McDonald's

813 S MacArthur Blvd, Coppell
(972) 304-9348

Recent Reviews

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Dave Julian

Outstanding and engaged young man at the counter. He earned this location a five-star review alone! Typical McDonalds food, but high marks on getting us really fresh and hot fries. Only downside was our visit was early evening and traffic was horrendous due to rush hour and the commuter trains shutting down the intersection. It took a long time to go back the way we had come.

Atmosphere: 4

Food: 4

Service: 5

Recommended dishes: French Fries, Mcchicken, World Famous Fries

Diego De La Peña

It’s pretty amazing with all the automation and button pushing that this location manages to ruin my order almost every time. Find hairs inside the burgers, pickles in the fries, and the way they charge me “#1 meal with a Coke” and then they charge me a single entree and a drink separate and then try to charge me $4 for the fries that should’ve all come together. Anyways, this location is terrible

Atmosphere: 1

Food: 1

Service: 1

Aaron R

Ordered some fries and there was a dead insect at the bottom of the carton.

Neelima Vadlapatla

They gave me the wrong item, charged me more and when I called to resolve it they cut me off without resolving it. Bad customer service.

Food: 1

Service: 1

カンリクス

Ordered a spicy Sausage McMuffin with cheese and egg, got one with none spicy. Also mentioned no ice and got my drink with ice.
I don’t think the lady at the drive through speaker understands English. There are usually two different ladies, one the black lady who is usually excellent and efficient, the other one is the Spanish lady and she does not speak too good English and does not understand people’s order.

Atmosphere: 1

Food: 1

Service: 1

Mahesh Kota

Good service

Atmosphere: 5

Food: 5

Service: 5

JaBree G.

Leaving an updated review so hopefully management , HIGHER MANAGEMENT will see this. Why is this McDonalds ran by employees who CAN NOT SPEAK or UNDERSTAND English ??! They keep the English speaking manager taking orders but have the employee who again can not understand or speak English be at the window. This is so frustrating, as a consumer I expect to at least be able to communicate with the person handing me my food ?!

Only leaving this review because I just left and there was a worker there running the restaurant by his self ! No cooks , no one at the window , no one to do online orders. I hope corporate sees this and give him a raise and fire everyone who left him stranded tonight to do everything on his own !

Atmosphere: 1

Food: 1

Service: 1

Hunter Gurkin

Decent Food, So-So Vibes

I’ve always liked the food at McDonald’s — it’s classic, quick, and hits the spot when you're craving something familiar. This location was no different in that regard.

The staff was okay, not terrible, but definitely not the friendliest. Nobody was outright rude, but the energy was just kind of off. A few polite words or even a smile could go a long way.

Overall, not a bad experience, but not exactly welcoming either. I’d go back for the food, but I hope the atmosphere improves a little.

Atmosphere: 2

Food: 5

Service: 4

Ivana Kratochvil

Low prices, fast service, open 24/7, so serving also breakfast

Atmosphere: 5

Food: 5

Service: 5

Sylvia M. Moseley

The ice cream machine works.

Atmosphere: 5

Food: 5

Service: 5

Shawnda Clay

Do not get orange juice here. It's water with flavoring and there's an upcharge for it.

Srikar

Extremely slow drive thru during nights

Food: 1

Service: 1

Dr. Andrew “Drew” Gonzales

Always some customer service issues, getting old.

Atmosphere: 1

Food: 1

Service: 1

Shilpa Musku

My kids fav place

Atmosphere: 5

Food: 5

Service: 5

Raghavendra Jakkani

It was raining heavily 10:30 pm and i tried to order at the speaker and the guy named Sean there couldn't hear. I pulled up to the payment window and waited for 5 min and no one shows up. I come to the pick up and tell them I cant hear anything due to rain and cant find a person at payment window also. Sean responds saying that I go back and try to order again at the speaker. All I wanted was a mcflurry for my kid. Shitty customer service and place!!

Atmosphere: 1

Food: 2

Service: 1

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