Papa Johns Pizza

Well I have the works pizza with extra jalapeño and when I went to pick it up as carry out I happened to check it and make sure they had extra jalapeño well there was none and I told the lady and she actually told me it had extra jalapeño on it. They are very greedy with all the ingredients but it looked more like a cheese pizza and yet she’s try’s a second and third time to convince me they was on there!!!!! I could not believe that was really happening

Atmosphere: 3

Food: 3

Service: 3

Good for pickup

Atmosphere: 5

Food: 5

Service: 5

My Papa John's order was supposed to be here between 11:47 AM and 11:57 AM. I called and talked to the manager and he told me that he got another delivery so they put him on that delivery first and then said afterward he would get to me. First of all, this is very unprofessional. You don't take more time to get to an order that is first by giving someone else priority that came second, everyone knows that. My pizza did not get to me until 12:27 PM. He could have called to say he was late. I don't think I will leave a tip at any other Papa's if they have bad service again. I will be reporting this store to the corporate office and complaining. SO unprofessional to put an order before me that wasn't due for 30 minutes! Lousy service on behalf of the management and driver! If I could take it out of his tip I would!

Atmosphere: 5

Food: 5

Service: 1

Literal lifesavers I hope every one of these boys is eating caviar and steak by ten years time I literally could not imagine better customer service these people are heros

Atmosphere: 5

Food: 5

Service: 5

Bless this manager for handling the situation with such grace and professionalism. He turned what could have been a frustrating experience into a positive one.

Atmosphere: 5

Food: 5

Service: 5

I paid $40 for a couple of large pizza’s with toppings just to get home and open up a plain cheese pizza. An innocent mix up is forgivable, but the boxes had a sticker with my order so this was just foul play. Also the older man at the front is very unprofessional and curses at his coworkers.

Braden I believe was his name was efficient professional and friendly.. doing customer service and switching to kitchen multiple handwashing times, made an error on my order he asked before cutting my pizza what style I wanted, double checked my order just. I will Definitely be making this my primary pizza place.

Atmosphere: 5

Food: 5

Service: 5

Freaking consistent. Great operators.

Atmosphere: 5

Food: 5

Service: 5

The pizza was great and the staff was amazing

Atmosphere: 3

Food: 5

Service: 5

If you put the pepperoni *under* the cheese it is not really a *topping*. All good other than that

I leave this as someone that worked for pizza joints in my early years (Pizza Hut, little Caesars and Hungry Howies). A delivery drivers carries no more than 20$ for change. It’s just part of paying for a delivery with cash. Even with bigger bills. My wife and I placed an order online and I happened to just have the cash on me so I paid with actual cash. Total was roughly 74-75$ and I planned on tipping anyway to make it worth the drivers while. The driver then tells me that he can’t make change for anything and that I either give him the 25$ for a tip or I don’t get my food. First of all, my guy your customer service is an absolute dumpster fire. You’ve delivered to me a few times and always demanded a tip up front before I even get my food. Second, I know for a fact you’re supposed to be able to have at least 20$ in change for any order so please tell me that again. I’ve filed a complaint already higher up, I almost drove back out there to confront you but I have a family to feed and take care of. I’m sorry you’ve chosen to deliver pizzas as a career choice but there’s no need to take it out on anyone else. And don’t even expect a tip from me my guy. As long as it’s a different driver, I will tip you no matter what. But if that short, bald headed ignorant 30-40 year old delivers my food I will promptly refuse to pay for it. And to top it all off you didn’t even give me all of my order. I was looking forward to the breadsticks and you didn’t even give me them. Probably ate them on the way as a second tip for yourself.

Atmosphere: 3

Food: 4

Service: 1

I ordered a pizza and soda for delivery. They forgot my soda and I tried to call the manager three times with no response. I then called the extension to make a new order, then they connected me to management who, again, did not pick up.

Ordered a pizza and wings and oder showed up 2 hours later and no wings
I called store 8 times to check on status of delivery and was hung up on all 8 times you will get no help from staff at all. How this place is in business baffles me. Delivery driver was very remorseful though. Fed the cold pizza too my dog $45 i spent for dog food.👎👎

Atmosphere: 1

Food: 1

Service: 1

Nice Papa John great customer service Nice area

Atmosphere: 5

Food: 5

Service: 5

Recommended dishes: Sausage, Pepperoni Pizza

Marked my pizza as delivered… never delivered it and the store will NOT answer the phone.

They stole my money and won’t pickup.