ingredients are listed in a very round about way that is hard to understand. their item descriptions dont list the basic things like what meat etc. you will definitely end up eating something you dont want to eat.
even though I placed a drive through order from the app, they make you wait in the pick up spots and not prioritize your order.
Food: 1
Service: 1
Back Up
Order was right and freshly made or cooked, I'm thankful for that. The problem I had was with the BBQ potato chips curly fries order. When they were brought out to me, the bag was super greasy, and as they were handed to me, the bag was so full of the greasy sauce that it leaked from the bottom to the point it busted out the bottom of the bag getting sauce all over my brand new pair of white shorts, the car seat and floor as well of my new 2025 vehicle unacceptable!. They guy that brought it out saw what had transpired and was notified but never cared to ask if I needed any assistance or anything I had to keep asking for some extra things to help clean up the mess they created. On the behalf of that I was a dissatisfied customer because those greasy stains will never come out at all. There should be something done about how those type of orders come out like different materials or dish for sure, the 1 box that it comes in is not enough at all and it seems as if they dipped a big spoon of sauce and dumped it in the box and bag just ridiculous and it's very noticeable so at this point it shows no concern for customers. I'm highly upset on that note.
Atmosphere: 4
Food: 2
Service: 1
Xclusive
Terrible management, had me sitting waiting for 20 minutes please DO NOT GO HERE
Atmosphere: 1
Food: 1
Service: 1
Juan “Bomb” Chavana
Takes over 30 minutes to get your food.
Atmosphere: 1
Food: 3
Service: 1
Julius Tialavea
I ask for a drink and they filled the cup with mainly ice and the workers took 20 min and all I got was water and fries and chicken nuggets plz fix the establishment
Moore Mini Farm
I doordash and the wait is always at least 20-35 minutes long, they make you wait at the box till the car in front has already paid for their food at the window before taking your order and the food is ALWAYS sloppy, over-sauced with wilted, mushy veggies and the drink machine hoses and ice machine have probably never been cleaned, they taste like mold! I wouldn't go here for my personal food, EVER!
Atmosphere: 1
Food: 1
Service: 1
Terri McCrary
Tacos were great. Service was very unprofessional and rude.
Atmosphere: 5
Food: 5
Service: 2
Fernando Rios
Ordered Jumbo Jack combo to go.Cashier was pleasant when greeting me.Dissappointed in food taste quality and quantity.
Atmosphere: 2
Food: 2
Service: 3
Scottina R. McQueen
While working here I started visiting Jack in the Box. I am not a fast food eater. However, my food is always Fresh and delicious 😋
Atmosphere: 5
Food: 5
Service: 5
bobby collins
Jonathan seemed like he couldn’t care less about why i was there. Food was fine, told him i wanted ranch w my order and a large drink, didn’t receive either of those. Got home and my cup was full of carbonated water. He couldn’t be bothered to notice that the coke zero ran out of syrup. Look i get it, it sucks working food service. But pay attention ffs!
Customer service and food were all great got and fast!
Atmosphere: 5
Food: 5
Service: 5
D'Artagnan Seyle
The people are very nice, the food is good quality most of the time, and the speed is terribly slow. I've gotten burnt food once, and every time I've waited quite a while for my food. The customer service has been nice every time, it's just the wait.
Atmosphere: 5
Food: 5
Service: 4
Silver Gutierrez
Ordered food from here around 4A. Dasher went to get it and gets told someone else picked it up. No one apparently checked to make sure it was the right order or anything. They refused to remake my order when my dasher asked. I was waiting for over 2 hours for food that was never going to be delivered. And on top of that, the listed phone number for the restaurant doesn't even work!!
Food: 1
Service: 1
R V
Waited in drive thru line after ordered for 10-15 minutes...fries were cold, ordered medium and got small. Not sure what I was charged for, didn't get a receipt. The burgers were fine. Drinks ok.
ingredients are listed in a very round about way that is hard to understand. their item descriptions dont list the basic things like what meat etc. you will definitely end up eating something you dont want to eat.
even though I placed a drive through order from the app, they make you wait in the pick up spots and not prioritize your order.
Food: 1
Service: 1
Order was right and freshly made or cooked, I'm thankful for that. The problem I had was with the BBQ potato chips curly fries order. When they were brought out to me, the bag was super greasy, and as they were handed to me, the bag was so full of the greasy sauce that it leaked from the bottom to the point it busted out the bottom of the bag getting sauce all over my brand new pair of white shorts, the car seat and floor as well of my new 2025 vehicle unacceptable!. They guy that brought it out saw what had transpired and was notified but never cared to ask if I needed any assistance or anything I had to keep asking for some extra things to help clean up the mess they created. On the behalf of that I was a dissatisfied customer because those greasy stains will never come out at all. There should be something done about how those type of orders come out like different materials or dish for sure, the 1 box that it comes in is not enough at all and it seems as if they dipped a big spoon of sauce and dumped it in the box and bag just ridiculous and it's very noticeable so at this point it shows no concern for customers. I'm highly upset on that note.
Atmosphere: 4
Food: 2
Service: 1
Terrible management, had me sitting waiting for 20 minutes please DO NOT GO HERE
Atmosphere: 1
Food: 1
Service: 1
Takes over 30 minutes to get your food.
Atmosphere: 1
Food: 3
Service: 1
I ask for a drink and they filled the cup with mainly ice and the workers took 20 min and all I got was water and fries and chicken nuggets plz fix the establishment
I doordash and the wait is always at least 20-35 minutes long, they make you wait at the box till the car in front has already paid for their food at the window before taking your order and the food is ALWAYS sloppy, over-sauced with wilted, mushy veggies and the drink machine hoses and ice machine have probably never been cleaned, they taste like mold! I wouldn't go here for my personal food, EVER!
Atmosphere: 1
Food: 1
Service: 1
Tacos were great. Service was very unprofessional and rude.
Atmosphere: 5
Food: 5
Service: 2
Ordered Jumbo Jack combo to go.Cashier was pleasant when greeting me.Dissappointed in food taste quality and quantity.
Atmosphere: 2
Food: 2
Service: 3
While working here I started visiting Jack in the Box. I am not a fast food eater. However, my food is always Fresh and delicious 😋
Atmosphere: 5
Food: 5
Service: 5
Jonathan seemed like he couldn’t care less about why i was there. Food was fine, told him i wanted ranch w my order and a large drink, didn’t receive either of those. Got home and my cup was full of carbonated water. He couldn’t be bothered to notice that the coke zero ran out of syrup. Look i get it, it sucks working food service. But pay attention ffs!
Atmosphere: 3
Food: 4
Service: 1
Restaurantji Recommends
Customer service and food were all great got and fast!
Atmosphere: 5
Food: 5
Service: 5
The people are very nice, the food is good quality most of the time, and the speed is terribly slow. I've gotten burnt food once, and every time I've waited quite a while for my food. The customer service has been nice every time, it's just the wait.
Atmosphere: 5
Food: 5
Service: 4
Ordered food from here around 4A. Dasher went to get it and gets told someone else picked it up. No one apparently checked to make sure it was the right order or anything. They refused to remake my order when my dasher asked. I was waiting for over 2 hours for food that was never going to be delivered. And on top of that, the listed phone number for the restaurant doesn't even work!!
Food: 1
Service: 1
Waited in drive thru line after ordered for 10-15 minutes...fries were cold, ordered medium and got small. Not sure what I was charged for, didn't get a receipt. The burgers were fine. Drinks ok.
Food: 3
Service: 3
Recommended dishes: Ultimate Cheeseburger
They take forever
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