Very nice, helpful servers! Food is excellent and pricing is great
Atmosphere: 5
Food: 5
Service: 5
Tank Cannon
Pizza was disgusting. Order was not even done correctly.
Atmosphere: 1
Food: 2
Service: 1
Mary Dobrich
I bought the mini thin crust chicken pizza. It wasn't that good. The price wasn't comparable to other fast pizza restaurants and not as good.
Atmosphere: 3
Food: 3
Service: 4
Recommended dishes: Build Your Own Pizza
Riley Fisher
I hate that this review will be a reflection on the entire restaurant staff as a whole, so please note this particular comment only applies to one individual working behind the counter at MOD. This fella reminds me of a scene in the first season of “Landman,” when Tommy is sitting at the bar with Rebecca and tells the bartender, “Is this your hobby? Because you dang sure don’t want a freaking tip.” I have never encountered such a nonchalant and bored employee at any MOD Pizza anywhere. From taking our $70 order, to reacting to me pulling cash out of my billfold by saying very rudely, “oh we don’t break 100’s here, you have to go somewhere else and do that, I’m not taking that,” my family and I were baffled. He had the audacity to gesture to the tip screen after I paid… you can imagine how much of a tip I left. Anyway, food is fantastic, but the (lack of) service by this particular employee really dampened the experience.
Atmosphere: 3
Food: 5
Service: 1
Gabriela Flores Foxworth
We arrived at 9:35pm .....place closes at 10pm on 11-18-25....the young lady making the pizzas was in a bad mood.......that is NOT THE WAY YOU PREPARE FOOD FOR OTHERS!!!!!
Food: 5
Service: 1
Mauricio Cortes
Good pizza as always
Atmosphere: 5
Food: 5
Service: 5
Merisa Lopez
I usually go to blaze! But this was soo much better! Friendlier staff as well😃
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Build Your Own Pizza
Divyesh Shah
Great and Friendly staff . Above and beyond service
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Build Your Own Pizza
Dave Rosenthal
Pizza was excellent. Line was a bit long until another employee stepped up to make pizzas. Typical mod pizza interior.
Atmosphere: 4
Food: 5
Service: 4
Thomas Ehrhardt
I never order delivery—but on July 31, 2025, I made an exception. I placed a delivery order through the Mod Pizza website at 11:40 AM. The original estimated time was 12:20 PM. Then it changed to 12:40. Then 1:00. Then 1:10. After waiting over an hour and seeing constant delays, I decided to go pick it up myself.
Before heading out, I called the store to ensure the delivery driver wouldn’t take my order while I was on the way. The employee told me, “We can’t help you—you need to contact DoorDash.” I explained I ordered directly through Mod Pizza, not DoorDash. I even pointed out that the confirmation message from Mod Pizza clearly said to contact the store for any issues. The employee still refused to help. Only after I pushed back did they finally cancel the delivery.
When I arrived, the staff was cold and unhelpful. No greeting. No apology. They simply pointed to my pizza—sitting on the lowest rack, barely two inches above the floor, completely cold. There were no other pizzas on the pick-up shelf. It felt deliberately petty, like they went out of their way to be dismissive.
To make matters worse, I was still charged a delivery fee even though I had to pick it up myself—and the pizza wasn’t even warm.
This experience was incredibly disappointing. Between the miscommunication, the cold food, the lack of accountability, and the staff’s attitude, I can honestly say this was the worst customer service I’ve had in a long time.
This happened on July 31, 2025—in case you want to hold your staff accountable for losing a loyal customer. Because after this experience, that’s exactly what I am: a lost customer of Mod.
I love the concept of this place and the food is always decent!
Atmosphere: 5
Food: 4
Service: 5
Savannah Young
I’ve been a regular customer here and usually enjoy the food but unfortunately my recent visit was disappointing due to an unpleasant interaction with one of the employees. This experience has made me reconsider returning, and I’ll be looking for a new spot for pizza moving forward.
Atmosphere: 1
Food: 5
Service: 1
Emily Shafer
The food here is great and the staff is friendly, however, the bathroom had a very unpleasant smell. It smelled almost like acetone or some sort of sour smell. Im not sure if it’s the cleaner that they use but it made my stomach turn.
Very nice, helpful servers! Food is excellent and pricing is great
Atmosphere: 5
Food: 5
Service: 5
Pizza was disgusting. Order was not even done correctly.
Atmosphere: 1
Food: 2
Service: 1
I bought the mini thin crust chicken pizza. It wasn't that good. The price wasn't comparable to other fast pizza restaurants and not as good.
Atmosphere: 3
Food: 3
Service: 4
Recommended dishes: Build Your Own Pizza
I hate that this review will be a reflection on the entire restaurant staff as a whole, so please note this particular comment only applies to one individual working behind the counter at MOD. This fella reminds me of a scene in the first season of “Landman,” when Tommy is sitting at the bar with Rebecca and tells the bartender, “Is this your hobby? Because you dang sure don’t want a freaking tip.” I have never encountered such a nonchalant and bored employee at any MOD Pizza anywhere. From taking our $70 order, to reacting to me pulling cash out of my billfold by saying very rudely, “oh we don’t break 100’s here, you have to go somewhere else and do that, I’m not taking that,” my family and I were baffled. He had the audacity to gesture to the tip screen after I paid… you can imagine how much of a tip I left. Anyway, food is fantastic, but the (lack of) service by this particular employee really dampened the experience.
Atmosphere: 3
Food: 5
Service: 1
We arrived at 9:35pm .....place closes at 10pm on 11-18-25....the young lady making the pizzas was in a bad mood.......that is NOT THE WAY YOU PREPARE FOOD FOR OTHERS!!!!!
Food: 5
Service: 1
Good pizza as always
Atmosphere: 5
Food: 5
Service: 5
I usually go to blaze! But this was soo much better! Friendlier staff as well😃
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Build Your Own Pizza
Great and Friendly staff . Above and beyond service
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Build Your Own Pizza
Pizza was excellent. Line was a bit long until another employee stepped up to make pizzas. Typical mod pizza interior.
Atmosphere: 4
Food: 5
Service: 4
I never order delivery—but on July 31, 2025, I made an exception. I placed a delivery order through the Mod Pizza website at 11:40 AM. The original estimated time was 12:20 PM. Then it changed to 12:40. Then 1:00. Then 1:10. After waiting over an hour and seeing constant delays, I decided to go pick it up myself.
Before heading out, I called the store to ensure the delivery driver wouldn’t take my order while I was on the way. The employee told me, “We can’t help you—you need to contact DoorDash.” I explained I ordered directly through Mod Pizza, not DoorDash. I even pointed out that the confirmation message from Mod Pizza clearly said to contact the store for any issues. The employee still refused to help. Only after I pushed back did they finally cancel the delivery.
When I arrived, the staff was cold and unhelpful. No greeting. No apology. They simply pointed to my pizza—sitting on the lowest rack, barely two inches above the floor, completely cold. There were no other pizzas on the pick-up shelf. It felt deliberately petty, like they went out of their way to be dismissive.
To make matters worse, I was still charged a delivery fee even though I had to pick it up myself—and the pizza wasn’t even warm.
This experience was incredibly disappointing. Between the miscommunication, the cold food, the lack of accountability, and the staff’s attitude, I can honestly say this was the worst customer service I’ve had in a long time.
This happened on July 31, 2025—in case you want to hold your staff accountable for losing a loyal customer. Because after this experience, that’s exactly what I am: a lost customer of Mod.
Atmosphere: 1
Food: 1
Service: 1
Restaurantji Recommends
Love this place, pizza just as I like it.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Build Your Own Pizza
I love the concept of this place and the food is always decent!
Atmosphere: 5
Food: 4
Service: 5
I’ve been a regular customer here and usually enjoy the food but unfortunately my recent visit was disappointing due to an unpleasant interaction with one of the employees. This experience has made me reconsider returning, and I’ll be looking for a new spot for pizza moving forward.
Atmosphere: 1
Food: 5
Service: 1
The food here is great and the staff is friendly, however, the bathroom had a very unpleasant smell. It smelled almost like acetone or some sort of sour smell. Im not sure if it’s the cleaner that they use but it made my stomach turn.
Atmosphere: 3
Food: 5
Service: 5
Recommended dishes: Build Your Own Pizza
If not starving is your main goal....MOD delivers
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