Found a hair in my ranch, no seasoning on my fries either. Haven’t been to wing-stop in about a year and I’m very disappointed in my experience.
Kayley Cockrum
Great experience!
shona song
I visited the Wingstop at the Highland Village location last night, arriving at approximately 10:00 PM, knowing the store was supposed to close at 11:00 PM. However, when I entered, I was immediately greeted by the staff having all the chairs up and the lights turned off. I was preparing to place an order, but it was clear from their actions that they were not interested in serving anyone. They gave subtle but unmistakable hints that they wanted us to leave, despite the fact that there was still an hour before closing. This behavior was frustrating and incredibly unprofessional, especially when we were eager to make a purchase.
Undeterred, I decided to go to another Wingstop location and ordered a 50-piece party pack, which came to nearly $72. We waited for almost 25 minutes for our order to “be prepared”. Given that we were in a rush to get to a friend's house, we didn’t have the opportunity to double-check the contents of the bag before leaving the store.
When we arrived at our friend's house—about 20 minutes away—we opened the bag to find that we had not received even half of the items we had paid for. This was incredibly disappointing and frustrating, especially after having waited so long. Hungry and upset, we decided to go back to the store to pick up the rest of our order. On our way there, we called ahead to ensure the missing items would be ready for us, but we were met with a nearly 10-minute wait on the phone. The lack of response during that time only heightened our frustration. Eventually, we ended the call, and called again assuming they might have missed our initial inquiry. And this time they accepted our call and was able to talk to them about the situation.
Upon arriving at the store, we were met with an almost empty restaurant—only one other group of customers was present—so it was clear that the staff wasn’t overwhelmed with work. We could only assume this meant that they had no excuse for failing to fulfill our original order properly and ignoring their store phone. This entire experience—from the poor service at the Highland Village location to the missing items and the frustrating phone call—was completely unacceptable and left us thoroughly disappointed. I expected better from a business that I paid nearly $72 to, and I am beyond dissatisfied with the lack of attention, care, and professionalism shown throughout this entire ordeal.
Atmosphere: 1
Food: 1
Service: 1
Mark Allen
Welcome to the only restaurant in America that refuses to give its customers a free cup for water. I spent $50 on wings and a soft drink (for myself), but when I asked for a cup of water for my 8 year old daughter (who does not drink soda), we were told that they couldn’t do so. Why? Is a $50 food order not good enough to deserve a complimentary cup of water? This is the second time this has happened, so I guess it’s their policy.
Amazing experience and Valerie is so kind!
I love the wings here in corinth but they've only been giving out flats?????
Atmosphere: 4
Food: 2
Service: 4
Friendly and great customer service!
Atmosphere: 5
Food: 5
Service: 5
Super amazing crew and super fast! Really great atmosphere and made me feel very welcome!
Atmosphere: 5
Food: 5
Service: 5
Fantastic cooked wings
Atmosphere: 5
Food: 5
Service: 5
I love this Wingstop I’ve never had an issue with my orders being wrong or too cold or anything, the best !!
Atmosphere: 5
Food: 5
Service: 5
Great employees, and I got my food very quickly. The wings were delicious and I’ll come here again soon
Atmosphere: 5
Food: 5
Service: 5
Great!
Clean restaurant and restrooms
Good friendly service always.
Restaurantji Recommends
Clean restaurant and friendly server
Found a hair in my ranch, no seasoning on my fries either. Haven’t been to wing-stop in about a year and I’m very disappointed in my experience.
Great experience!
I visited the Wingstop at the Highland Village location last night, arriving at approximately 10:00 PM, knowing the store was supposed to close at 11:00 PM. However, when I entered, I was immediately greeted by the staff having all the chairs up and the lights turned off. I was preparing to place an order, but it was clear from their actions that they were not interested in serving anyone. They gave subtle but unmistakable hints that they wanted us to leave, despite the fact that there was still an hour before closing. This behavior was frustrating and incredibly unprofessional, especially when we were eager to make a purchase.
Undeterred, I decided to go to another Wingstop location and ordered a 50-piece party pack, which came to nearly $72. We waited for almost 25 minutes for our order to “be prepared”. Given that we were in a rush to get to a friend's house, we didn’t have the opportunity to double-check the contents of the bag before leaving the store.
When we arrived at our friend's house—about 20 minutes away—we opened the bag to find that we had not received even half of the items we had paid for. This was incredibly disappointing and frustrating, especially after having waited so long. Hungry and upset, we decided to go back to the store to pick up the rest of our order. On our way there, we called ahead to ensure the missing items would be ready for us, but we were met with a nearly 10-minute wait on the phone. The lack of response during that time only heightened our frustration. Eventually, we ended the call, and called again assuming they might have missed our initial inquiry. And this time they accepted our call and was able to talk to them about the situation.
Upon arriving at the store, we were met with an almost empty restaurant—only one other group of customers was present—so it was clear that the staff wasn’t overwhelmed with work. We could only assume this meant that they had no excuse for failing to fulfill our original order properly and ignoring their store phone. This entire experience—from the poor service at the Highland Village location to the missing items and the frustrating phone call—was completely unacceptable and left us thoroughly disappointed. I expected better from a business that I paid nearly $72 to, and I am beyond dissatisfied with the lack of attention, care, and professionalism shown throughout this entire ordeal.
Atmosphere: 1
Food: 1
Service: 1
Welcome to the only restaurant in America that refuses to give its customers a free cup for water. I spent $50 on wings and a soft drink (for myself), but when I asked for a cup of water for my 8 year old daughter (who does not drink soda), we were told that they couldn’t do so. Why? Is a $50 food order not good enough to deserve a complimentary cup of water? This is the second time this has happened, so I guess it’s their policy.
Atmosphere: 3
Food: 4
Service: 1
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