McDonald's

9151 Farm-To-Market Rd 78, Converse
(210) 566-9922

Recent Reviews

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Pixiebaby Melanie

It took a minute to get our order and the manager didn't really seem like he cared to be there.

Atmosphere: 5

Food: 5

Service: 4

Angel

This review deserves no stars at all. This location is the closest to my home but believe when I say that I'm not going there anymore. I was disgusted by the way the manager Maritza treated me. I was given a coupon for a free meal any size and any type (breakfast, lunch or dinner) and this was given by this restaurant to me. I tried to order my meal but she declined it and she even laugh at me in my face saying "there's no way I can give you this" . I am no longer
ordering at this place.

Ricardo Sanchez

Terrible Customer Service! Girl at the drive through rushed my order, never mentioned the app and got mad when I wanted to use my app at the window to get my points. Called me an idiot and said she didn’t need that job. Just go to the Mexican restaurant next door, I’ve never had an issue with their customer service

Alfonso de la Rosa Jr

I have been eating McDonald's since I was a teenager, the food is generally good the prices have increased over the years. The biggest problem is the waiting to order and receive your order, they focus on the drive thru and forget the people inside the restaurant. But overall it is ok occasionally they forget to give you the right order what is more frustrating is when you get home and realize something is missing and you have to drive back to claim the items missing. But overall it is 👍

Parking: As far as parking not so much the problem it is more to get out because the line to the drive thru is long and can't back out.

Atmosphere: 4

Food: 4

Service: 4

Naomi Shields

As usual, screwed up delivery items; had to do to the restruant to replace items

Atmosphere: 1

Food: 1

Service: 1

Roberto Emes

Your order will most likely be wrong or missing an item or two. Or simply given to the wrong person, and then causing more confusion and more waiting. It can be on a non busy day too, which is the worst part.

Atmosphere: 1

Food: 3

Service: 2

Lena Tackett

The food was great, but it took us too long to get our food almost an hour

Kid-friendliness: The kids had a good time in the play yard

Atmosphere: 3

Food: 5

Service: 2

Oscar Hartfield

Fries were cold and I paid for cheese to be added on my burgers but got home and it was no cheese on my burgers.

Atmosphere: 1

Food: 1

Service: 1

Joe E

75% chance of getting a correct order, but it drops to 50% if you ask them to "hold the pickles." On a positive note, their customer service and general cleanliness has increased.

Padraic White

Slow to take your order in the Drive-Thru. Quick to take your money. Then we'll ask you to pull forward in park and it'll bring your food out and still get your order wrong

Atmosphere: 1

Food: 2

Service: 1

Dylan Reyes

Literally the worse service and mc Donald’s in converse

Atmosphere: 1

Food: 1

Service: 1

Allen Ray

Drive through is too slow kitty hawk McDonalds is much nicer cleaner and faster

Atmosphere: 3

Food: 2

Service: 1

Savanna Jo Guevara

Absolutely horrendous. Sticky floors burnt food. Stinky restrooms, no toilet paper. I lead a table in the play place my self. Billion dollar company looking like trash.

Atmosphere: 1

Food: 1

Service: 1

Alex Harrison

They don't have a soda refill machine, the tables are dirty, & they play the news on TV.

Megan Jones

Worst McDonalds ever. They gave me 4 chicken nuggets instead of the 6 I paid for and they didn’t give us the honey we’d ordered. I asked for extra Mayo and they put a comical amount to the point that the burger wasn’t edible. The service is slow with no person staying up front for more than two seconds so you had to wait forever to get anyone’s attention. The shift lead saw me waiting and asked me what I needed, told her I need two more nuggets, she called for another employee to come to the front, said the other employee would help me, then walked away. The other person hadn’t come after a minute so I had to lean over the counter and call out to the girl in the back doing drinks for help

Atmosphere: 4

Food: 1

Service: 1

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