Service was extremely fast. And staff was very friendly.
Atmosphere: 5
Food: 5
Service: 5
Annette Merrill
We went to the Panera at 635 in Coppell last week. None of our orders were what we wanted or complete due to a lack of inventory on their behalf. Three of my party had to choose different items at the pick-up window because they were out of an item or a key ingredient for the original order. The bread for my sandwich was stale and they did not have the garnish item for my order. I usually have no problems with Panera but will not return to this location.
Atmosphere: 3
Food: 3
Service: 2
Javier C. Tolosa
Great service. The Iced Chai Latte was delicious, but the sandwich's bread could've been softer. I loved the atmosphere, great for a short coding session.
Atmosphere: 5
Food: 4
Service: 5
Recommended dishes: Grilled Cheese
Randy Rohe
They have no chips. They are out of bread. And now that I’m home, all of the dessert items I paid for are not in my bag. Worst Panera experience of my life.
Atmosphere: 3
Food: 3
Service: 2
Lori
Ordered from this location for the first time for a business meeting. I ordered a mix of salads and sandwiches for fifteen people. There were two sandwiches missing. When I called them I was told it would be thirty to forty fives minutes before they could have them delivered. Of course this wouldn't work, its a business meeting! I was told that was the schedule from Doordash and they didn't control that. I asked why someone from their store couldn't bring the missing items to me and was told they didn't do that. Horrible customer service and I see by the reviews it is an ongoing issue. Will not order here again!
Food: 4
Service: 1
Faith Cardenas
Longest wait ever. Food was cold like cold cold. My grilled cheese was so poorly packaged it was insane. Never coming back. Service was bad literally was in the drive through for like 20mns. Worst $10 spent. So mad I could’ve gone to cava
Nithin Varkey
This location doesn’t understand customer service. Online orders are 50% incorrect as they miss to make the correct order or miss to put a side. Most of the things here are out of stock. Today they are out of stock on all sides but wants to charge full amount for the meals. Their claim is sides are free! No business gives anything for free so stop fooling your customers. I love Panera bread but I have now started exploring McAlister’s more due to this.
Atmosphere: 4
Food: 4
Service: 1
Yasmine Baras
Horrible service. If you don’t want to work just quitt !!!!
Worst soup and service
Food: 1
Service: 1
salas is better than super salad
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Greek Salad
Service was extremely fast. And staff was very friendly.
Atmosphere: 5
Food: 5
Service: 5
We went to the Panera at 635 in Coppell last week. None of our orders were what we wanted or complete due to a lack of inventory on their behalf. Three of my party had to choose different items at the pick-up window because they were out of an item or a key ingredient for the original order. The bread for my sandwich was stale and they did not have the garnish item for my order. I usually have no problems with Panera but will not return to this location.
Atmosphere: 3
Food: 3
Service: 2
Great service. The Iced Chai Latte was delicious, but the sandwich's bread could've been softer.
I loved the atmosphere, great for a short coding session.
Atmosphere: 5
Food: 4
Service: 5
Recommended dishes: Grilled Cheese
They have no chips. They are out of bread. And now that I’m home, all of the dessert items I paid for are not in my bag. Worst Panera experience of my life.
Atmosphere: 3
Food: 3
Service: 2
Ordered from this location for the first time for a business meeting. I ordered a mix of salads and sandwiches for fifteen people. There were two sandwiches missing. When I called them I was told it would be thirty to forty fives minutes before they could have them delivered. Of course this wouldn't work, its a business meeting! I was told that was the schedule from Doordash and they didn't control that. I asked why someone from their store couldn't bring the missing items to me and was told they didn't do that. Horrible customer service and I see by the reviews it is an ongoing issue. Will not order here again!
Food: 4
Service: 1
Longest wait ever. Food was cold like cold cold. My grilled cheese was so poorly packaged it was insane. Never coming back. Service was bad literally was in the drive through for like 20mns. Worst $10 spent. So mad I could’ve gone to cava
This location doesn’t understand customer service. Online orders are 50% incorrect as they miss to make the correct order or miss to put a side.
Most of the things here are out of stock. Today they are out of stock on all sides but wants to charge full amount for the meals. Their claim is sides are free! No business gives anything for free so stop fooling your customers.
I love Panera bread but I have now started exploring McAlister’s more due to this.
Atmosphere: 4
Food: 4
Service: 1
Horrible service. If you don’t want to work just quitt !!!!
Restaurantji Recommends
I had the mango smoothie and it was delicious
One person Ian was very kind joyful and polite when I was here
Atmosphere: 5
Food: 5
Service: 5
I only picked up my sip club drink
Atmosphere: 3
Service: 5
Great as always
Clearly understaffed for the lunch rush. Tables were messy and empty plates everwhere.
Atmosphere: 2
Food: 3
Service: 1
Great food
Food: 5
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