Worker didn’t give me my card back and when I called 4 times and finally got an answer the only response I got was a “I don’t have your card I’m positive I gave it back to you” but it was not in the receipt I was given. Partially my fault for not noticing until I drove off but I flipped my vehicle upside down looking for this “card I got back” Which I didn’t.
Atmosphere: 1
Food: 3
Service: 1
Laura Wyatt
WENDYS IN COLLEGE STATION...I don't know what happened to this place!!!3 years ago it was great with very sweet help and food was ALWAYS hot I would see the ladies walking home after their shift and wish those ladies were back!!!!..Now you can hardly understand what they are saying and the food is Awful!!!NEVER HOT EVER!!I KNOW FOOD AND MY FAMILY OWNS RESTAURANTS and that food was cooked at least 4 or 5 hours before I received it..I wouldn't feed it to my dog!!!Called local district manager and she said she would take care of it...Right.. Then said I could go to the one in Bryan..Wow...I don't live in Bryan and the reason NO ONE ANSWERS the phone at the College Station one is they don't want to deal with the complaints so the poor people at the one in Bryan have to deal with all that..
Atmosphere: 1
Food: 1
Service: 1
Taylor Blake
The lady (mole under her nose)working drive through today at 7:30pm was not listening when I told her I ordered fries and was being extremely rude. Poor customer service. I won’t be eating any Wendy’s from now on. They need to train these workers on how to do their job.
Gabe
Wendy’s is Wendy’s. Food is great as always. This Wendy’s can use a bit of a face lift, but it is a good solid choice.
Atmosphere: 4
Food: 5
Service: 5
Karla Munguia
Very good and quick customer service!
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Cobb Salad
Roxie Lambert
Had a frostie and sour cream and chive potato, it was delicious
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Cheese Fries
Courtlynn Ross
I would never come to this location again. They have no customer service. Very disrespectful! Just fire everybody!!!
Brenden Funes
The food is good and so is the service. However, and I'm not sure if this is a Wendy's thing, but they almost always take awhile to get an order ready.
Atmosphere: 4
Food: 4
Service: 4
Cole Mullenberg
I don’t go here a lot. But over the last couple years, they have really done a fantastic job on their food and speed of service. Drive thru attendant was pleasant, drinks ready when I paid and they brought the hot food out to the car less than a minute after I pulled into a parking spot!! The fries are always hot and the Dave’s single I got tonight looks like the photo on the menu. Same high quality I’ve gotten over that time span as well. They do a really great job.
I think this is the worst Wendys, When asked if I could get fresh nuggets I was told they had been very slow and that they wasn’t cooking anything fresh. I just want to know how are they fresh if it’s been slow all day. I just went somewhere else because I refused to eat stale nuggets.
kalysto husted`
Employees bearly understand English and the orders aren’t coming out when they should be taking over 10 minutes for orders that should have been ready already *doordashdelivery
Jordan Hachigian
I never use this feature. But this is EASILY the worst Wendy’s I’ve been to in the entire country. Ordered online and was CHARGED for the order. I show up and they give me a receipt that says payment failed despite the fact that I was charged for the order. I talk to the lady at the front and she was extremely unhelpful and was trying to shoo me away like I’m some pest. Saying, “you can only get a refund from the app.” Which I know for a fact is not true. I’ve contacted Wendy’s support and they weren’t helpful either. Multiple times I’ve been told that somebody will reach out to me about my refund and nothing ever happens. If I could rate this place lower I would. Seriously the worst establishment I’ve ever been to, they will steal your money and time with no return.
Worker didn’t give me my card back and when I called 4 times and finally got an answer the only response I got was a “I don’t have your card I’m positive I gave it back to you” but it was not in the receipt I was given. Partially my fault for not noticing until I drove off but I flipped my vehicle upside down looking for this “card I got back” Which I didn’t.
Atmosphere: 1
Food: 3
Service: 1
WENDYS IN COLLEGE STATION...I don't know what happened to this place!!!3 years ago it was great with very sweet help and food was ALWAYS hot I would see the ladies walking home after their shift and wish those ladies were back!!!!..Now you can hardly understand what they are saying and the food is Awful!!!NEVER HOT EVER!!I KNOW FOOD AND MY FAMILY OWNS RESTAURANTS and that food was cooked at least 4 or 5 hours before I received it..I wouldn't feed it to my dog!!!Called local district manager and she said she would take care of it...Right.. Then said I could go to the one in Bryan..Wow...I don't live in Bryan and the reason NO ONE ANSWERS the phone at the College Station one is they don't want to deal with the complaints so the poor people at the one in Bryan have to deal with all that..
Atmosphere: 1
Food: 1
Service: 1
The lady (mole under her nose)working drive through today at 7:30pm was not listening when I told her I ordered fries and was being extremely rude. Poor customer service. I won’t be eating any Wendy’s from now on. They need to train these workers on how to do their job.
Wendy’s is Wendy’s. Food is great as always. This Wendy’s can use a bit of a face lift, but it is a good solid choice.
Atmosphere: 4
Food: 5
Service: 5
Very good and quick customer service!
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Cobb Salad
Had a frostie and sour cream and chive potato, it was delicious
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Cheese Fries
I would never come to this location again. They have no customer service. Very disrespectful! Just fire everybody!!!
The food is good and so is the service. However, and I'm not sure if this is a Wendy's thing, but they almost always take awhile to get an order ready.
Atmosphere: 4
Food: 4
Service: 4
I don’t go here a lot. But over the last couple years, they have really done a fantastic job on their food and speed of service. Drive thru attendant was pleasant, drinks ready when I paid and they brought the hot food out to the car less than a minute after I pulled into a parking spot!! The fries are always hot and the Dave’s single I got tonight looks like the photo on the menu. Same high quality I’ve gotten over that time span as well. They do a really great job.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Classic Chocolate Frosty, Spicy Crispy Chicken Sandwich, Spicy Chicken Sandwich, Wendy's Hot & Crispy Fries
Food was cold - fries were good - no atmosphere cause it was empty
Atmosphere: 2
Food: 3
Service: 4
Restaurantji Recommends
When did they get so expensive?
Atmosphere: 4
Food: 4
Service: 4
Very clean
Atmosphere: 5
Food: 5
Service: 5
I think this is the worst Wendys, When asked if I could get fresh nuggets I was told they had been very slow and that they wasn’t cooking anything fresh. I just want to know how are they fresh if it’s been slow all day. I just went somewhere else because I refused to eat stale nuggets.
Employees bearly understand English and the orders aren’t coming out when they should be taking over 10 minutes for orders that should have been ready already
*doordashdelivery
I never use this feature. But this is EASILY the worst Wendy’s I’ve been to in the entire country. Ordered online and was CHARGED for the order. I show up and they give me a receipt that says payment failed despite the fact that I was charged for the order. I talk to the lady at the front and she was extremely unhelpful and was trying to shoo me away like I’m some pest. Saying, “you can only get a refund from the app.” Which I know for a fact is not true. I’ve contacted Wendy’s support and they weren’t helpful either. Multiple times I’ve been told that somebody will reach out to me about my refund and nothing ever happens. If I could rate this place lower I would. Seriously the worst establishment I’ve ever been to, they will steal your money and time with no return.
Atmosphere: 1
Food: 1
Service: 1
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