McDonald's
813 S MacArthur Blvd, Coppell
(972) 304-9348
Recent Reviews
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The manager, “Ana” was taking my order in the drive through. She was extremely rude and impatient. I tried to explain my confusion at the window and she just took my payment and handed me my receipt. She never paused taking orders to hear me or acknowledge me at all. Then they still made me pull up and wait for my order and it was just $5 bags. I go here often and I’m tired of the rudeness every other time.
Atmosphere: 1
Food: 5
The best meal of the day is coming here after work
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Mcchicken, French Fries
The worst experience picking up food is a mocking lady in the first bin, just because my sanity fits a little bit. I didn't say anything to her, but there are people who don't have the slightest idea of what customer service is.
Atmosphere: 1
Food: 3
Service: 1
Came in this morning ordered a hash brown only that’s all I wanted and they basically squeezed it and gave it to me in my bag. Maybe I didn’t spend enough so they trashed my food. Never coming to this location again very disrespectful. Sad that they have to stoop to that level But what do you get you working at McDonald’s?
Atmosphere: 4
Food: 1
Service: 1
I love this McDonald’s! My food is always super hot and fresh…dare I say, it might be my fav McDs location ever? Keep up the good work!
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: French Fries
I had a cockroach in my food
Atmosphere: 1
Food: 1
Service: 1
The girls are not friendly with customers and if you don't speak English they make a face at you and throw things at you and don't say thank you at all. I thought it was because of the day that had been exhausting but no, the times I've come it's the same. I think they have to change the staff
Food always tastes worse than any other McDonald's as is it has been sitting under lights forever. There frozen machine is broken 9'tikes out of 10. Not sure why this franchise is so much worse than other locations.
Food: 1
Service: 4
Place is an entire joke, along with the employees.
Atmosphere: 1
Food: 1
Service: 1
Forgot a portion of fries...again! Rhey always forgrt something 🤷♀️
Restaurantji Recommends
Nice clean place. Folks who work there are nice and courteous
Atmosphere: 5
Food: 4
Service: 4
Recommended dishes: Mcchicken
Horrible service
Atmosphere: 1
Food: 1
Service: 1
This McDonald's was fast and efficient, great service I ordered a Big Mac meal two McChickens and two McDoubles it was picture perfect and tasted excellent
Kid-friendliness: With shopping centers adjacent and plenty of restaurants to choose from it makes it especially accommodating
Wheelchair accessibility: There are more than five handicap parking spots along with a handicap ramp
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Mcchicken, Mcdouble, Big Mac, French Fries
Told me to go around again after ordering because "you didn't order" after confirming what I'd ordered at the window. Then they gave me the wrong food even though the stickers on the boxes were correct for what I'd ordered.
Atmosphere: 3
Food: 1
Service: 2
Claudia Jimenez took my order, and attended me excellently. Very nice woman, will come back again.
Atmosphere: 5
Food: 5
Service: 5
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