Dunkin'

Three stars is too high for this establishment. They are slow, inconsistent and rude. I hope you’re prepared to spend at least 30 minutes of your time waiting for an incorrect order.

Atmosphere: 1

Food: 2

Service: 1

I would’ve gotten a large if I knew I was only gonna get half a cup of product

This is my second visit where they were out of multiple items. This trip they were out of bacon, decaf coffee, and xl cups. This store manager needs to do a better job with replenishment. Employees are not exactly friendly but not horrible.

Atmosphere: 2

Food: 1

Service: 3

Horrible service, rude workers, they are always out of everything, burnt coffee

Atmosphere: 1

Food: 1

Service: 1

I'm absolutely disappointed in whoever runs this store. There's been a few times that I've come in and the atmosphere of the people and place completely turn u off. I thought it was just me however based on the reviews I now feel validated. There's only one store and I hope they decided to open a different location or change out management who seems to never be present. I was once excited to go but now I'll just wait till I'm in Austin to enjoy my donuts and coffee. The people are friendly and value their customers this store is disappointing. Also my wait time inside was way more than needed to be with the store not even busy at all

Atmosphere: 1

Food: 1

Service: 1

Went here today for breakfast and coffee. Out of vanilla and pumpkin coffee flavors first. Then proceeded to laugh at my food order like I was dumb. Finally, as I was handed my food and said thank you, was treated with only a scowl in return. Won’t be back!

Atmosphere: 1

Food: 2

Service: 1

Every time I muster the courage to go here, I’m reminded again of why I stopped. Staff are rude and entitled and service is very poor. They make it very clear that you’re a bother to them. It’s sad.

Atmosphere: 1

Food: 3

Service: 1

The only Dunkin around and it’s actually not bad! 5$ meal deal is still 🔥

Atmosphere: 5

Food: 5

Service: 5

Went to the drive trow get a coffie and this person at drive in going call my love who do that it's disrespect win a person come to a drive window thay are not your love it shoud be how may I help you I ask for the manager all she sis was ok and closed the window who do that

Worst Dunkin you could ever possibly go too. Multiple times I’ve been, they are almost always out of donuts. Awful customer service and just not a good experience. Go to Starbucks

Atmosphere: 1

Food: 1

Service: 1

First time going and the staff were amazing! Even going through their rush they are so sweet and kind. Y’all made me a regular now! Keep it up!

Food: 5

Service: 5

Okay so I am not an expecting a gourmet meal. What completely pissed me of is being charged greater than $2 for a cup of hot water!

Atmosphere: 3

Food: 2

Service: 1

I was not disappointed. The coffee and sandwich were fresh, the customer service was on par, and they were fast to get my order taken care of.

Atmosphere: 5

Food: 5

Service: 5

Good food and coffee. Doors locked at 6:45am though with the inside looking like a ghost town. Not a holiday and drive thru still open. Hours out front say they open the lobby at 5am. Left and went elsewhere.

Atmosphere: 1

Food: 4

Service: 1

I happened to work a late night shift and decided to go to Dunkin’ for a quick pick me and donuts. When I got close to the location it seemed closed. No outside lights were on. I double checked to make sure I wasn’t going when it was already closed, however google said Dunkin’ closes at 10pm. I went around 9pm, to hopefully get a quick coffee and some sweet treats. They couldn’t make my drink nor had any more donuts to serve. This is frustrating due to the fact that I had the same experience earlier this week but during the day. I’m not sure what’s going on with this location, however franchise owners should get involved to fix these issues because it doesn’t seem that they have a General Manager to answers questions of the constant inconsistency. Very disappointed and hopefully they can quickly resolve these issues.

Atmosphere: 1

Food: 1

Service: 1