I have been coming here for a little over 2 years. Service is very 'superficial with toxic positivity'. The employees are passive aggressive. Because it is so close to where I live and convenient, I looked pass those nuances. Not once has the owner ever spoken to me, even when he was the one seating me - just a cold disposition. A disingenuous, inauthentic vibe in this restaurant.
I have always ordered the same item and request my waffles to not be crispy and dark brown like a cookie. This time, after bringing the waffles back to me still crispy, I was told by the waitress this was the best they can do..?? A blatant lie as for a little over 2 years, this was not the case. She was very defensive in attitude and posture. Then I asked to speak to the Manager. He has seen me come in very frequently. He is also sitting 2 tables away from me facing me. But does not do anything to address the situation as I saw him go to the back with the waitress when I first sent them back. When the waitress told him I wanted to speak to him, as he is approaching my table he blurts out - 'Yeah, I am the owner and manager.' I responded great. My family has 6 restaurants in Florida so I am familiar with the restaurant business. My family always puts the customers first and makes sure everyone feels comfortable.
I asked him why they could not simply remove my waffles before the timer so they are not crisp. They've been doing it.
He proceeds to tell me this ridiculous story about how waffle makers stop working as they should after about 3-6 months and he is due to replace these and they are on a 3 min timer. I told him it is not that difficult to remove them before the 3 min.
He continued to defend his position and stated the guys don't really know when to remove them and they all come out like that. This was a blatant lie.
He did provide a 20% discount to my ticket. Removed the waffles and charged me a la carte for the eggs and sausage, which came out to what I would have paid with the bundled meal pricing. So I received no true discount - which isn't my point. But wanted to point this out to how they were still being deceptive, even in offering a discount. POC & BLM Beware. Spend your money where it is appreciated.
Atmosphere: 1
Food: 1
Service: 1
Kashif Jawed
Great atmosphere and food. They had my order wrong but Alir (owner) was able to promptly rectify the issue. Place has great vibes.
Atmosphere: 5
Food: 4
Service: 5
AmyBauer Edits Bauer
Used to be such a lover of this place, but after my partner and I visited 11/16/25 we decided we will no longer be going here. We went on Sunday, and it’s usually busy. We’re usually taking care of pretty quickly but this time we were not. 3 others tables that came in after us were taking care of and they were in the same section as my boyfriend and I. I’m disappointed and sad because i LOVED coming here. The servers are fun and everyone seems to just enjoy working there.
Atmosphere: 5
Food: 4
Service: 1
John Quinones
I love coming here for the coffee it's always brewed fresh strong and will definitely wake you up the service goes beyond belief.
Atmosphere: 5
Food: 5
Service: 5
Serenity A
The food is delicious but their customer service is also Excellent! The owners are often (always?) there to make sure their customers are getting the best service. The servers are friendly & competent, even when it's very busy.
We love this cafe - it's our breakfast go to!
Atmosphere: 5
Food: 5
Service: 5
Jessy Epperson
Food and service were both excellent. Atmosphere was nice, not to many people, not too loud. It was an enjoyable meal for a fair price. Food was made at about the speed you'd expect. Would recommend. Would eat there again.
Atmosphere: 4
Food: 5
Service: 5
Stephanie Murray
Sienna cafe is a wonderful brunch spot! They recently just added on alcoholic drinks. They’re food is amazing and the service is even better. It’s family owned and operated which we love because we’ve built relationships with the servers. The co-owner Dita is very personable and always attentive to our needs!
Atmosphere: 5
Food: 4
Service: 5
Delta2
This was my first visit to Siena Cafe, and I loved it! Great food and atmosphere. We had a larger party on a Friday morning and there was no wait.
Jose Munoz Jr.
Cool, out of the way location. Great food and awesome service.
Food was great and service i enjoyed not to expensive breakfast burrito i would recommend
Atmosphere: 5
Food: 5
Service: 5
Judy R.
Siena‘s food is always delicious! If you haven’t tried a skillet or their pancakes, you’re really missing out! Service is excellent. The owners are great! My husband and I love this place!
Atmosphere: 5
Food: 5
Service: 5
Troy Corn
First time here, and I will definitely be back. The service was great. Marie was so energetic, and nice she joked with us and had lots of information. The food was great, the pancakes were the best I've had in quite awhile. The atmosphere is quaint and stylish. They have a place for regular guest to bring and leave their own coffee mug. Come try it! You'll probably see me there.
Atmosphere: 5
Food: 5
Service: 5
F Copeland
Lovely place. We had 3 adults, a toddler, and new baby for seating. They were to so kind and respectful of plate & glass positioning at the table. Food was delicious!! Toddler enjoyed the protein breakfast item with grits. She’s a good Southern Belle. Thanks for everything!!
I have been coming here for a little over 2 years. Service is very 'superficial with toxic positivity'. The employees are passive aggressive. Because it is so close to where I live and convenient, I looked pass those nuances. Not once has the owner ever spoken to me, even when he was the one seating me - just a cold disposition. A disingenuous, inauthentic vibe in this restaurant.
I have always ordered the same item and request my waffles to not be crispy and dark brown like a cookie. This time, after bringing the waffles back to me still crispy, I was told by the waitress this was the best they can do..?? A blatant lie as for a little over 2 years, this was not the case. She was very defensive in attitude and posture.
Then I asked to speak to the Manager. He has seen me come in very frequently. He is also sitting 2 tables away from me facing me. But does not do anything to address the situation as I saw him go to the back with the waitress when I first sent them back.
When the waitress told him I wanted to speak to him, as he is approaching my table he blurts out - 'Yeah, I am the owner and manager.' I responded great. My family has 6 restaurants in Florida so I am familiar with the restaurant business. My family always puts the customers first and makes sure everyone feels comfortable.
I asked him why they could not simply remove my waffles before the timer so they are not crisp. They've been doing it.
He proceeds to tell me this ridiculous story about how waffle makers stop working as they should after about 3-6 months and he is due to replace these and they are on a 3 min timer. I told him it is not that difficult to remove them before the 3 min.
He continued to defend his position and stated the guys don't really know when to remove them and they all come out like that. This was a blatant lie.
He did provide a 20% discount to my ticket. Removed the waffles and charged me a la carte for the eggs and sausage, which came out to what I would have paid with the bundled meal pricing. So I received no true discount - which isn't my point. But wanted to point this out to how they were still being deceptive, even in offering a discount.
POC & BLM Beware. Spend your money where it is appreciated.
Atmosphere: 1
Food: 1
Service: 1
Great atmosphere and food. They had my order wrong but Alir (owner) was able to promptly rectify the issue. Place has great vibes.
Atmosphere: 5
Food: 4
Service: 5
Used to be such a lover of this place, but after my partner and I visited 11/16/25 we decided we will no longer be going here. We went on Sunday, and it’s usually busy. We’re usually taking care of pretty quickly but this time we were not. 3 others tables that came in after us were taking care of and they were in the same section as my boyfriend and I. I’m disappointed and sad because i LOVED coming here. The servers are fun and everyone seems to just enjoy working there.
Atmosphere: 5
Food: 4
Service: 1
I love coming here for the coffee it's always brewed fresh strong and will definitely wake you up the service goes beyond belief.
Atmosphere: 5
Food: 5
Service: 5
The food is delicious but their customer service is also Excellent! The owners are often (always?) there to make sure their customers are getting the best service. The servers are friendly & competent, even when it's very busy.
We love this cafe - it's our breakfast go to!
Atmosphere: 5
Food: 5
Service: 5
Food and service were both excellent. Atmosphere was nice, not to many people, not too loud. It was an enjoyable meal for a fair price. Food was made at about the speed you'd expect. Would recommend. Would eat there again.
Atmosphere: 4
Food: 5
Service: 5
Sienna cafe is a wonderful brunch spot! They recently just added on alcoholic drinks. They’re food is amazing and the service is even better. It’s family owned and operated which we love because we’ve built relationships with the servers. The co-owner Dita is very personable and always attentive to our needs!
Atmosphere: 5
Food: 4
Service: 5
This was my first visit to Siena Cafe, and I loved it! Great food and atmosphere. We had a larger party on a Friday morning and there was no wait.
Cool, out of the way location. Great food and awesome service.
Atmosphere: 5
Food: 5
Service: 5
Super awesome staff! Food was good, will be back.
Atmosphere: 5
Food: 4
Service: 5
Restaurantji Recommends
The service was amazing! The food was yummy!!
Atmosphere: 5
Food: 5
Service: 5
Food was great and service i enjoyed not to expensive breakfast burrito i would recommend
Atmosphere: 5
Food: 5
Service: 5
Siena‘s food is always delicious! If you haven’t tried a skillet or their pancakes, you’re really missing out! Service is excellent. The owners are great! My husband and I love this place!
Atmosphere: 5
Food: 5
Service: 5
First time here, and I will definitely be back. The service was great. Marie was so energetic, and nice she joked with us and had lots of information. The food was great, the pancakes were the best I've had in quite awhile. The atmosphere is quaint and stylish. They have a place for regular guest to bring and leave their own coffee mug. Come try it! You'll probably see me there.
Atmosphere: 5
Food: 5
Service: 5
Lovely place. We had 3 adults, a toddler, and new baby for seating. They were to so kind and respectful of plate & glass positioning at the table. Food was delicious!! Toddler enjoyed the protein breakfast item with grits. She’s a good Southern Belle. Thanks for everything!!
Atmosphere: 5
Food: 5
Service: 5
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