Wish they would go back to the old menu pre-covid!! Still love their creamy jalapeno & tomato salsa!
Atmosphere: 5
Food: 5
Service: 5
Eric Shields
Food is not what it used to be. Just feel rushed and quality has gone down.
Atmosphere: 4
Food: 2
Service: 4
Harold Appel
We have been going to Chuys for years, always had the best texmex and service hands down up until Friday night. We arrived there @6:30p and as usual it was packed. We entered into the waiting pool for a table for 6. They said @ 1 hr. Well at 1.5 hrs my 61yr old, disabled wife went inside to check. She can out just crying her eyes out as said the girl at the desk started screaming at her to wait till we were paged. Embarrassing her in front of everyone. Me and my son went inside only to find this “young college” girl talking rude to everyone. I went off the rail on her on how she treated my wife and everyone else. I told her to shut up and get the manager, she started yapping at me again and my son told her to shut her month!!
The manager came and got bulldozed by everyone there on how his employee was acting. I told him what happened to my wife. Now at this point let me just say the manager was a real nice guy. He opined that this wasn’t the 1st time he had problems with this girl. He said we would get the next table and the restaurant would cover our complete bill, no charge to us. We you have to admit that was great but my wife refused to ever go back inside Chuy’s ever again. I guess that’s what you get by hiring young college students to run your business. Plus they had the best enchiladas my wife and I ever ate..
So the moral of my little story is you can have the greatest business and all it takes is one crappy employee to ruin your reputation..
Atmosphere: 1
Food: 5
Service: 1
Eric Gail Carpenter
The floor was over-staffed with servers standing around the beverage station...more servers than patrons. Our server did a great job, but the food has gone down hill.
They ran out of cilantro vinaigrette and hadno other options for dressing. The rice was bland.
Atmosphere: 1
Food: 1
Service: 5
Bobby Davidson
Food was awesome as always!
Our server (Meg) was absolutely on point serving us on the back patio – attentive, friendly, and made the whole experience even better. Already looking forward to coming back!
Atmosphere: 5
Food: 5
Service: 5
Samuel Marlin
Great service and good food.
Atmosphere: 4
Food: 5
Service: 5
Courtney Hugghins Holmes
Always good food
Atmosphere: 5
Food: 5
Service: 5
Hayden King
Sam was an excellent server and I will be coming back just because of him.
Atmosphere: 5
Food: 5
Service: 5
William Luciano
My girlfriend and I took a random chance and really enjoyed the food. Will definitely be going back again when we are in the area..
Ordered on door dash and EVERYTHING WAS DISGUSTING. My burrito was more beans than anything, the steak was burnt , the tortilla was hard, everything was bland the queso had more chili peppers than cheese! I want a refund or something
Sarah Bohnhoff
Only 3 stars because the music was so loud i couldn't hear my company talk.
Atmosphere: 3
Food: 5
Service: 5
Recommended dishes: Fajita Chicken or Fajita Beef, Chips and Salsa
Maria Angelica Hernandez
Food is good, with delicious sauces, but the meat and chicken are a bit dry. Both the food and service could be improved. The waitress seemed rushed and didn’t listen to our orders completely. There was no water refilling, and she brought the check before we even finished our dinner. The host also had a bad attitude.
The place has a nice atmosphere, but it’s very noisy, making it uncomfortable to have a conversation at the table.
Atmosphere: 4
Food: 4
Service: 3
Recommended dishes: Chips and Salsa
Tara Maltas
Ordered 2 fajitas family meals tonight. Spent almost $200 and when my order was delivered I didn't get half of my order. when I called they told me the manager forgot to give the driver my other bag. When I went up there to get it I waited over 10 minutes where the manager passed me serval times before anyone finally helped me. I even saw the staff mess up another to go order and not send 2 of the bags with the driver. Everyone was rude and No one even apologized for the situation. I expected a refund after missing half my order, getting met with rude service and no one even apologized for the mess up. In the end he only refunded me $28. I plan on going back and speaking to the manager. But be careful ordering to go or delivery from here.
Atmosphere: 1
Food: 3
Service: 1
Jason Kral
We order online, and they did not fulfill the full order. And when we returned to the store, the manager and staff did not treat us well. And we were not fairly compensated for our time and inconvenience.
Wish they would go back to the old menu pre-covid!! Still love their creamy jalapeno & tomato salsa!
Atmosphere: 5
Food: 5
Service: 5
Food is not what it used to be. Just feel rushed and quality has gone down.
Atmosphere: 4
Food: 2
Service: 4
We have been going to Chuys for years, always had the best texmex and service hands down up until Friday night. We arrived there @6:30p and as usual it was packed. We entered into the waiting pool for a table for 6. They said @ 1 hr. Well at 1.5 hrs my 61yr old, disabled wife went inside to check. She can out just crying her eyes out as said the girl at the desk started screaming at her to wait till we were paged. Embarrassing her in front of everyone. Me and my son went inside only to find this “young college” girl talking rude to everyone. I went off the rail on her on how she treated my wife and everyone else. I told her to shut up and get the manager, she started yapping at me again and my son told her to shut her month!!
The manager came and got bulldozed by everyone there on how his employee was acting. I told him what happened to my wife. Now at this point let me just say the manager was a real nice guy. He opined that this wasn’t the 1st time he had problems with this girl. He said we would get the next table and the restaurant would cover our complete bill, no charge to us. We you have to admit that was great but my wife refused to ever go back inside Chuy’s ever again. I guess that’s what you get by hiring young college students to run your business. Plus they had the best enchiladas my wife and I ever ate..
So the moral of my little story is you can have the greatest business and all it takes is one crappy employee to ruin your reputation..
Atmosphere: 1
Food: 5
Service: 1
The floor was over-staffed with servers standing around the beverage station...more servers than patrons. Our server did a great job, but the food has gone down hill.
They ran out of cilantro vinaigrette and hadno other options for dressing. The rice was bland.
Atmosphere: 1
Food: 1
Service: 5
Food was awesome as always!
Our server (Meg) was absolutely on point serving us on the back patio – attentive, friendly, and made the whole experience even better. Already looking forward to coming back!
Atmosphere: 5
Food: 5
Service: 5
Great service and good food.
Atmosphere: 4
Food: 5
Service: 5
Always good food
Atmosphere: 5
Food: 5
Service: 5
Sam was an excellent server and I will be coming back just because of him.
Atmosphere: 5
Food: 5
Service: 5
My girlfriend and I took a random chance and really enjoyed the food. Will definitely be going back again when we are in the area..
Atmosphere: 4
Food: 4
Service: 5
love the food and sauces
Atmosphere: 5
Food: 5
Service: 5
Restaurantji Recommends
Ordered on door dash and EVERYTHING WAS DISGUSTING. My burrito was more beans than anything, the steak was burnt , the tortilla was hard, everything was bland the queso had more chili peppers than cheese! I want a refund or something
Only 3 stars because the music was so loud i couldn't hear my company talk.
Atmosphere: 3
Food: 5
Service: 5
Recommended dishes: Fajita Chicken or Fajita Beef, Chips and Salsa
Food is good, with delicious sauces, but the meat and chicken are a bit dry. Both the food and service could be improved. The waitress seemed rushed and didn’t listen to our orders completely. There was no water refilling, and she brought the check before we even finished our dinner. The host also had a bad attitude.
The place has a nice atmosphere, but it’s very noisy, making it uncomfortable to have a conversation at the table.
Atmosphere: 4
Food: 4
Service: 3
Recommended dishes: Chips and Salsa
Ordered 2 fajitas family meals tonight. Spent almost $200 and when my order was delivered I didn't get half of my order. when I called they told me the manager forgot to give the driver my other bag. When I went up there to get it I waited over 10 minutes where the manager passed me serval times before anyone finally helped me. I even saw the staff mess up another to go order and not send 2 of the bags with the driver. Everyone was rude and No one even apologized for the situation. I expected a refund after missing half my order, getting met with rude service and no one even apologized for the mess up. In the end he only refunded me $28. I plan on going back and speaking to the manager. But be careful ordering to go or delivery from here.
Atmosphere: 1
Food: 3
Service: 1
We order online, and they did not fulfill the full order.
And when we returned to the store, the manager and staff did not treat us well.
And we were not fairly compensated for our time and inconvenience.
Service: 1
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