Better ingredients. Better pizza. That's the power of the home Depot.
Ross Redding
Order was right, hot and the staff friendly
Atmosphere: 4
Food: 5
Service: 5
Armin M
Terrible experience! Late delivery, cold pizza and rep is ignoring my call to rectify the situation
Atmosphere: 1
Food: 1
Service: 1
Wyatt Harris
I am located between two stores, and I usually choose Papa John's Colleyville. Like any restaurant, sometimes a pizza order doesn't always come out correctly. I have found that if there is a mistake at this store, they make up for it by remaking the order correctly. Yes, it should be right the first time, but at least they are kind about fixing it up for customers. This is the next best thing.
Atmosphere: 5
Food: 5
Service: 5
Gaming_guy 220
It took 1 hour 30 minutes since I ordered my pizza and delivered without sealing. The pizza wasn’t hot, too cold to eat.
Miguel Andrews
It truly pains me to leave this review.
I have been a huge fan of this Papa John’s Location since the day they opened.
I have never had a bad experience with this location until the last few months.
I consider myself to be a “stellar” loyal customer.
I ALWAYS provide a 25-30% tip for the driver and always leave positive reviews
Our delivery experience the last few months have been abysmal. I know they’re having issues with delivery drivers, but that should not be a concern to me…
The last 3 deliveries the product has arrived completely inedible.
Over an hour late deliveries and twice the product was obviously dropped during transport as the pizza literally flipped upside down in the box
The store management have largely ignored the issues except the last fiasco
I was offered a “free replacement” but I’m thinking my loyalty deserved more than that
The store also never “seals” the pizza box so that the non-Papa John delivery driver doesn’t tamper with my order.
Very frustrating !
We truly love the quality of Papa John’s Pizza but the latest experiences forced me to order the competition tonight…
Very disappointed with the response and lack of follow-up from this Papa John’s location
Atmosphere: 5
Food: 5
Service: 1
Syed Hasan
Typical pizza place. This time around, the order was not ready but didn't take long. Good food.
Atmosphere: 4
Food: 4
Service: 4
Joann PS
I left a review thru an email I received from Papajohn but wanted to leave a review here. Was craving pizza, and usually go to the location in Bedford. The pizza from there is fine but didn’t feel like driving to Bedford so ordered from the colleyville location. Let me just say, I’m so glad I did because the pizzas and the cheese sticks were absolutely amazing. Perfect amount of sauce, cheese, and pepperoni. Dough tasted fresh too!! Whoever that was working that day on the line, thank you so much for making the best pizzas .i hope whoever was working gets rewarded for doing a great job. I will be going to this location from now on. Thank you!!
Atmosphere: 5
Food: 5
Service: 5
Shun B
The pizza was delicious as always. Thanks to Abby for having great customer service and going above and beyond!
Atmosphere: 5
Food: 5
Service: 5
George
Papa John's Pizza as a whole, has changed so my opinion is not just about this particular store cuz I go to different Papa John's all over Dallas in Fort Worth and they've done something different with the ingredients. I began eating Papa John's pizza when I lived in and had a business in Louisville Kentucky where Papa John's started and it's just not the same often my opinion of the pizza is they were horrible tasting.,🤷🏿♂️🤷🏿♂️
Atmosphere: 4
Food: 3
Service: 4
Recommended dishes: Extra Large New York Style Pizza
The delivery was within about 35 minutes of ordering, but the order wasn't accurate and pizza was mildly warm. We started using Papa Johns again back in November because the quality and accuracy was excellent, but seems like quality control issues are coming back in 2025. Too bad, it's great pizza when they get it right...
Food: 2
Service: 3
Bud Shelton
Shakaroni is excellent!
Food: 5
Service: 5
Recommended dishes: Extra Large New York Style Pizza
C K
Order arrived 40 minutes late and delivered by a non Papa Johns deliverer. Pizzas were not transported in a bag so everything was not hot, more like room temperature. Corporate said they would refund my cost, it has been over a month and still no refund. Not a satisfied customer.
Jeffrey Maurer
So fast and so good!!
Atmosphere: 5
Food: 5
Service: 5
Sabrina Jenks
Silas the manager is excellent. He strives for excellent customer service. Our pizza is always fresh and ready.
Better ingredients. Better pizza. That's the power of the home Depot.
Order was right, hot and the staff friendly
Atmosphere: 4
Food: 5
Service: 5
Terrible experience! Late delivery, cold pizza and rep is ignoring my call to rectify the situation
Atmosphere: 1
Food: 1
Service: 1
I am located between two stores, and I usually choose Papa John's Colleyville. Like any restaurant, sometimes a pizza order doesn't always come out correctly. I have found that if there is a mistake at this store, they make up for it by remaking the order correctly. Yes, it should be right the first time, but at least they are kind about fixing it up for customers. This is the next best thing.
Atmosphere: 5
Food: 5
Service: 5
It took 1 hour 30 minutes since I ordered my pizza and delivered without sealing. The pizza wasn’t hot, too cold to eat.
It truly pains me to leave this review.
I have been a huge fan of this Papa John’s Location since the day they opened.
I have never had a bad experience with this location until the last few months.
I consider myself to be a “stellar” loyal customer.
I ALWAYS provide a 25-30% tip for the driver and always leave positive reviews
Our delivery experience the last few months have been abysmal. I know they’re having issues with delivery drivers, but that should not be a concern to me…
The last 3 deliveries the product has arrived completely inedible.
Over an hour late deliveries and twice the product was obviously dropped during transport as the pizza literally flipped upside down in the box
The store management have largely ignored the issues except the last fiasco
I was offered a “free replacement” but I’m thinking my loyalty deserved more than that
The store also never “seals” the pizza box so that the non-Papa John delivery driver doesn’t tamper with my order.
Very frustrating !
We truly love the quality of Papa John’s Pizza but the latest experiences forced me to order the competition tonight…
Very disappointed with the response and lack of follow-up from this Papa John’s location
Atmosphere: 5
Food: 5
Service: 1
Typical pizza place. This time around, the order was not ready but didn't take long. Good food.
Atmosphere: 4
Food: 4
Service: 4
I left a review thru an email I received from Papajohn but wanted to leave a review here. Was craving pizza, and usually go to the location in Bedford. The pizza from there is fine but didn’t feel like driving to Bedford so ordered from the colleyville location. Let me just say, I’m so glad I did because the pizzas and the cheese sticks were absolutely amazing. Perfect amount of sauce, cheese, and pepperoni. Dough tasted fresh too!! Whoever that was working that day on the line, thank you so much for making the best pizzas .i hope whoever was working gets rewarded for doing a great job. I will be going to this location from now on. Thank you!!
Atmosphere: 5
Food: 5
Service: 5
The pizza was delicious as always. Thanks to Abby for having great customer service and going above and beyond!
Atmosphere: 5
Food: 5
Service: 5
Papa John's Pizza as a whole, has changed so my opinion is not just about this particular store cuz I go to different Papa John's all over Dallas in Fort Worth and they've done something different with the ingredients. I began eating Papa John's pizza when I lived in and had a business in Louisville Kentucky where Papa John's started and it's just not the same often my opinion of the pizza is they were horrible tasting.,🤷🏿♂️🤷🏿♂️
Atmosphere: 4
Food: 3
Service: 4
Recommended dishes: Extra Large New York Style Pizza
Restaurantji Recommends
The delivery was within about 35 minutes of ordering, but the order wasn't accurate and pizza was mildly warm. We started using Papa Johns again back in November because the quality and accuracy was excellent, but seems like quality control issues are coming back in 2025. Too bad, it's great pizza when they get it right...
Food: 2
Service: 3
Shakaroni is excellent!
Food: 5
Service: 5
Recommended dishes: Extra Large New York Style Pizza
Order arrived 40 minutes late and delivered by a non Papa Johns deliverer. Pizzas were not transported in a bag so everything was not hot, more like room temperature. Corporate said they would refund my cost, it has been over a month and still no refund. Not a satisfied customer.
So fast and so good!!
Atmosphere: 5
Food: 5
Service: 5
Silas the manager is excellent. He strives for excellent customer service. Our pizza is always fresh and ready.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: The Works Pizza
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