Paid $12.49 for a 3 piece meal and this is what I got !!! Mini wings????? Absurd!
Atmosphere: 2
Food: 1
Service: 2
Victor Arredondo
Your food is terrible
Atmosphere: 1
Food: 1
Service: 1
Fernando Flores
I had shown up about 40 minutes before closing, they already had the doors locked. When they finally came out were extremely rude. I would understand if I showed up 10 minutes before but it was enough time to take a to go order. Terrible service. Needs a new crew.
Atmosphere: 1
Service: 1
Amber Butler
I wish I could give 0 stars, but anywho, I kid you not, every single time I go to this location, my order is wrong. It just so happens that this location is the only one in my area, and I was craving it today on my way back from Austin. It just sucks to pay almost $15 for a meal, AND generously tip the carhop, for the order to be the opposite of what I asked for. Do better, and PAY ATTENTION!
Atmosphere: 5
Food: 1
Service: 1
Martin Hernandez
Order accuracy. We spent over $40 on our meal, and we were missing parts of it. When we called, we were asked how it could be rectified. They said they could reimburse me for the missing portions and it would take 3-5 business days. My wife was pissed and my son and I had to deal with that all night. Won't be back. Very upset. You figure for over $40, you'd get the order right.
Monica Isabelle
Worst service!!! I waited in the drive thru for an hour and wasn’t even acknowledged until I was able to get someone’s attention. Then after I was acknowledged they still skipped me and took orders and delivered to the people sitting behind me.
Service: 1
Mitchell Prevost
Asked for buffalo sauce, when I checked it was missing I hopped out to grab it from inside. The cashier would not give it to me till I moved my car. Not coming back for mid tier chicken
Atmosphere: 1
Food: 2
Service: 1
Tim Frantz
This place can cook some good chicken! One of the few locations that serve baked chicken. Yum!
Had waited for 40 minutes to finally order after getting skipped twice. Was missing gravy, had a chicken strip that was literally as hard as a rock. The manager just told me that he could only replace one of the meals and was rude about the whole situation and still wanted to charge me for the gravy that i never got.
I ordered through Uber eats this evening. The food came in a timely manner. However the chicken was undercooked! I called to inform the manager who tried to tell me the marinade made the chicken looked pink. I explained the chicken was not cooked, it was rubbery still! He didn’t offer to fix the problem just for me to go through the app for help. That’s horrible service! You served undercooked food!
Food: 1
Service: 1
Gordon Ward
I come for the chicken strips. Does not disappoint. Their fried chicken is also pretty good but I prefer it with no bones, but I do order it occasionally
The chicken was surprisingly good! I went around 5:15 p.m. on a weekday. The Establishment was clean. The employee wasn't too interested in serving me though. This restaurant is near a high school and it looked like young people working there. At any rate it did not affect the quality of the taste of the food.
Atmosphere: 3
Food: 4
Service: 2
Craig Spearman
I wish I'd have read the reviews prior to ordering. First off, the cook was cooking without a hair net or ball cap. Then, he had a sweat rag on the counter next to him which he used and handled while cooking. Then I watched the counter person drop ketchup packets on the dirty floor and put them back in the box under the counter where they were stored. Then, after standing in a 3 person line for 15 minutes, the guy wearing a general manager shirt came out of the office and without a hairnet or washing his hands, started serving meals. All that on top of a dirty store, and a team dumping stuff into the floor drains. I threw my meal away and will NEVER come back to this location. It's a shame because I eat Bushs chicken every week at the bitters rd. location without ANY issues
Atmosphere: 1
Service: 1
Cheyenne Fancher
20 Minutes sitting in the drive thru before anyone even came up to ask what I wanted smh is there only two people working at this location this isn’t the first time I’ve had a long wait when it’s me and one other car in the drive thru
There is no urgency to help you when you go inside. So just stay in your car and go thru thr drive thru.
Atmosphere: 1
Food: 5
Service: 1
Recommended dishes: Gravy, Mash Potatoes, Fried Chicken
Paid $12.49 for a 3 piece meal and this is what I got !!!
Mini wings?????
Absurd!
Atmosphere: 2
Food: 1
Service: 2
Your food is terrible
Atmosphere: 1
Food: 1
Service: 1
I had shown up about 40 minutes before closing, they already had the doors locked. When they finally came out were extremely rude. I would understand if I showed up 10 minutes before but it was enough time to take a to go order. Terrible service. Needs a new crew.
Atmosphere: 1
Service: 1
I wish I could give 0 stars, but anywho, I kid you not, every single time I go to this location, my order is wrong. It just so happens that this location is the only one in my area, and I was craving it today on my way back from Austin. It just sucks to pay almost $15 for a meal, AND generously tip the carhop, for the order to be the opposite of what I asked for. Do better, and PAY ATTENTION!
Atmosphere: 5
Food: 1
Service: 1
Order accuracy. We spent over $40 on our meal, and we were missing parts of it. When we called, we were asked how it could be rectified. They said they could reimburse me for the missing portions and it would take 3-5 business days. My wife was pissed and my son and I had to deal with that all night. Won't be back. Very upset. You figure for over $40, you'd get the order right.
Worst service!!!
I waited in the drive thru for an hour and wasn’t even acknowledged until I was able to get someone’s attention. Then after I was acknowledged they still skipped me and took orders and delivered to the people sitting behind me.
Service: 1
Asked for buffalo sauce, when I checked it was missing I hopped out to grab it from inside. The cashier would not give it to me till I moved my car. Not coming back for mid tier chicken
Atmosphere: 1
Food: 2
Service: 1
This place can cook some good chicken! One of the few locations that serve baked chicken. Yum!
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Rolls, Okra, Mashed Potatoes, Mash Potatoes, Fried Chicken
Had waited for 40 minutes to finally order after getting skipped twice. Was missing gravy, had a chicken strip that was literally as hard as a rock. The manager just told me that he could only replace one of the meals and was rude about the whole situation and still wanted to charge me for the gravy that i never got.
Atmosphere: 1
Food: 1
Service: 1
Restaurantji Recommends
I ordered through Uber eats this evening. The food came in a timely manner. However the chicken was undercooked! I called to inform the manager who tried to tell me the marinade made the chicken looked pink. I explained the chicken was not cooked, it was rubbery still! He didn’t offer to fix the problem just for me to go through the app for help. That’s horrible service! You served undercooked food!
Food: 1
Service: 1
I come for the chicken strips. Does not disappoint. Their fried chicken is also pretty good but I prefer it with no bones, but I do order it occasionally
Atmosphere: 4
Food: 5
Service: 5
Recommended dishes: Okra, Fried Chicken, 16 Tenders Dinner
The chicken was surprisingly good! I went around 5:15 p.m. on a weekday. The Establishment was clean. The employee wasn't too interested in serving me though. This restaurant is near a high school and it looked like young people working there. At any rate it did not affect the quality of the taste of the food.
Atmosphere: 3
Food: 4
Service: 2
I wish I'd have read the reviews prior to ordering. First off, the cook was cooking without a hair net or ball cap. Then, he had a sweat rag on the counter next to him which he used and handled while cooking. Then I watched the counter person drop ketchup packets on the dirty floor and put them back in the box under the counter where they were stored. Then, after standing in a 3 person line for 15 minutes, the guy wearing a general manager shirt came out of the office and without a hairnet or washing his hands, started serving meals. All that on top of a dirty store, and a team dumping stuff into the floor drains. I threw my meal away and will NEVER come back to this location. It's a shame because I eat Bushs chicken every week at the bitters rd. location without ANY issues
Atmosphere: 1
Service: 1
20 Minutes sitting in the drive thru before anyone even came up to ask what I wanted smh is there only two people working at this location this isn’t the first time I’ve had a long wait when it’s me and one other car in the drive thru
Atmosphere: 1
Food: 1
Service: 1
Loading...