I'm a regular customer who always makes a purchase here, EVERYTHING is okay, until ONE employee. This Thursday , I politely asked this ma’am for a second cup of ice for later (which is a simple, standard amenity I've received many times before from other friendly baristas.) and the barista was incredibly RUDE, saying the request was 'too much and I do this every time (yea every time I make a purchase) Very disappointing and unnecessary rudeness from the staff.:(
Haley
Michelle made a fantastic recommendation! A Brown Sugar Oat Corrado; Blonde Espresso, Vanilla Sweet Cream:)
Atmosphere: 5
Food: 5
Service: 5
Kasey Campbell
Everyone is always so nice
Atmosphere: 5
Food: 5
Service: 5
Tracey and Charlie Willis
At the drive thru, 2 separate orders seemed to be going well. Got to the window, paid for the first order all was good. When it came to the second order things got sideways. The barista, an older gal, realized I had a 2nd order and presented a drink that wasn’t what I ordered. I told her what I ordered- she found it. Placed the drink on the window counter and retrieved the card reader - while she was putting the card reader in reach she knocked over the coffee which spilled and went on my car door. She was flustered , grabbed the cup and asked for a remake. Her remark was “Oh. The coffee is all over your car.” As if I should be ok with that. I’m not. I said I would like a car wash to remove the coffee. I didn’t think it was unreasonable. She became more flustered and made a remark about me, rolled her eyes and got the supervisor. Of course they couldn’t (wouldn’t) come up with a solution other than she would clean off my car. At least she tried. When she asks what I want - I again said a car wash. But Starbucks isn’t able to accommodate this request. She said she would have a conversation with the woman at the window. After all that - I still need to clean my car at my expense for her knocking the drink over.
Atmosphere: 1
Food: 2
Service: 1
Andrew Bonomini
Loved my Mango Dragon Fruit Lemonade Drink.
Atmosphere: 3
Food: 5
Service: 5
Paco Puente
Starbucks never disappoints. Whether I need a quick coffee to start the day or a place to sit and get work done, it’s always reliable. The drinks are consistent, the staff is friendly, and I love trying the seasonal specials. Can’t beat the convenience — it’s my little daily routine.
Atmosphere: 5
Food: 5
Service: 5
gary mercer
Great !!!!
Atmosphere: 4
Food: 4
Service: 4
Ken SpringTX
Great baristas at this location.. worth a visit.
Atmosphere: 5
Food: 5
Service: 5
HERB MILLS
Cool Staff. Get a Tall.
Atmosphere: 5
Food: 5
Service: 5
Ashlee Daugherty
If you want a disgusting watered down coffee, this is the place for you. I stopped coming to this location because my coffee was just ice and no flavor. I stopped by again after months because it's on my way to work. It's disgusting. No flavor at all. Just ice. Over priced coffee that has no coffee in it.
Traci in the drive thru is the sweetest! She makes our day every time!💗
Atmosphere: 5
Food: 5
Service: 5
Nathaniel Pace
This place is super slow compared to others in the area it's also pretty dirty needs a good dusting.
Atmosphere: 5
Food: 5
Service: 2
Marlee Aldukhil
I opened my cup up and I said to the girl ma’am, this is not correct. She got upset and asked somebody else to make my drink. What is so hard to read what I said online. I don’t understand. I have problems with this place all the time if they do not like to work in customer service Then they need to stop working in customer service. We pay a lot of money for our coffee and so we’re gonna get it the way we want it made.
Atmosphere: 3
Food: 5
Service: 1
Marie Ramos
Wonderful customer service, all the lady’s have a positive attitude, thank you for making my morning Happy!
Atmosphere: 5
Food: 5
Service: 5
Ademola Abiola
Tara at the window in the drive thru is amazing. She was Very thorough when taking my order and knows how to communicate with the customers.
I'm a regular customer who always makes a purchase here, EVERYTHING is okay, until ONE employee. This Thursday , I politely asked this ma’am for a second cup of ice for later (which is a simple, standard amenity I've received many times before from other friendly baristas.) and the barista was incredibly RUDE, saying the request was 'too much and I do this every time (yea every time I make a purchase) Very disappointing and unnecessary rudeness from the staff.:(
Michelle made a fantastic recommendation! A Brown Sugar Oat Corrado; Blonde Espresso, Vanilla Sweet Cream:)
Atmosphere: 5
Food: 5
Service: 5
Everyone is always so nice
Atmosphere: 5
Food: 5
Service: 5
At the drive thru, 2 separate orders seemed to be going well. Got to the window, paid for the first order all was good. When it came to the second order things got sideways. The barista, an older gal, realized I had a 2nd order and presented a drink that wasn’t what I ordered. I told her what I ordered- she found it. Placed the drink on the window counter and retrieved the card reader - while she was putting the card reader in reach she knocked over the coffee which spilled and went on my car door. She was flustered , grabbed the cup and asked for a remake. Her remark was “Oh. The coffee is all over your car.” As if I should be ok with that. I’m not. I said I would like a car wash to remove the coffee. I didn’t think it was unreasonable. She became more flustered and made a remark about me, rolled her eyes and got the supervisor. Of course they couldn’t (wouldn’t) come up with a solution other than she would clean off my car. At least she tried. When she asks what I want - I again said a car wash. But Starbucks isn’t able to accommodate this request. She said she would have a conversation with the woman at the window. After all that - I still need to clean my car at my expense for her knocking the drink over.
Atmosphere: 1
Food: 2
Service: 1
Loved my Mango Dragon Fruit Lemonade Drink.
Atmosphere: 3
Food: 5
Service: 5
Starbucks never disappoints. Whether I need a quick coffee to start the day or a place to sit and get work done, it’s always reliable. The drinks are consistent, the staff is friendly, and I love trying the seasonal specials. Can’t beat the convenience — it’s my little daily routine.
Atmosphere: 5
Food: 5
Service: 5
Great !!!!
Atmosphere: 4
Food: 4
Service: 4
Great baristas at this location.. worth a visit.
Atmosphere: 5
Food: 5
Service: 5
Cool Staff. Get a Tall.
Atmosphere: 5
Food: 5
Service: 5
If you want a disgusting watered down coffee, this is the place for you. I stopped coming to this location because my coffee was just ice and no flavor. I stopped by again after months because it's on my way to work. It's disgusting. No flavor at all. Just ice. Over priced coffee that has no coffee in it.
Restaurantji Recommends
Traci in the drive thru is the sweetest! She makes our day every time!💗
Atmosphere: 5
Food: 5
Service: 5
This place is super slow compared to others in the area it's also pretty dirty needs a good dusting.
Atmosphere: 5
Food: 5
Service: 2
I opened my cup up and I said to the girl ma’am, this is not correct. She got upset and asked somebody else to make my drink. What is so hard to read what I said online. I don’t understand. I have problems with this place all the time if they do not like to work in customer service Then they need to stop working in customer service. We pay a lot of money for our coffee and so we’re gonna get it the way we want it made.
Atmosphere: 3
Food: 5
Service: 1
Wonderful customer service, all the lady’s have a positive attitude, thank you for making my morning Happy!
Atmosphere: 5
Food: 5
Service: 5
Tara at the window in the drive thru is amazing. She was Very thorough when taking my order and knows how to communicate with the customers.
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