw another review that says they can’t even answer the phone without a manager there?? As a manager they should be here if they don’t have enough staff. Thats what managers are suppose to do.
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