Sonic Drive-In
$ • Fast Food, Burgers, Ice Cream
Hours:
600 TX-31, Chandler
(903) 849-5499
About Sonic Drive-In
Customers' Favorites
Sonic Drive-In Reviews
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Never get anything that I ask for they always mess up my order and forget to give me things that I pay for
I picked up a couple of the new Garlic butter burgers...They are supposed to be 2.99 ea. with tots. I got them for the kid doing some work for me. Got those and a small root beer. Total came to $11.+. I was in a hurry, but... when I got home, I pick up the bag and there is a puddle of grease now in my car! Get it in the house, two burgers packed on their sides, and no tots! Not the first time they clipped an order, but the last time they will get to charge me $4.00 for a small...read full review
Ratings
Menu
Hours
| Monday | 6AM - 11PM |
| Tuesday | 6AM - 11PM |
| Wednesday | 6AM - 11PM |
| Thursday | 6AM - 11PM |
| Friday | 6AM - 12AM |
| Saturday | 6AM - 12AM |
| Sunday | 6AM - 11PM |
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Sonic Drive-In is known for its friendly staff, who show respect and understanding towards individuals with special needs. However, there have been some issues with order accuracy, such as receiving a cheeseburger despite requesting no cheese. The food quality is generally good, but the presentation of extra items like salt, peppermint, and napkins in the order has been confusing.
Recently, there has been a change in management, which customers hope will improve the store's condition and reputation. The new management has shown commitment to fixing the issues and making the store more professional.
Customers have praised the excellent customer service, with one reviewer mentioning a kind and cheerful server named Troan who ensured they received the requested sauces. However, some customers have been disappointed when the requested sauces or condiments were not included in their order, even when they were the only car in the drive-thru.
Overall, Sonic Drive-In offers a mix of positive (friendly staff, kid-friendliness) and negative (order inaccuracy, missing sauces) aspects. The new management's efforts may lead to overall improvement.