My boyfriend had one of the Burgers and it was nasty sauce and then I eat it and it was nasty and I throw up so please do better with your customers food
Food: 1
Service: 4
Aaron Mouton
Nice crew! Food is always good.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Fries, Sandwich, Tiny Tacos, Breakfast Jack
Criscencia Flores
Would have been nice to receive ketchup for my ToGo fries. Sadly, I didn't order ketchup.
Service: 1
Johnny Price
There’s a young man at the front counter with a face tattoo and I just want to take time and acknowledge how great this guy done. Customer service in fast food has sunk so low these days. That its almost expected. But this young man reminded me that this was not his standards for service. I was greeted with a smile in a warm and friendly environment. He recommended items and double check to make sure my items was correct. I can’t fully explain the level of detail he took in such a brief encounter. But it did not go unnoticed. Soon I hope he’s given his own store because I know that it would be ran beyond Jack in boxes standards. Thanks again man.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Spicy Chicken Sandwich
Verve Moxie
I was craving me some Jack this morning after a LONG night shift. I placed a mobile order and went to pick it up. No answer at the drive thru or phone, so I pulled up to the window. The only worker on shift was a Spanish speaker and her position wasn’t to run any of the register/order stuff. We did our best to communicate and she woke up her Manager. We all FaceTimed and got it figured out. Turns out somebody was a no show to work, and the manager was getting ready to come in. I did have to wait a little longer than expected, but it was well worth the wait. That was the BEST Jack I’ve ever had. It was fresh, hot, and delicious!
I’m most impressed by the young lady’s tenacity to make sure she did everything she could to make sure the job was done and the customer got what they’re ordered. That’s a trait that is dwindling and almost nonexistent. I will be reaching out to management and corporate for kudos to her. We can all learn from this young lady. She deserves an award, raise and recognition for going above and beyond. She could have said, “Not my job. Not my problem,” but she made sure the task was completed, and completed well.
"Fast" is the operative word in Fast Food. 17 minutes in the drive-through is NOT okay.
Atmosphere: 2
Food: 3
Service: 1
Robin Barstow
I ordered a bacon breakfast sandwich; got ham instead. Booo!!!!
Food: 2
Service: 2
Kenneth Martinez
Food was prepared good!
Atmosphere: 4
Food: 4
Service: 4
Recommended dishes: Cheeseburger, Curly Fries
victoria clark
Traveling around the country with pay a simple order in this location can't make it even right??what waste of money for the order of 3.Where's the eggs??????Beware check ur order before u leave!!!
Atmosphere: 2
Food: 1
Service: 1
Beatriz Espinosa
Everything was fine, only that day my potatoes were a little salty, but from then on everything was fine in general.
Food was very warm and fresh I loved every bite the service was also quick and very helpful
Chaim Eliyah
Edit: On the other hand what we ended up ordering was delicious.First time I’ve been told you have to have the ham on a breakfast Jack. Been ordering them without it most of my life.
My boyfriend had one of the Burgers and it was nasty sauce and then I eat it and it was nasty and I throw up so please do better with your customers food
Food: 1
Service: 4
Nice crew! Food is always good.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Fries, Sandwich, Tiny Tacos, Breakfast Jack
Would have been nice to receive ketchup for my ToGo fries. Sadly, I didn't order ketchup.
Service: 1
There’s a young man at the front counter with a face tattoo and I just want to take time and acknowledge how great this guy done.
Customer service in fast food has sunk so low these days. That its almost expected. But this young man reminded me that this was not his standards for service. I was greeted with a smile in a warm and friendly environment. He recommended items and double check to make sure my items was correct. I can’t fully explain the level of detail he took in such a brief encounter. But it did not go unnoticed. Soon I hope he’s given his own store because I know that it would be ran beyond Jack in boxes standards.
Thanks again man.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Spicy Chicken Sandwich
I was craving me some Jack this morning after a LONG night shift. I placed a mobile order and went to pick it up. No answer at the drive thru or phone, so I pulled up to the window. The only worker on shift was a Spanish speaker and her position wasn’t to run any of the register/order stuff. We did our best to communicate and she woke up her Manager. We all FaceTimed and got it figured out. Turns out somebody was a no show to work, and the manager was getting ready to come in. I did have to wait a little longer than expected, but it was well worth the wait. That was the BEST Jack I’ve ever had. It was fresh, hot, and delicious!
I’m most impressed by the young lady’s tenacity to make sure she did everything she could to make sure the job was done and the customer got what they’re ordered. That’s a trait that is dwindling and almost nonexistent. I will be reaching out to management and corporate for kudos to her. We can all learn from this young lady. She deserves an award, raise and recognition for going above and beyond. She could have said, “Not my job. Not my problem,” but she made sure the task was completed, and completed well.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Spicy Chicken Sandwich, Jumbo Jack Cheeseburger, Onion Rings, Chicken Sandwich, Ultimate Cheeseburger, Hamburger, Nuggets, Fries, Sandwich, Cheesecake, Jumbo Jack, Tiny Tacos, Cheeseburger, Curly Fries, Sausage, Loaded Tiny Tacos, Breakfast Jack
"Fast" is the operative word in Fast Food. 17 minutes in the drive-through is NOT okay.
Atmosphere: 2
Food: 3
Service: 1
I ordered a bacon breakfast sandwich; got ham instead. Booo!!!!
Food: 2
Service: 2
Food was prepared good!
Atmosphere: 4
Food: 4
Service: 4
Recommended dishes: Cheeseburger, Curly Fries
Traveling around the country with pay a simple order in this location can't make it even right??what waste of money for the order of 3.Where's the eggs??????Beware check ur order before u leave!!!
Atmosphere: 2
Food: 1
Service: 1
Everything was fine, only that day my potatoes were a little salty, but from then on everything was fine in general.
Atmosphere: 5
Food: 4
Service: 5
Restaurantji Recommends
The food was great! I also loved the beautiful architecture of the building.
Atmosphere: 5
Food: 5
Service: 5
Weren't open during posted business hours
Atmosphere: 1
Food: 1
Service: 1
Probably as good as you can expect to
Atmosphere: 4
Food: 5
Service: 5
Recommended dishes: Spicy Chicken Sandwich, Mini Pancakes, Onion Rings, Chicken Sandwich, Dr Pepper, Ultimate Cheeseburger, Hamburger, Nuggets, Fries, Sandwich, Cheesecake, Spicy Sriracha Burger, Jumbo Jack, Breakfast Jack, Tiny Tacos, Fashioned Thick Shakes, Cheeseburger, Curly Fries, Extreme Sausage Sandwich
Food was very warm and fresh I loved every bite the service was also quick and very helpful
Edit: On the other hand what we ended up ordering was delicious.First time I’ve been told you have to have the ham on a breakfast Jack. Been ordering them without it most of my life.
Food: 5
Service: 2
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