I ordered food off door dash. The driver stated he would be there at 11:15pm. I called to ask if I could just pick it up as we are 10:55pm. The manager Jasmine stated that she would not be able to open the door as it is a “safety risk”. I asked if it was possible to allow it this one time to avoid our order being cancelled and food going to waste and she said no. While I understand rules are rules, I feel like this was dumb on her end. $100+ order being cancelled, food going to waste. Especially because the order was placed at 9:45 pm. Do what you will with this info.
Atmosphere: 3
Food: 5
Service: 1
Ryan Winterbauer
Great meal with the family. 5 stars all the way.
Atmosphere: 5
Food: 5
Service: 5
Catherine Cavallin Howe
It's always such a pleasant atmosphere, and we got to. watch someone celebrate their birthday as the employees sang happy birthday
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Chicken Crispers
Tiffanie Hale
Don’t order to go, especially if you’re ordering their “bowl” of soup. You’ll just get a measly cup. Pretty upsetting when you’re spending the much money on the “bigger” portion and it’s the same exact size as the “cup”.
Atmosphere: 4
Food: 2
Service: 3
ricardo Garza
Food and service on point
Atmosphere: 5
Food: 5
Service: 5
Eazy____Covergirl Moore
Food is okay here
Atmosphere: 3
Food: 3
Service: 2
Amanda Pruitt
Excellent food! Good atmosphere!
Atmosphere: 5
Food: 5
Service: 4
Erin 1
Dirty, made error with my food order and the manager made a mistake fixing it. The server was fine but management was under par. So dirty in the restaurant.
Atmosphere: 1
Food: 2
Service: 3
Derecrae Flores
They never took my meal waited 20 min got everyone before service is bad
I ordered a bun less burger to go and I got a patty with pickles. That's it. Wth isn't it supposed to be wrapped in lettuce with tomatoes and onions in it also?
Atmosphere: 1
Food: 1
Service: 1
Barry Pickens
Chili's management,
Jules, our waitress, was cordial and pleasant, and today happened to be her birthday, so Happy birthday Jules! 🌹 Everything was wonderful for my wife & I during our Sunday lunch. 👍 It was good to chat briefly with Pierce our food server, who I used to teach Sunday School lessons to, who's grown up into a great young adult.
Atmosphere: 5
Food: 5
Service: 5
Anna Radlinger
The staff was great. They were very knowledgeable about the menu.
Atmosphere: 5
Food: 5
Service: 5
Trent Robertson
Great food and great service! My kid is a REALLY picky eater and he couldn't stop talking about how great his food was. Now ever time he sees a Chili's sign, he asked if we can go in, lol!
Atmosphere: 5
Food: 5
Service: 5
Robin Dalton-Neal
4th VISIT UPDATE - ordered coffee & ice water to drink with meal. waited several minutes for coffee so asked waitress. she was surprised hadn't received. when she came back she said they did not have any. asked her if just not made or none in building? she said she would check w/ her Mgr. HE sent HER back to say none in bldg & wasn't sure they were going to carry & take off menu. COFFEE? a restaurant that has NO COFFEE? I checked internet & Chili's has upcoming promotions including COFFEE. hmm, 1) the Mgr should have come to our table & apologize for being out of listed menu item, not expect the server to relay confusing info re: every restaurant staple. lazy & irresponsible. 2) bad mngmnt in not keeping stock (Wal-Mart just around corner or stripes) &/or menu updated. 3) really poor mngmnt not keeping apprised of upcoming promotions. 5☆server, 5☆food, -0☆mngmnt.
I ordered food off door dash. The driver stated he would be there at 11:15pm. I called to ask if I could just pick it up as we are 10:55pm. The manager Jasmine stated that she would not be able to open the door as it is a “safety risk”. I asked if it was possible to allow it this one time to avoid our order being cancelled and food going to waste and she said no. While I understand rules are rules, I feel like this was dumb on her end. $100+ order being cancelled, food going to waste. Especially because the order was placed at 9:45 pm. Do what you will with this info.
Atmosphere: 3
Food: 5
Service: 1
Great meal with the family. 5 stars all the way.
Atmosphere: 5
Food: 5
Service: 5
It's always such a pleasant atmosphere, and we got to. watch someone celebrate their birthday as the employees sang happy birthday
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Chicken Crispers
Don’t order to go, especially if you’re ordering their “bowl” of soup. You’ll just get a measly cup. Pretty upsetting when you’re spending the much money on the “bigger” portion and it’s the same exact size as the “cup”.
Atmosphere: 4
Food: 2
Service: 3
Food and service on point
Atmosphere: 5
Food: 5
Service: 5
Food is okay here
Atmosphere: 3
Food: 3
Service: 2
Excellent food! Good atmosphere!
Atmosphere: 5
Food: 5
Service: 4
Dirty, made error with my food order and the manager made a mistake fixing it. The server was fine but management was under par. So dirty in the restaurant.
Atmosphere: 1
Food: 2
Service: 3
They never took my meal waited 20 min got everyone before service is bad
Service: 1
Always a good place to eat
Atmosphere: 4
Food: 4
Service: 5
Restaurantji Recommends
I ordered a bun less burger to go and I got a patty with pickles. That's it. Wth isn't it supposed to be wrapped in lettuce with tomatoes and onions in it also?
Atmosphere: 1
Food: 1
Service: 1
Chili's management,
Jules, our waitress, was cordial and pleasant, and today happened to be her birthday, so Happy birthday Jules! 🌹 Everything was wonderful for my wife & I during our Sunday lunch. 👍
It was good to chat briefly with Pierce our food server, who I used to teach Sunday School lessons to, who's grown up into a great young adult.
Atmosphere: 5
Food: 5
Service: 5
The staff was great. They were very knowledgeable about the menu.
Atmosphere: 5
Food: 5
Service: 5
Great food and great service! My kid is a REALLY picky eater and he couldn't stop talking about how great his food was. Now ever time he sees a Chili's sign, he asked if we can go in, lol!
Atmosphere: 5
Food: 5
Service: 5
4th VISIT UPDATE - ordered coffee & ice water to drink with meal. waited several minutes for coffee so asked waitress. she was surprised hadn't received. when she came back she said they did not have any. asked her if just not made or none in building? she said she would check w/ her Mgr. HE sent HER back to say none in bldg & wasn't sure they were going to carry & take off menu. COFFEE? a restaurant that has NO COFFEE? I checked internet & Chili's has upcoming promotions including COFFEE. hmm, 1) the Mgr should have come to our table & apologize for being out of listed menu item, not expect the server to relay confusing info re: every restaurant staple. lazy & irresponsible. 2) bad mngmnt in not keeping stock (Wal-Mart just around corner or stripes) &/or menu updated. 3) really poor mngmnt not keeping apprised of upcoming promotions. 5☆server, 5☆food, -0☆mngmnt.
Atmosphere: 1
Food: 5
Service: 5
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