Food was great but service by the waitress we had was less than desired. She never offered us refills on our tea and would not repeat sides when I forgot half them and asked her to repeat them.
Jeryl Wilson
Always a great meal at a place where they make you feel like family. Best burgers and chicken fridge steak in Texas!
We had just left our early Thanksgiving reunion at Chain O Lakes on a Sunday afternoon and always try to support a local restaurant on the way home. We decided Cold Springs and The Paradise Grille. The waitress was excellent.. The food was mostly good. My husband ordered the chicken fried chicken which was perfect and not greasy. I got the hamburger steak with gravy and onions. The mashed potatoes were real and who is going to complain about grilled onions. The issue was the grilled mystery meat. It was tough and ground into such small pieces that it clumped together quite tightly was very dry. The Arnold Palmer was perfect. While we were finishing up and getting our to go containers an employee started mopping all of the floors, that led to the restrooms. We had a long drive ahead of us so we both decided to use the facilities. I have always thought that this was allowed, even when a restaurant was closing up, though it didn't look like that was in progress, considering the salad bar had not even begun to be broken down. My husband went first then warned me that the floor was very slippery. He was right. I had to take my time. What I didn't mention earlier is that I am handicapped and I walk with two canes. I also am fighting cancer pain and I take a fentanyl citrate on a stick which is applied through the fat cells in the cheek. If you swallowed it whole, it wouldn't do anything. It only goes straight to the cancer pain without any feeling of getting high/low, whatever. I had just put the last one of the three pack into my cheek and asked the waitress to throw away the empty container. I had just walked into the stall when a woman came into the restroom and asked me if I was ok and would I get out of there. They are closed. Whatever. As I was washing my hands she came in to herd me out. I mentioned I was sorry I was moving so slow but the floor was slippery on the way back and I did not want to fall. She literally screamed at me, " the floor is dry. " She has postured herself hostilely and I pointed out where I nearly fell on the way back. She repeats, " the floor is dry. We are closed." I mentioned that I review restaurants and I was glad I had not yet posted mine for the Paradise Grille. Then she tears into me, " did you give my waitress fentanyl and ask her to throw it away?" I said, "yes I gave her an EMPTY case and asked her to throw it away." She then screams at me that that was illegal. I replied, " No, it is not. Call the police. It isn't illegal to throw away an empty container!" I mentioned I couldn't wait to leave a review for this FRIENDLY restaurant. She, screaming again, said, " make sure you mention the fentanyl container!" Ok. So, I am mentioning the EMPTY prescription container I asked the waitress to throw away. Geesh. All of this because I wanted to use the bathroom before a four hour drive! And NO, WE WILL NEVER VISIT THIS HOSTILE, and UNFRIENDLY establishment again. I have never been more humiliated for walking on canes and fighting cancer. If this was my restaurant, I would fire this "manager" immediately. ONE MORE THING. The manager made my husband a 71 yo sr, leave his seat while he was waiting for me so they could stack the chairs. We weren't holding up the register because we had already paid in cash, and all of our plates were gone and the table was clean. Not like we were holding up anyone other than locking the door while they put away the salad bar... Unless they leave it... And that would be gross.
Parking: Not easily accessible for a walker. I had to use my canes
Atmosphere: 1
Food: 3
Service: 5
Diane Burstall
Love our little restaurant 😍
Kid-friendliness: My grandkids love this place
Atmosphere: 5
Food: 5
Service: 5
Stainless R
Great location. Great customer service. Good foods. Great prices. FRIDAY FISH lunch.
All of the wait staff is super friendly and food is good
Atmosphere: 5
Food: 5
Service: 5
Eric Brinkman
Came to Coldspring to visit a friend today and we had lunch here. I was worried that he over hyped up how good the chicken fried steak was. He did not. It was fantastic. We got pecan pie to go and when I dug in later it was also perfect. Maybe the best I've ever had. Can't wait to come back into town again and eat here again.
Wait staff was not very attentive. Food was not fresh. Bagged salad. Tea was old as well as the pita bread and spinach.My husband had a burger that left him sick. I don't know how this place gets a 5 star review unless the staff are leaving reviews. With all farms around here you would think that they would source fresher products. Oh and the salt and pepper shakers were dirty and rusty. I gave 2 stars because the woman who greeted us about the menu was helpful but it went down hill after that. My food was so bad I couldn't eat it. They did not offer a discount. For better fresher food go around the corner to Taco Express.
Atmosphere: 1
Food: 1
Service: 1
Susan Winkler
Eat here often. Food is good, prices are reasonable.
Food was great but service by the waitress we had was less than desired. She never offered us refills on our tea and would not repeat sides when I forgot half them and asked her to repeat them.
Always a great meal at a place where they make you feel like family. Best burgers and chicken fridge steak in Texas!
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Hamburger, Chicken Fried Steak Dinner
We had just left our early Thanksgiving reunion at Chain O Lakes on a Sunday afternoon and always try to support a local restaurant on the way home. We decided Cold Springs and The Paradise Grille.
The waitress was excellent.. The food was mostly good. My husband ordered the chicken fried chicken which was perfect and not greasy. I got the hamburger steak with gravy and onions. The mashed potatoes were real and who is going to complain about grilled onions. The issue was the grilled mystery meat. It was tough and ground into such small pieces that it clumped together quite tightly was very dry. The Arnold Palmer was perfect.
While we were finishing up and getting our to go containers an employee started mopping all of the floors, that led to the restrooms.
We had a long drive ahead of us so we both decided to use the facilities. I have always thought that this was allowed, even when a restaurant was closing up, though it didn't look like that was in progress, considering the salad bar had not even begun to be broken down.
My husband went first then warned me that the floor was very slippery. He was right. I had to take my time. What I didn't mention earlier is that I am handicapped and I walk with two canes. I also am fighting cancer pain and I take a fentanyl citrate on a stick which is applied through the fat cells in the cheek. If you swallowed it whole, it wouldn't do anything. It only goes straight to the cancer pain without any feeling of getting high/low, whatever. I had just put the last one of the three pack into my cheek and asked the waitress to throw away the empty container.
I had just walked into the stall when a woman came into the restroom and asked me if I was ok and would I get out of there. They are closed. Whatever. As I was washing my hands she came in to herd me out. I mentioned I was sorry I was moving so slow but the floor was slippery on the way back and I did not want to fall. She literally screamed at me, " the floor is dry. " She has postured herself hostilely and I pointed out where I nearly fell on the way back. She repeats, " the floor is dry. We are closed." I mentioned that I review restaurants and I was glad I had not yet posted mine for the Paradise Grille.
Then she tears into me, " did you give my waitress fentanyl and ask her to throw it away?" I said, "yes I gave her an EMPTY case and asked her to throw it away." She then screams at me that that was illegal. I replied, " No, it is not. Call the police. It isn't illegal to throw away an empty container!"
I mentioned I couldn't wait to leave a review for this FRIENDLY restaurant. She, screaming again, said, " make sure you mention the fentanyl container!" Ok. So, I am mentioning the EMPTY prescription container I asked the waitress to throw away. Geesh.
All of this because I wanted to use the bathroom before a four hour drive!
And NO, WE WILL NEVER VISIT THIS HOSTILE, and UNFRIENDLY establishment again. I have never been more humiliated for walking on canes and fighting cancer. If this was my restaurant, I would fire this "manager" immediately.
ONE MORE THING.
The manager made my husband a 71 yo sr, leave his seat while he was waiting for me so they could stack the chairs. We weren't holding up the register because we had already paid in cash, and all of our plates were gone and the table was clean. Not like we were holding up anyone other than locking the door while they put away the salad bar... Unless they leave it... And that would be gross.
Parking: Not easily accessible for a walker. I had to use my canes
Atmosphere: 1
Food: 3
Service: 5
Love our little restaurant 😍
Kid-friendliness: My grandkids love this place
Atmosphere: 5
Food: 5
Service: 5
Great location. Great customer service. Good foods. Great prices. FRIDAY FISH lunch.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Onion Rings, Fried Shrimp, Chicken Fried Steak Dinner
We had breakfast and yes very good 👍
Atmosphere: 5
Food: 5
Service: 5
All of the wait staff is super friendly and food is good
Atmosphere: 5
Food: 5
Service: 5
Came to Coldspring to visit a friend today and we had lunch here. I was worried that he over hyped up how good the chicken fried steak was. He did not. It was fantastic. We got pecan pie to go and when I dug in later it was also perfect. Maybe the best I've ever had. Can't wait to come back into town again and eat here again.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Pecan Pie, Chicken Fried Steak Dinner
Wait staff was not very attentive. Food was not fresh. Bagged salad. Tea was old as well as the pita bread and spinach.My husband had a burger that left him sick. I don't know how this place gets a 5 star review unless the staff are leaving reviews. With all farms around here you would think that they would source fresher products. Oh and the salt and pepper shakers were dirty and rusty. I gave 2 stars because the woman who greeted us about the menu was helpful but it went down hill after that. My food was so bad I couldn't eat it. They did not offer a discount. For better fresher food go around the corner to Taco Express.
Atmosphere: 1
Food: 1
Service: 1
Eat here often. Food is good, prices are reasonable.
Atmosphere: 4
Food: 4
Service: 4
Restaurantji Recommends
The food and wait staff were both outstanding!
Atmosphere: 5
Food: 5
Service: 5
Always delicious
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Liver and Onions, Chicken Fried Steak Dinner, Country Fried Steak
Delicious food
Atmosphere: 5
Food: 5
Service: 5
Great food good prices
Atmosphere: 5
Food: 5
Service: 5
Super friendly folks and good food. The chicken fried steak with mashed potatoes and gravy were so good. Salad bar and dessert!
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Chicken Fried Steak Dinner
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