this kid named isaiah was working and i’m a door dasher and we’ve been sitting here for 30 minutes for three items. the guy came out and told us they didn’t have the supplies for the cucumber roll. then 10 minutes later after i reported it as an unavailable item and refunded it for the customer, he told us they did have it and then continued to take 20 MORE MINTUES. mind you i got a notification 23 MINUTES AGO THAT THE FOOD WAS READY?? im talking about we honked and banged on the window and he still didn’t even open the window. probably because he was too busy listening to his music in his headphones. this is a treat shop not a steak house there is literally no excuse. on top of that there wasn’t a soul there and it took so long for him to open the window that customers were driving off as we were waiting. worst customer service too i haven’t seen him expect to tell us his stupid excuse. i saw this place online and wanted to go, but after dealing with this, i will not be coming here to waste my time and money. i hope this makes them do better.
Charles Flynn
It took 10 mins for one mango delight
Megan Burciaga
The horchata shaved ice was really good!
Atmosphere: 3
Food: 5
Service: 4
Recommended dishes: Unicorn Elote
Samantha Rodriguez
Went tonight and ordered a strawberry mangonada they filled the cup 2/3rds of the way, didn’t give a tamarind straw, no mango or strawberry chunks. Really sad used to love this place.
Mario Gomez
First off, it’s so overpriced. The employees were respectful to us I hope they listen to constructive criticism from the reviews. I got the bowl with the corn and cheese with hot Cheetos, first bite and I noticed right away (me being Mexican) the corn was from a can… so I didn’t eat it. We all got the brisket nachos to share & The brisket sucked tasted old and no flavor. 3 people I know didn’t like it so it wasn’t just me.
Service: 5
Recommended dishes: Brisket Nachos
Michelle Dominguez
I’ve gone and never had a bad experience until now. I paid full price for pickle Rita only to get 1/3 of a cup filled with shaved ice and topped with pickles. I get you will run out of stuff but at least give me the courtesy of telling me you are out of it and give me the option to get something else or offer me a refund. This is just unacceptable. I wasn’t offered either option. I will be going somewhere else from now on.
Michael Morales
Asked for extra cheese in my corn in the cup, and I guess the guy thought I said Mayo. The cup was all mayonnaise. I even dug all the way down to the bottom, all mayonnaise.
Stacy Lambert
We came here quiet often last school year and decided to come in after church today it took over 45 minutes for our order that was completely wrong i asked for the funnel came fingers deluxe, a straw berries and Cream cup, 2 cookie monsters shakes and hot cheeto fried pickles and instead i got strawberries and cream on my funnel cake no deluxe and greasy fat sliced pickles with chunks of hotcheetos and they couldn’t under stand i wanted a separate strawberries and cream so he had to recharge me and i asked for 2 shakes which turned into pickle ritas because they were out of milk (not their fault) but almost an hour later extra charges and the wrong order were finally just took whatever and went. I will not be coming back anymore that was soo stupid and completely untrained employees left alone to handle it. originally i was not going to make a post but my friends who were equally disappointed said i should bring it to yalls attention.
Alex has great customer service and the drinks and food are delicious
Atmosphere: 5
Food: 5
Service: 5
Laxmi X
Alex is super cool Great food great service
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Mango
Andres Rojas
amazing treats all around I personally am my fan of the shave eyes very soft and cold. Very refreshing. Definitely recommend
Atmosphere: 3
Food: 5
Service: 5
Felipe Patino
Takes too long for the carn to be cold and not got sauce won't be back
Atmosphere: 1
Food: 1
Service: 1
Joe Coronad
Ordered crazy nachos which was suppose to have meat, cream, and jalapenos..but my nachos only came with queso..also ordered a "rusa" which was suppose to have some blended ice, orange slices, mango, lime, chili powder, chamoy and grapefruit soda.. my rusa was a cup full of hot grapefruit soda, no ice, and two tiny pieces of orange. When I came back around the girl at the windows had informed me they didn't have any ice.. and when informed that my crazy nachos was lacking meat, cream, jalapenos they took the tray back and added some dry brisket and handed it back. I was disappointed, I remember coming here 2 years ago and having some bomb hot cheeto coated corn and a rusa that was delicious.
this kid named isaiah was working and i’m a door dasher and we’ve been sitting here for 30 minutes for three items. the guy came out and told us they didn’t have the supplies for the cucumber roll. then 10 minutes later after i reported it as an unavailable item and refunded it for the customer, he told us they did have it and then continued to take 20 MORE MINTUES. mind you i got a notification 23 MINUTES AGO THAT THE FOOD WAS READY?? im talking about we honked and banged on the window and he still didn’t even open the window. probably because he was too busy listening to his music in his headphones. this is a treat shop not a steak house there is literally no excuse. on top of that there wasn’t a soul there and it took so long for him to open the window that customers were driving off as we were waiting. worst customer service too i haven’t seen him expect to tell us his stupid excuse. i saw this place online and wanted to go, but after dealing with this, i will not be coming here to waste my time and money. i hope this makes them do better.
It took 10 mins for one mango delight
The horchata shaved ice was really good!
Atmosphere: 3
Food: 5
Service: 4
Recommended dishes: Unicorn Elote
Went tonight and ordered a strawberry mangonada they filled the cup 2/3rds of the way, didn’t give a tamarind straw, no mango or strawberry chunks. Really sad used to love this place.
First off, it’s so overpriced. The employees were respectful to us I hope they listen to constructive criticism from the reviews. I got the bowl with the corn and cheese with hot Cheetos, first bite and I noticed right away (me being Mexican) the corn was from a can… so I didn’t eat it. We all got the brisket nachos to share & The brisket sucked tasted old and no flavor. 3 people I know didn’t like it so it wasn’t just me.
Service: 5
Recommended dishes: Brisket Nachos
I’ve gone and never had a bad experience until now. I paid full price for pickle Rita only to get 1/3 of a cup filled with shaved ice and topped with pickles. I get you will run out of stuff but at least give me the courtesy of telling me you are out of it and give me the option to get something else or offer me a refund. This is just unacceptable. I wasn’t offered either option. I will be going somewhere else from now on.
Asked for extra cheese in my corn in the cup, and I guess the guy thought I said Mayo. The cup was all mayonnaise. I even dug all the way down to the bottom, all mayonnaise.
We came here quiet often last school year and decided to come in after church today it took over 45 minutes for our order that was completely wrong i asked for the funnel came fingers deluxe, a straw berries and Cream cup, 2 cookie monsters shakes and hot cheeto fried pickles and instead i got strawberries and cream on my funnel cake no deluxe and greasy fat sliced pickles with chunks of hotcheetos and they couldn’t under stand i wanted a separate strawberries and cream so he had to recharge me and i asked for 2 shakes which turned into pickle ritas because they were out of milk (not their fault) but almost an hour later extra charges and the wrong order were finally just took whatever and went. I will not be coming back anymore that was soo stupid and completely untrained employees left alone to handle it. originally i was not going to make a post but my friends who were equally disappointed said i should bring it to yalls attention.
Atmosphere: 1
Food: 1
Service: 1
Those funnel cake fries too good!!!
Atmosphere: 4
Food: 5
Service: 5
Alex is super cool Great food great service
Atmosphere: 5
Food: 5
Service: 5
Restaurantji Recommends
Alex has great customer service and the drinks and food are delicious
Atmosphere: 5
Food: 5
Service: 5
Alex is super cool Great food great service
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Mango
amazing treats all around I personally am my fan of the shave eyes very soft and cold. Very refreshing. Definitely recommend
Atmosphere: 3
Food: 5
Service: 5
Takes too long for the carn to be cold and not got sauce won't be back
Atmosphere: 1
Food: 1
Service: 1
Ordered crazy nachos which was suppose to have meat, cream, and jalapenos..but my nachos only came with queso..also ordered a "rusa" which was suppose to have some blended ice, orange slices, mango, lime, chili powder, chamoy and grapefruit soda.. my rusa was a cup full of hot grapefruit soda, no ice, and two tiny pieces of orange. When I came back around the girl at the windows had informed me they didn't have any ice.. and when informed that my crazy nachos was lacking meat, cream, jalapenos they took the tray back and added some dry brisket and handed it back. I was disappointed, I remember coming here 2 years ago and having some bomb hot cheeto coated corn and a rusa that was delicious.
Atmosphere: 1
Food: 1
Service: 1
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