We typically order from Dickie’s once a week. We however, won’t visit again any time soon, if ever. We often request the leaner part of the brisket chopped. Today we received the most fatty part and it was sliced. We asked for the okra to be crispy. It was, but it was extremely salty and appeared to have been fried in grease used for fries. Very disappointing. Got onion and pickles when I specifically asked for jalapeños. Then, called and spoke with a manager who wasn’t the best at helping me resolve my issue. Customer service needs improvement. Oh, and be sure you ask for the receipt! They won’t give it to you if you don’t request it but need information from it to locate your order. If this place is your first choice, make it your second!
Atmosphere: 1
Food: 1
Service: 1
David
Asked for an extra roll and they didn't give it to me but ther sure did charge me for it. I can't just go back and get it.
Food: 1
Service: 1
Mona Posti
I have been coming to this Dickeys for years. It is right on Denton Tap and easy to get to. For the couple of last visits there has been very few customer. The food was great as usual. Why else would I keep coming back :) Anyway, this time the service sucked. The staff did not greet and I seemed to be non important. Maybe good because I had ample time to read the menu before I finally found a list of specials on the counter. I made my order and the lady started preparing it, or so thought. She actually was preparing someone else's take out order. After I got my food, I carried on towards the cashier station. Things had been moved around a bit, but no-one seemed to care if I made it or not. Once I got all the way to the cashier, a guy appeared to take the payment. Then he dissappeared. I could not find a straw so I returned to the cashier to ask about it. But there was no-one there. Then I spotted straws. In summary, food was good, service was missing.
Atmosphere: 3
Food: 4
Service: 1
Jasmine J
just commenting on food for takeout . I appreciate the notification of wrong or missing items but the meat was dry. potatoes were missing gravy. The beans and pork ribs were good , but everything else was not seasoned and dry .
Food: 2
Haydee aleman
I loved the roast potato
Food: 5
Chris Burgess
So very disappointed with the quality of meat we ordered. Apparently serving tender brisket and turkey is not on the menu. Made a call to share my experience with the manager Jesus (not available) was nothing better than ordering dinner from a truck stop. I guess Dickey’s is the Taco Bell of bbq. ?
Food: 1
Service: 1
Joseph Baraco
Brisket had too much fat that should have been trimmed off by the carver. They charge enough to give you better cuts from the fat than they did that day.
Atmosphere: 5
Food: 3
Service: 4
Recommended dishes: Salad, Fried Okra
Frank Bailey
Great BBQ and.sides!
Atmosphere: 5
Food: 5
Service: 5
Shawn Shelton
I go here all the time and get treated like family. It's great
Kallie Luptak
Always great coming here and the food is so good!! Service is always fast even when they're fairly busy and the restaurant is clean and tidy. I love their polish sausage and they're sandwiches while my dad always gets their rib plate. (I always steal a rib) Very good food for a good price compared to other BBQ around here!
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Chicken Breast with Bacon, Sausage, Sandwich
We typically order from Dickie’s once a week. We however, won’t visit again any time soon, if ever. We often request the leaner part of the brisket chopped. Today we received the most fatty part and it was sliced. We asked for the okra to be crispy. It was, but it was extremely salty and appeared to have been fried in grease used for fries. Very disappointing. Got onion and pickles when I specifically asked for jalapeños. Then, called and spoke with a manager who wasn’t the best at helping me resolve my issue. Customer service needs improvement. Oh, and be sure you ask for the receipt! They won’t give it to you if you don’t request it but need information from it to locate your order. If this place is your first choice, make it your second!
Atmosphere: 1
Food: 1
Service: 1
Asked for an extra roll and they didn't give it to me but ther sure did charge me for it. I can't just go back and get it.
Food: 1
Service: 1
I have been coming to this Dickeys for years. It is right on Denton Tap and easy to get to. For the couple of last visits there has been very few customer. The food was great as usual. Why else would I keep coming back :) Anyway, this time the service sucked. The staff did not greet and I seemed to be non important. Maybe good because I had ample time to read the menu before I finally found a list of specials on the counter. I made my order and the lady started preparing it, or so thought. She actually was preparing someone else's take out order. After I got my food, I carried on towards the cashier station. Things had been moved around a bit, but no-one seemed to care if I made it or not. Once I got all the way to the cashier, a guy appeared to take the payment. Then he dissappeared. I could not find a straw so I returned to the cashier to ask about it. But there was no-one there. Then I spotted straws.
In summary, food was good, service was missing.
Atmosphere: 3
Food: 4
Service: 1
just commenting on food for takeout . I appreciate the notification of wrong or missing items but the meat was dry. potatoes were missing gravy. The beans and pork ribs were good , but everything else was not seasoned and dry .
Food: 2
I loved the roast potato
Food: 5
So very disappointed with the quality of meat we ordered. Apparently serving tender brisket and turkey is not on the menu. Made a call to share my experience with the manager Jesus (not available) was nothing better than ordering dinner from a truck stop. I guess Dickey’s is the Taco Bell of bbq. ?
Food: 1
Service: 1
Brisket had too much fat that should have been trimmed off by the carver. They charge enough to give you better cuts from the fat than they did that day.
Atmosphere: 5
Food: 3
Service: 4
Recommended dishes: Salad, Fried Okra
Great BBQ and.sides!
Atmosphere: 5
Food: 5
Service: 5
I go here all the time and get treated like family. It's great
Always great coming here and the food is so good!! Service is always fast even when they're fairly busy and the restaurant is clean and tidy. I love their polish sausage and they're sandwiches while my dad always gets their rib plate. (I always steal a rib) Very good food for a good price compared to other BBQ around here!
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Chicken Breast with Bacon, Sausage, Sandwich
Restaurantji Recommends
Love coming to this location. Always Nice and friendly staff
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Loaded Baked Potato with Chicken, French Fries, Sliced Brisket, 2 Meat 2 Side Plates and Pulled Pork Sandwich Meal, Sausage, 2 Meat Plate, Brisket Sandwich Combo, Beef Brisket
Love the $4.99 Pork sandwich special! I’ve been eating at Dickey’s since I was a kid, love it!
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Sandwich
Delicious food
Atmosphere: 5
Food: 5
Service: 5
This location is one of my top two favorite Dickey’s locations in DFW. Food was fresh, tasty and the staff and management were great. The rolls!?
Atmosphere: 5
Food: 5
Service: 5
Very nice restaurant, good food & very quite
Atmosphere: 4
Food: 4
Service: 4
Recommended dishes: 2 Meat 2 Side Plates and Pulled Pork Sandwich Meal, Sausage, Beef Brisket Plate
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