We eat here regularly but on Saturday nights there is always a problem with my order, the speed of service and the quality of food. This time I ordered 30 nuggets meal for the kids and they only put 24 nuggets in the box. My wife and I ordered sandwiches and thankfully those were right. I called and spoke with Jeremiah. This kid is passive aggressive and not accommodating to my concerns. He didn’t give me any options other than I had to come switch out the 24 piece nugget with a 30 piece(originally ordered)and he would give me 2 large fries for the inconvenience. I didn’t want that option and asked for another option to which he said unfortunately there are no other options. This upset me and when I was trying to get to the bottom of another solution apparently he couldn’t handle an upset customer so he hung up on me. Now when I try calling it goes straight to voicemail. I even tried to call from my daughters phone, seems like it started to go through but the number is very similar to mine so yeah, it went to voicemail and I can’t get through. Now I have no way to redeem any compensation for the missing food. How childish is a manager to act this way and now I feel like chic fil a has stolen from me. The lack of Jeremiahs leadership is a reflection of the quality of employees that are working this location on Saturday night, especially the one counting nuggets. There isn’t even a 24 piece nugget available. I would understand if it was 1 maybe 2 short but someone there can’t count, Maybe Jeremiah is counting them? This isn’t the first time, nor the second thy have messed up and Jeremiah mishandled the complaint. I gave him the benefit of the doubt last time and just swallowed the slap in the face options he gave me. Not this time, I will be calling corporate and will make a formal complaint against Jeremiah for causing me extra stress over a meal. I will not let anyone take food off of the table of my family and then shun me for complaining.
Nalah Ashby
When I heard there was a Chick-fil-A opening up in my area, I was more than excited. The food is awesome, and prices are reasonable. Their staff is very kind and respectful towards everyone. The atmosphere is clean and organized, but it is a bit bland due to the lack of decor. Overall, this new Chick-fil-A is very recommended.
Although my family enjoys the cuisine, the cost per serving is disproportionately high.
Atmosphere: 4
Food: 4
Service: 4
Whitney Wilson
Love my Chick-fil-A nuggets!
Atmosphere: 5
Food: 5
Service: 5
Gerald “G” Sanders
Everything was perfect. The restaurant was new and clean, the service was fast, the workers constantly checked in on us to ensure we didn't need anything. Such a lovely lunch break
Atmosphere: 5
Food: 5
Service: 5
Ruben Vazquez Lopez
Love Chick-fil-A one of my favorite. Love their chicken minis, the peach shake, Grill sandwich, and they have a lot of more good stuff there I can right here all day. I usually make my meals the way I want it with whatever they have available and I enjoy this thing to the max. Their customer service are amazing very friendly very kind they always cheer my day, and I can say that this one is one of the fastest Chick-fil-A I have ever been to you don't stay too long in line it's like super fast love it.
I ordered delivery and they COMPLETELY LEFT my order WRONG. $25 for a $12 meal...WASTED! I'll never order or visit this location again. POS.
Food: 2
Service: 1
Maria Cantu
I had a particularly bad day today and came here. The guy working the front end, Warren was amazingly nice and incredibly helpful. My day had gotten better just from that nice interaction
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Chick-Fil-A Chick-N-Minis
Tristan Wilson
Best one I’ve ever been to. The people are what makes this location great!
Went through the drive-thru, and it was crowded, but despite all the traffic, it was super fast. LOVE me some Chickfellit :)
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Chick-Fil-A Chick-N-Strips
Bianca Alegre
It honestly kind of creeps me out to order inside. There is a wall full of screens (showing the menu) hiding the kitchen from the dining areas, and it feels like I'm in an episode of Black Mirror.
Anyway, the food is good. Workers are always friendly, and they gave me a free sample of the peach milkshake at the drive thru ?
Brittany Sanchez
Danna was amazing! Super sweet and made sure to cater to all of her customers.
Atmosphere: 5
Food: 5
Service: 5
a g (Resident)
Reason for the low score this is the third time that I have not received my reward that I have redeemed through the app and today the young man that was taking the order needs to be more customer service friendly. This is the reason for the low service score.
We eat here regularly but on Saturday nights there is always a problem with my order, the speed of service and the quality of food. This time I ordered 30 nuggets meal for the kids and they only put 24 nuggets in the box. My wife and I ordered sandwiches and thankfully those were right. I called and spoke with Jeremiah. This kid is passive aggressive and not accommodating to my concerns. He didn’t give me any options other than I had to come switch out the 24 piece nugget with a 30 piece(originally ordered)and he would give me 2 large fries for the inconvenience. I didn’t want that option and asked for another option to which he said unfortunately there are no other options. This upset me and when I was trying to get to the bottom of another solution apparently he couldn’t handle an upset customer so he hung up on me. Now when I try calling it goes straight to voicemail. I even tried to call from my daughters phone, seems like it started to go through but the number is very similar to mine so yeah, it went to voicemail and I can’t get through. Now I have no way to redeem any compensation for the missing food. How childish is a manager to act this way and now I feel like chic fil a has stolen from me. The lack of Jeremiahs leadership is a reflection of the quality of employees that are working this location on Saturday night, especially the one counting nuggets. There isn’t even a 24 piece nugget available. I would understand if it was 1 maybe 2 short but someone there can’t count, Maybe Jeremiah is counting them? This isn’t the first time, nor the second thy have messed up and Jeremiah mishandled the complaint. I gave him the benefit of the doubt last time and just swallowed the slap in the face options he gave me. Not this time, I will be calling corporate and will make a formal complaint against Jeremiah for causing me extra stress over a meal. I will not let anyone take food off of the table of my family and then shun me for complaining.
When I heard there was a Chick-fil-A opening up in my area, I was more than excited. The food is awesome, and prices are reasonable. Their staff is very kind and respectful towards everyone. The atmosphere is clean and organized, but it is a bit bland due to the lack of decor. Overall, this new Chick-fil-A is very recommended.
Atmosphere: 4
Food: 5
Service: 5
Recommended dishes: Chick-Fil-A Waffle Potato Fries, Chick-Fil-A Deluxe Sandwich, Chick-N-Minis 4 CT Meal, Grilled Chicken Sandwich
Although my family enjoys the cuisine, the cost per serving is disproportionately high.
Atmosphere: 4
Food: 4
Service: 4
Love my Chick-fil-A nuggets!
Atmosphere: 5
Food: 5
Service: 5
Everything was perfect. The restaurant was new and clean, the service was fast, the workers constantly checked in on us to ensure we didn't need anything. Such a lovely lunch break
Atmosphere: 5
Food: 5
Service: 5
Love Chick-fil-A one of my favorite. Love their chicken minis, the peach shake, Grill sandwich, and they have a lot of more good stuff there I can right here all day. I usually make my meals the way I want it with whatever they have available and I enjoy this thing to the max. Their customer service are amazing very friendly very kind they always cheer my day, and I can say that this one is one of the fastest Chick-fil-A I have ever been to you don't stay too long in line it's like super fast love it.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Chocolate Fudge Brownie, Chick-Fil-A Chick-N-Minis, 8oz Polynesian Sauce
I ordered delivery and they COMPLETELY LEFT my order WRONG. $25 for a $12 meal...WASTED! I'll never order or visit this location again. POS.
Food: 2
Service: 1
I had a particularly bad day today and came here. The guy working the front end, Warren was amazingly nice and incredibly helpful. My day had gotten better just from that nice interaction
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Chick-Fil-A Chick-N-Minis
Best one I’ve ever been to. The people are what makes this location great!
Atmosphere: 5
Food: 5
Service: 5
It's Chick-fil-A! Nothing but food!
Atmosphere: 5
Food: 5
Service: 5
Restaurantji Recommends
Went through the drive-thru, and it was crowded, but despite all the traffic, it was super fast. LOVE me some Chickfellit :)
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Chick-Fil-A Chick-N-Strips
It honestly kind of creeps me out to order inside. There is a wall full of screens (showing the menu) hiding the kitchen from the dining areas, and it feels like I'm in an episode of Black Mirror.
Anyway, the food is good. Workers are always friendly, and they gave me a free sample of the peach milkshake at the drive thru ?
Danna was amazing! Super sweet and made sure to cater to all of her customers.
Atmosphere: 5
Food: 5
Service: 5
Reason for the low score this is the third time that I have not received my reward that I have redeemed through the app and today the young man that was taking the order needs to be more customer service friendly. This is the reason for the low service score.
Atmosphere: 4
Food: 3
Service: 1
Standard high quality fast food
Atmosphere: 4
Food: 5
Service: 5
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