So frustrated. I got an oreo sonic blast and while eating it on the way home I almost choked on a piece of plastic. I went back right away and asked for a manager. The speaker boxes are so hard to hear through but they seemed snappy about what I wanted. Someone came out and asked what happened and I explained and told them I just want a refund and asked him to throw the ice cream away. I waited 15 minutes and no one came back out. So I left. I had kids in the car getting upset and didn't have the time to wait.
Atmosphere: 1
Food: 1
Service: 1
Elizabeth Caldwell
This place has thieves working for them. I placed an online order and it was taken out of my account, I went to get it and they said I didn’t place the order. Do not waste your money here
Atmosphere: 1
Service: 1
Carol Ball
Food is good if you get the correct order. They make a lot of mistakes. Check your order before leaving.
Atmosphere: 3
Food: 5
Service: 3
Recommended dishes: Tots, Burger
Eriq Velez
This was by far the worst experience I have ever had at a sonic. Usually the service is top notch and the people are always courteous. During our order we asked a question and we were told too bad and that we should have came earlier. After the comment the associate continued to try to rush us and was very rude and disrespectful. The receipt says that Alexandra employee ID 10105 helped us and if this is how this employee treats customers then they should not be working there. Malachi delivered our order and was very respectful and understanding of the situation that they had thrown him into. He sympathized with us and apologized and we appreciate his service. As for the person who took our order should definitely do some self reflecting. We will not be back to this location for sure. (store 1865)
My go to burger place! I can use the Sonic app to order and pay for my order! So convenient! I love this Sonic!
Atmosphere: 5
Food: 5
Service: 5
Tyson Enterline
Why is it that for the last year only 25% of the stalls are in order. We have to pull into 5 different random ones just to find one that works. We just tried again and same thing only now half of the ones that work are cash only. Sonic is a huge corporation. Fix your copperas cove establishment please.
Atmosphere: 1
Food: 5
Service: 5
Victoria Hartwell
Waited 20 minutes for a shake that had none of my add ons. Such a disappointment.
The staff is normally courteous but lately it seems like some have forgotten how to listen to what the customer wants or to even know what is on the menu. The toppings for each item on the menu are clearly spelled out yet it seems like a guessing game as to what we're going to get. There's even a strange guy who is determined to put ketchup on everything and to give extra ketchup packets even after being told no. The place has gotten to be weird. Manager needs to give some customer service training.
Atmosphere: 3
Food: 3
Service: 2
Randy Garcia
This is your typical sonic with nothing special about it.Parking: There is always plenty of stalls to place your order.
Atmosphere: 3
Food: 4
Service: 4
Recommended dishes: Tots, Fruit, Chili, Onion Rings, Strawberry, Chili Cheese Coney, Breakfast Burrito, Corn Dog
William sundwall
.50 cent corndog day is awesome.
Atmosphere: 3
Food: 4
Service: 5
Recommended dishes: Hot Fudge, Onion Rings
Ann Hay
I haven't had a chzburger in a very long time. Today I received this text, "$1.99 Qtr Pound Double Chzburgers TODAY w/ code BURGER for logged in SONIC App/online users or mention @ the drive-in 12/12. Lmt 5. +Tax/addons Txt STOP to end" and decided today was the day to have a chzburger. I was concerned it would not meet my expectations. I ordered it with mayo, lettuce, and tomato; Y'ALL! It did not disappoint!!! It was PERFECT! Thank you so much!
Great service. The food was hot.
Atmosphere: 4
Food: 4
Service: 5
Recommended dishes: Tots, Onion Rings
So frustrated. I got an oreo sonic blast and while eating it on the way home I almost choked on a piece of plastic. I went back right away and asked for a manager. The speaker boxes are so hard to hear through but they seemed snappy about what I wanted. Someone came out and asked what happened and I explained and told them I just want a refund and asked him to throw the ice cream away. I waited 15 minutes and no one came back out. So I left. I had kids in the car getting upset and didn't have the time to wait.
Atmosphere: 1
Food: 1
Service: 1
This place has thieves working for them. I placed an online order and it was taken out of my account, I went to get it and they said I didn’t place the order. Do not waste your money here
Atmosphere: 1
Service: 1
Food is good if you get the correct order. They make a lot of mistakes. Check your order before leaving.
Atmosphere: 3
Food: 5
Service: 3
Recommended dishes: Tots, Burger
This was by far the worst experience I have ever had at a sonic. Usually the service is top notch and the people are always courteous. During our order we asked a question and we were told too bad and that we should have came earlier. After the comment the associate continued to try to rush us and was very rude and disrespectful. The receipt says that Alexandra employee ID 10105 helped us and if this is how this employee treats customers then they should not be working there. Malachi delivered our order and was very respectful and understanding of the situation that they had thrown him into. He sympathized with us and apologized and we appreciate his service. As for the person who took our order should definitely do some self reflecting. We will not be back to this location for sure. (store 1865)
Atmosphere: 1
Food: 4
Service: 1
Great
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Bacon Cheese Burger, Oreo Cheesecake, Onion Rings
The 30min wait time along with cold food and my order was wrong. They forgot the chili cheese
Atmosphere: 5
Food: 2
Service: 2
Recommended dishes: Bacon Cheese Burger, Fries, Tots, Chili Cheese Tots, Burger
My go to burger place! I can use the Sonic app to order and pay for my order! So convenient! I love this Sonic!
Atmosphere: 5
Food: 5
Service: 5
Why is it that for the last year only 25% of the stalls are in order. We have to pull into 5 different random ones just to find one that works. We just tried again and same thing only now half of the ones that work are cash only. Sonic is a huge corporation. Fix your copperas cove establishment please.
Atmosphere: 1
Food: 5
Service: 5
Waited 20 minutes for a shake that had none of my add ons. Such a disappointment.
Atmosphere: 1
Food: 3
Service: 1
Restaurantji Recommends
The staff is normally courteous but lately it seems like some have forgotten how to listen to what the customer wants or to even know what is on the menu. The toppings for each item on the menu are clearly spelled out yet it seems like a guessing game as to what we're going to get. There's even a strange guy who is determined to put ketchup on everything and to give extra ketchup packets even after being told no. The place has gotten to be weird. Manager needs to give some customer service training.
Atmosphere: 3
Food: 3
Service: 2
This is your typical sonic with nothing special about it.Parking: There is always plenty of stalls to place your order.
Atmosphere: 3
Food: 4
Service: 4
Recommended dishes: Tots, Fruit, Chili, Onion Rings, Strawberry, Chili Cheese Coney, Breakfast Burrito, Corn Dog
.50 cent corndog day is awesome.
Atmosphere: 3
Food: 4
Service: 5
Recommended dishes: Hot Fudge, Onion Rings
I haven't had a chzburger in a very long time. Today I received this text, "$1.99 Qtr Pound Double Chzburgers TODAY w/ code BURGER for logged in SONIC App/online users or mention @ the drive-in 12/12. Lmt 5. +Tax/addons Txt STOP to end" and decided today was the day to have a chzburger. I was concerned it would not meet my expectations. I ordered it with mayo, lettuce, and tomato; Y'ALL! It did not disappoint!!! It was PERFECT! Thank you so much!
Atmosphere: 4
Food: 5
Service: 5
Recommended dishes: Tots, Onion Rings, Cheeseburger, Breakfast Burrito
Trying to find a stall that has a working menu screen and order button is almost impossible.
Atmosphere: 3
Food: 4
Service: 3