Pizza Hut
9149 Farm-To-Market Rd 78, Converse
(210) 566-5316
Recent Reviews
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This was an online order so i cant answer to atmosphere. But my food was just barly warm. The driver (dash) did not speak english, im not blaming the driver, but he had to find someone who spoke english so i could give them my address. When the driver arrived he showed me his pick up order and my address was NOWHERE on the reciept. and my order was a half hour late. This makes me not want to orer from here again.
Food: 1
Service: 2
The quality of the food has gone significantly down. the pizzas used to be so good, We used to look forward to Fridays.
Atmosphere: 4
Food: 3
Service: 5
For years, I've been coming here, but the service I received from Jacob this time was disappointing and made me feel disrespected as a customer. He showed no concern for my issue and made no effort to resolve the situation. His indifference was clear, and unfortunately, this will be my last visit. I could have excused the messed-up order, but the lack of care was unacceptable.
This place is a joke. Cold food. Terrible service. No pride at all in the product and service they put out. Smh...
Atmosphere: 1
Food: 1
Service: 1
Made a carryout order that they fixed , for free even though I'm the one that messed up.
Also, the thin crust pizza is great.
Atmosphere: 5
Food: 5
Service: 5
I would like for “Isaac” to receive recognition for his customer service and knowledge. He is a hard-working man and he made my experience very welcoming, and my pizza was made fresh and Fast. Salute to the chef as well! I came in to grab my pizza which was very close to closing time and was provided with the upmost. Best customer service and respect.7/31/2024 10:05 PM
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Tavern Spicy Chicken Sausage Pizza
Really Pizza Hut? Trying to get a basic cheese pizza and I end up getting this burnt disk. How does your QA send this out thinking it's acceptable?? My cheese sticks didn't come out any better either. This location received 2 stars only because our pan pizza wasn't extremely horrible. Please do better. Prices are going up everywhere, service and quality should too..
Very disappointed customer.
Just try a pan cheese pizza with Alfredo sauce! It is delicious!
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Cheese Pizza
Ordered pizza delivered, arrived looking like leftovers.
Update: added 2 stars for replacement pizza
This location suuuucks! I ordered two pizzas. Wait 50 minutes. Call to check on my order and they’re closed! Don’t waste your time with this location. There are other places to order from.
Atmosphere: 1
Food: 1
Service: 1
Restaurantji Recommends
Left off my 2 liter that I ordered with the pizzas for the family.
Dietary restrictions: Okay customizable options
Parking: Easy to park
Atmosphere: 3
Food: 4
Service: 2
Recommended dishes: Meat Lovers Pizza, Pepperoni Pizza
The manager Linda, Lindy, Lydia whatever the hell her name is. She is the rudest being ever. Placed an order at 6:19. It is now 8:34 and no food then when I called. She said she only had 2 options I can cancel my order and order later or she can switch it to pickup. Then says she’s the only manager and nobody is above her. Ma’am you do not own that store and there is always someone above you. Then when asked if she is always this rude she said “only the people who’s attitudes I don’t like” so idk what you want me to do your pizza will get there when it gets there. 0 stars do not recommend
Service: 1
If I could leave no stars I would I always order from this Pizza Hut and the one time I have trouble they make it impossible to get any customer support, I know my pizza was delivered to another place or the delivery driver stayed with my order. I had to send my husband to pick up the order and they said I had to speak to DoorDash. Her name is Clarissa super rude manager and had no way of giving me my money back for food that was more than 3 hours passed the delivery time couldn’t even provide my husband with OUR MEAL WE PAID FOR EVEN AFTER HE DROVE ALL THE WAY DOWN THERE
Customer service here is completely terrible. Management has a nasty rude attitude. They will stand there and go back and fourth with you not caring whether they are in the wrong or not.
Atmosphere: 1
Food: 1
Service: 1
Mgr. was extremely rude. I placed an order at 5 something, to be delivered at 7:15. When I got the notification that it was out for delivery at 6:30, I called the store. Needless to say the mgr. didn’t care that it was going to be sitting in a delivery vehicle or in my house for 45 minutes before it was going to be eaten (my family was not going to be home until around 7:15). I ask for a corporate number or number for a supervisor and she said she was the mgr. and she didn’t have any other number for me to call.
Food: 1
Service: 1
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