Chick-fil-A

Never had a bad experience at a Chick-Fil-A ever, so this was something else. I arrived to pick up a mobile order using the drive thru. They ask me to come around after telling them my name which they then proceeded to get wrong. The service worker kept calling me by the wrong name. It was odd, she told me the food was on the grill and to park where they’d bring my order. That’s happened at other fast food places but here it was past 10pm and there was no one ahead of me. I park. The person behind me parks and they get their order first. Someone pulls up out of nowhere. They didn’t go through the drive thru line or anything and the employee comes out with a huge order immediately. So two people then got their order before me. The worker (I think her name was Hayley, at least that’s what the receipt said) apologized about the wait then disappeared again. She came back with the food a while later and hurried back inside the restaurant. It had no sauce packets. They didn’t bother to check for that or napkins.

I had to go all the way back through the drive thru line again to ask for my sauce packets!

At this point, there actually was a line to order. I tell them what happened to the speaker and they don’t even apologize. They get my name wrong again at the window then give me like 10 packets of sauce. This whole affair took like 30 minutes by the time I got home.

The worst part was having to sit in the drive thru line again all because they forgot to check if my order was correct. See the photo for a picture of my soggy boxes by the time I got home. Easily the worst chick fil a I’ve visited. It seems like the crew just ignored my order and managed to get it wrong. Crazy, because CFA service overall is usually way better than other places. Disappointing visit.

Absolutely the fastest service I have ever received at a Chick-fil-A!! The store is clean, efficient and the food is great

THE EGGGGGGSSSSSSS were amazing, and DELICIOUS 😩😩🌅🌅🌅🌅💕💕💕💕💕! I don’t even like egggs like that but the eggs were buttery and milky. Like Grandma was in the kitchen cracking the eggs in the pan. ***who COOKED the egggs?**** the were EGG-cellent!!!
I NEEED a refund just so I can reHAVE the eggs again. Will chik-fil-a deliver just Eggs on Easter next year? Can you cater the eggs at a BREAKFAST event? Can you drop the eggs off on a Saturday night because call are closed on SUNDAYS?

This chick fil a is hands down one of the best chick fil a in town. Everyone is always super nice, food is always good, and they’re always quick

I got the worst lettuce on my to go sandwich today. Yucky.

We were out walking our dogs and stopped in for some lemonade. My son went inside to get our drinks while I sat outside with the dogs. A team member brought out little bowls of water for them! (We hadn’t asked for them- I didn’t know they had little disposable dog dishes.) I love Chick-fil-A!

It's cool. I order a bowl of soup for dinner but totally meant for the employee to just decide when to stop filling the bowl rather than fill it more than halfway.

Chick-fil-A is always great but the employees at this restaurant were extra helpful and very kind!

Probably the softest biscuit I've ever had... so good!

Fantastic tasting food and always quick service. They get 4 stars though because for some reason the Dr. Pepper always tastes off.

Levi is an amazing team member who was patient with our order and had the best attitude!

Atmosphere: 5

Food: 5

Service: 5

I feel uninvited to dine in because all the parking spots close to the door are reserved for curbside.
I always see more people eating inside than waiting in these spots.
Would y'all please consider changing this?

Atmosphere: 1

Food: 1

Service: 1

EDIT: After submitting a review to customer service I received vouchers for a free sandwich, free fries, and free milkshake or frosted drink

Have been to this Chick-fil-A several times now for curbside pickup and they have messed up my order every time. I order a sandwich with cobly jack cheese and no pickles and for some reason, there always seem to be pickles on my sandwich and no cheese. I normally really love Chick-fil-A but the service here has not been good and the wait times for curbside are ridiculously long, I waited about 15 minutes before my order finally came out so the fries were cold and ice cream melted.

Food: 2

Service: 3

Super fast drive thru service. Amazing chicken and friendly staff. 10/10

Dietary restrictions: They have great Keto options.

Kid-friendliness: The kids meals are superb and they have a variety of healthy options.

Atmosphere: 5

Food: 5

Service: 5

Recommended dishes: Grilled Chicken Sandwich, Cobb Salad

best place, best food, best staff
thank you!

Atmosphere: 5

Food: 5

Service: 5

Recommended dishes: Grilled Chicken Sandwich