If I could give zero stars, I would. Each time I’ve visited this location, the drive-thru service has been disappointing. The staff consistently display poor customer service and lack basic courtesy. It feels like having an attitude is the norm rather than the exception. I expect a minimum level of professionalism, especially when dealing with customers. This experience makes me reconsider returning in the future.
Atmosphere: 1
Food: 3
Service: 1
C “R3dman”
98 temp outside and their AC was broken. Feel for people working in the kitchen grill with that heat. Owners need to get the AC fixed! This is not the first time this has happened. Food and service was great! But you could tell employes were miserable.
Atmosphere: 1
Food: 5
Service: 5
Victor Salinas
Guy at the drive thru had an attitude problem idk how he's still there
Bea B
This has got to be the best jack in the box I have ever been to! After a long day's drive, I stopped in for some tacos and noticed that the door was locked. Went to the drive-through, and a man named Michael met me on foot. With his jack uniform on, he told me they were closed due to technical issues. He said it depends on what I wanted to order he could take care of me quickly, and he did! Tacos egg rolls , a coke, I was on my way! If this guy is not the manager, he should seriously be the head manager. He took care of me in a good, timely manner as he walked out to the drve through to give me good customer service. Thanks, Michael
Atmosphere: 5
Food: 5
Service: 5
Nestor Ramirez
It should have a rating of 0 stars, because the place is really unpleasant, the cashier is rude, the sauce tastes horrible and the food is cold, the sodas taste like water. But the ugliest thing is the attention to take orders.
Atmosphere: 1
Food: 1
Service: 1
L. Andrea Ramírez Castillo
The worker who takes the orders, is too rude, his attitude was grotesque. He’s a man with glasses and long hair. Don’t come to this place if you want good service.
Atmosphere: 1
Food: 3
Service: 1
Freddie Alexander
There is a guy that is probably 5”8 to 5”10 with dreads that was so rude when I came through the drive thru. He seemed really frustrated and seemed as if he wanted to fight me all because I asked if they can give me fresh food because everything was cold and the tacos was soggy. I wouldn’t recommend this place unless you bring along some boxing gloves because the worker would want to fight if you ask for fresh food
Atmosphere: 1
Food: 1
Service: 1
D S
Rude people that work the drive thru. Make sure you have a good 30 minutes to wait for the drive through every single time you go. And if you pull around your still probably going to have to go in to get your food because it takes so long.
charles hanks
There is a guy working there that had dread locks when I went in a few days ago that had an awful attitude. I don’t even know how he has a job there with an awful attitude such as his. All I asked him was if they can remake a burger that wasn’t made right and he began to catch an attitude telling me what he heard me say . Which I know what I had asked for on my burger and I repeated it to him twice. Hopefully they’ll get someone else to work the counter with a better attitude than his
Atmosphere: 1
Food: 2
Service: 1
Z. Mann
Waited patiently no service at front counter after several minutes of waiting this morning. Departed without purchase.
Drive-through order was wrong. Did not get what we ordered. Ordered tiny tacos got some kind of deluxe mess with wilted, lettuce, etc.
Atmosphere: 2
Food: 1
Service: 3
Jose Reynoso
Waited on line 25 minutes for my food, I was getting two tacos only, (that’s why is fast food) they couldn’t move the customer to go in front of the store and let the other customers get their food, it has always been a bad and slow service
Atmosphere: 2
Food: 3
Service: 1
Kristina Sweet
My boyfriend had one of the Burgers and it was nasty sauce and then I eat it and it was nasty and I throw up so please do better with your customers food
Food: 1
Service: 4
Aaron Mouton
Nice crew! Food is always good.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Fries, Sandwich, Tiny Tacos, Breakfast Jack
Criscencia Flores
Would have been nice to receive ketchup for my ToGo fries. Sadly, I didn't order ketchup.
If I could give zero stars, I would. Each time I’ve visited this location, the drive-thru service has been disappointing. The staff consistently display poor customer service and lack basic courtesy. It feels like having an attitude is the norm rather than the exception. I expect a minimum level of professionalism, especially when dealing with customers. This experience makes me reconsider returning in the future.
Atmosphere: 1
Food: 3
Service: 1
98 temp outside and their AC was broken. Feel for people working in the kitchen grill with that heat. Owners need to get the AC fixed! This is not the first time this has happened. Food and service was great! But you could tell employes were miserable.
Atmosphere: 1
Food: 5
Service: 5
Guy at the drive thru had an attitude problem idk how he's still there
This has got to be the best jack in the box I have ever been to! After a long day's drive, I stopped in for some tacos and noticed that the door was locked. Went to the drive-through, and a man named Michael met me on foot. With his jack uniform on, he told me they were closed due to technical issues. He said it depends on what I wanted to order he could take care of me quickly, and he did! Tacos egg rolls , a coke, I was on my way! If this guy is not the manager, he should seriously be the head manager. He took care of me in a good, timely manner as he walked out to the drve through to give me good customer service. Thanks, Michael
Atmosphere: 5
Food: 5
Service: 5
It should have a rating of 0 stars, because the place is really unpleasant, the cashier is rude, the sauce tastes horrible and the food is cold, the sodas taste like water. But the ugliest thing is the attention to take orders.
Atmosphere: 1
Food: 1
Service: 1
The worker who takes the orders, is too rude, his attitude was grotesque. He’s a man with glasses and long hair. Don’t come to this place if you want good service.
Atmosphere: 1
Food: 3
Service: 1
There is a guy that is probably 5”8 to 5”10 with dreads that was so rude when I came through the drive thru. He seemed really frustrated and seemed as if he wanted to fight me all because I asked if they can give me fresh food because everything was cold and the tacos was soggy. I wouldn’t recommend this place unless you bring along some boxing gloves because the worker would want to fight if you ask for fresh food
Atmosphere: 1
Food: 1
Service: 1
Rude people that work the drive thru. Make sure you have a good 30 minutes to wait for the drive through every single time you go. And if you pull around your still probably going to have to go in to get your food because it takes so long.
There is a guy working there that had dread locks when I went in a few days ago that had an awful attitude. I don’t even know how he has a job there with an awful attitude such as his. All I asked him was if they can remake a burger that wasn’t made right and he began to catch an attitude telling me what he heard me say . Which I know what I had asked for on my burger and I repeated it to him twice. Hopefully they’ll get someone else to work the counter with a better attitude than his
Atmosphere: 1
Food: 2
Service: 1
Waited patiently no service at front counter after several minutes of waiting this morning. Departed without purchase.
Service: 1
Restaurantji Recommends
Drive-through order was wrong. Did not get what we ordered. Ordered tiny tacos got some kind of deluxe mess with wilted, lettuce, etc.
Atmosphere: 2
Food: 1
Service: 3
Waited on line 25 minutes for my food, I was getting two tacos only, (that’s why is fast food) they couldn’t move the customer to go in front of the store and let the other customers get their food, it has always been a bad and slow service
Atmosphere: 2
Food: 3
Service: 1
My boyfriend had one of the Burgers and it was nasty sauce and then I eat it and it was nasty and I throw up so please do better with your customers food
Food: 1
Service: 4
Nice crew! Food is always good.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Fries, Sandwich, Tiny Tacos, Breakfast Jack
Would have been nice to receive ketchup for my ToGo fries. Sadly, I didn't order ketchup.
Service: 1
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